Windows Enterprise Desktop:

Dell offers Windows 7 portal


August 5, 2011  4:43 PM

Dell Windows 7 Portal Proffers Problem Fixes and Education

Posted by: Ed Tittel
Dell offers Windows 7 portal, Dell steps beyond hardware to boost customer support and experience

Yesterday, it was my great pleasure to have lunch with David Bohl and Heath Johnson, both of whom work in Dell's eSupport operation. Amidst a bunch of other interesting topics on how Dell can get its customers to help themselves deal with PC problems, I learned that the company operates what David...


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