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Voices of CRM:

September, 2012

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September 17, 2012  8:09 PM

On the eve of Dreamforce, this writer’s head is filled with questions



Posted by: Albert McKeon
Benioff, Salesforce.com, Software as a Service CRM and CRM on demand

I don't know what to expect at Dreamforce 2012, Salesforce.com's 10th annual conference. Well, I do expect my head to spin from the sheer number of attendees -- an anticipated 70,000 -- and the relatively smaller throng of...

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September 5, 2012  8:24 PM

Salesforce.com no longer wants to be The Social Enterprise



Posted by: Albert McKeon
Benioff, Salesforce.com, social marketing, social media, social monitoring, social networks

After prompting the objections of just about every business and non-profit organization, Salesforce.com has dropped its attempt to trademark the phrase "social enterprise." The cloud-based CRM software company

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