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» VIEW ALL POSTS Sep 20 2006   3:15PM GMT

Gartner’s Scott Nelson on CRM strategy



Posted by: Barney Beal
Tags:
CRM strategy
evaluating CRM software
implementation

Scott NelsonScott Nelson is a managing vice president with Stamford, Conn.-based Gartner, focused on CRM and its relation to other applications within the enterprise such as ERP and supply chain management, as well as CRM strategy.

He has been researching CRM for the past seven years at Gartner and focuses particularly on CRM strategy and vision.

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