Windows Enterprise Desktop:

Troubleshooting

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April 10, 2015  10:39 AM

Problematic SP3 Drivers Identified

Ed Tittel Ed Tittel Profile: Ed Tittel
Device drivers, Surface Pro, Troubleshooting, Windows 8.1

Over the past two weeks, I've been engaged in a part-time exercise to rebuild my Surface Pro 3 from a clean re-install of Windows 8.1 Update 1. This has proved to be an interesting exercise for many different reasons, not least of which has been an ongoing trial-and-error effort to determine which...

February 13, 2015  10:16 AM

Puzzling Intel Chipset Situation

Ed Tittel Ed Tittel Profile: Ed Tittel
Intel Chipset Drivers, Troubleshooting, Windows 8.1

I've been a big fan of the Intel Driver Update Utility for years, especially since the company published the standalone program version (v2.0) in mid-2014. With the introduction...


December 29, 2014  10:04 AM

MS Makes Recovery Images Available for Surface PCs

Ed Tittel Ed Tittel Profile: Ed Tittel
Backup and Recovery, Troubleshooting, Windows installation

Ever since the original Surface and Surface Pro models were introduced, users have been able to refresh their installations or reinstall the OS using the device's recovery image, which is stored by default as a separate partition on its primary (SSD) drive. This enables easy repair or recovery for...


October 10, 2014  10:32 AM

Drat! Driver Difficulties Could Require Full-blown WinTroubleshooting

Ed Tittel Ed Tittel Profile: Ed Tittel
Troubleshooting, Windows 8.1

My son's desktop PC is a Haswell-vintage version of the excellent Dell XPS2720 touchscreen All-in-One. Mostly, it's a solid, stable, and dependable machine. But in the last two weeks, the network connection -- which comes through a Killer N1202 wireless 802.11n interface, there being no GbE access...


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