Posted by: Barney Beal
open source, SaaS implementation
In this podcast, John Roberts, CEO of SugarCRM, discusses the present and future prospects of open source CRM, compares it to on-demand CRM and shares why he stays friendly with Microsoft, a company many in the open source community consider a foe.
Roberts, Clint Oram and Jacob Taylor co-founded SugarCRM in 2004. The three men had previously worked together at Epiphany. Roberts has also held sales and marketing positions at BroadVision, Baan and IBM.