Voices of CRM

Aug 8 2007   2:56PM GMT

Brad Tsai on CRM software upgrades

Barney Beal Barney Beal Profile: Barney Beal

Siebel CRM upgrade consultantBrad Tsai is the vice president and head of USA delivery for HiSoft Corporation, a company that has been providing consulting help for Siebel upgrades since Siebel’s 6.0 version. Tsai offers advice and best practices on upgrading Siebel CRM software in this podcast.

Tsai discusses Siebel upgrade planning and implementation, including what to look for in upgraded software, systems integration, upgrade functionality and support and how to gauge the return on investment (ROI) of an upgrade.

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  • Melville
    Brad Tsai was also Co-Founder and Head of Delivery at Envisage Solutions. He also made a lot of good work at TEQ International (London). I can wait to see him coming with some new ideas regarding the [A href="http://us.trendmicro.com/us/trendwatch/core-technologies/smart-protection-network/"]cloud computing security[/A]
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