I had no idea! Never tried to print from the VM, so I didn’t know about this problem. That said, you should be able to print to file, then print the file later from the native OS, as an interim workaround. All I can think is some kind of generic class printer driver issue must be at fault here. Strange that Zinstall wouldn’t help, and I hope they suggested this workaround.
Post again here if you want me to stick my nose into this sitiuation on your behalf, and sorry for your troubles.