Oct 1 2007 10:07AM GMT
Posted by: Barney Beal
implementation, software upgrades, CRM strategy
CRM system audit: Assess before you upgrade
Posted by: Barney Beal
Saj Usman, a senior executive with Accenture, shares how to best determine whether the time is right for an upgrade of your CRM system based on your people, business and system requirements.
Preparing people and testing systems is a vital step for an upgrade of any CRM application.




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