Voices of CRM:

September, 2010

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September 23, 2010  1:02 PM

Benioff responds to Ellison with Chatter 2 (and a few jokes)

Barney Beal Barney Beal Profile: Barney Beal

 As Marc Benioff strode to the stage at the Yerba Buena Center yesterday, many were looking forward to his response to Larry Ellison's jabs at him and his company just a few nights before. Benioff's opening line? "I come in peace." Except he didn't. Not really. Benioff had plenty of...

September 20, 2010  5:13 PM

An early look at Oracle’s Fusion CRM applications

Barney Beal Barney Beal Profile: Barney Beal

Oracle CEO Larry Ellison showed off some of his company's forthcoming Fusion Applications here at OpenWorld Sunday night and while more detail is to come with his closing keynote, we do have some idea what those applications will look and feel like. Fusion Applications will be generally...


September 10, 2010  7:38 PM

Microsoft releases online CRM beta, targets Salesforce.com

Barney Beal Barney Beal Profile: Barney Beal

[caption id="" align="alignleft" width="75" caption="Michael Park"]Michael Parks[/caption] Microsoft made the beta release of its SaaS-based CRM product available yesterday and...


September 2, 2010  3:00 PM

Contact center satirist Greg Levin

Barney Beal Barney Beal Profile: Barney Beal

Greg Levin Can the contact center...


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