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Voices of CRM:

April, 2012

April 30, 2012 6:30 PM

CRM Idol’s second season promises drama

Posted by: Barney Beal

CRM Idol

Paul Greenberg and his band of merry CRM consultants are at it again, bringing back CRM Idol for a second season. They haven't done anything so dramatic as having Jennifer...

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April 10, 2012 2:34 PM

Salesforce relents, unveils its free CRM analytics enhancements

Posted by: Albert McKeon

Conga, CRM, CRM analytics, EchoSign, Groupon, Salesforce.com

About This Blog

A CRM blog for marketing, sales and call center professionals with commentary on CRM news, industry trends and CRM software products from CRM vendors. Read about CRM topics like customer service and call center strategy, sales and marketing strategy and software, SaaS CRM and data integration.

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Are social CRM strategists falling for Tumblr?
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