Welcome to the Voices of CRM, a lighthearted look at the customer relationship management market.

We’ll continue to provide news, commentary and tips on SearchCRM.com., but here you’ll find, short updates on industry trends, chatter and product news and we’ll continue to provide our monthly podcasts with luminaries in the CRM market.

Barney Beal As News Director for TechTarget’s Enterprise Applications group, Barney Beal coordinates and oversees news coverage for five websites. Prior to joining TechTarget, Barney worked for a number of newspapers and wire services as both a reporter and photographer. Most recently he worked as a freelancer in Boston and before that as a staff writer at the Daily Hampshire Gazette in Northampton, Mass.