Windows Enterprise Desktop

October 31, 2012  3:21 PM

What Does It Take to Use Win8 on a Business PC?

Ed Tittel Ed Tittel Profile: Ed Tittel

Today, I’m doing a recap and shout-out to Tony Bradley’s excellent PCWorld blog entitled “10 Essential Ingredients of a Killer Windows 8 Business PC.”

The Lenovo Yoga 13 runs full-blown Win8 and has a great tablet ethos, too.

The Lenovo Yoga 13 runs full-blown Win8 and has a great tablet ethos, too.

Instead of the Sony Vaio with which he kicks off his blog, I show a publicity still of the new Lenovo Yoga 13″ convertible laptop/tablet, which is garnering accolades as one of the best combo platforms for Windows 8, with strong chops both as a tablet and as a conventional laptop. Bradley cites an interesting iYogi survey in his blog that “…38 percent of the respondents currently using iPads for business are exploring Windows 8 tablet options…” and “…one-third of small businesses are considering switching to Windows 8…” Both of these numbers are somewhat higher than I would expect (I’d love to know how they selected the population of 175 small business customers they interviewed).

The ten characteristics that Bradley enumerates in his blog are as follows:
1. Touch support: if not an outright touch screen (not terribly practical for conventional desktop or laptop PCs), then a multi-touch touchpad is essential for Win 8.
2. Horsepower: Win 8 works well on existing Win 7 PCs and laptops, and doesn’t make strenuous budget demands for new PCs, either.
3. Storage: 500 GB or more of local storage, plus access to SkyDrive, means that Win 8 users don’t have major storage woes.
4. Battery: The focus on mobility for Win 8 means it’s an excellent power miser, and makes the idea of “a day’s work on a single charge” more realistic (if still a bit too optimistic) than ever before.
5. Portability: Nothing beats a tablet for light weight and small form factor, though the size and weight of the platform is best determined by the kind of workload users must manage.
6. Connections: Choose your ports wisely and well, and recognize that tablets come with precious few of them. Pick USB 3.0 whenever possible to exploit its higher throughput.
7. Networking: If you need mobile networking, look for devices with 3G or 4G WWAN support. Consider waiting for 802.11 ac wireless, if high network bandwidth is important to you.
8. Durability: Be sure your tablet or notebook can take a beating to improve the rates of survival for business travel or you might be sorry. Another great argument for SSD storage comes from its ability to withstand shocks and trauma without damage to data and programs.
9. Security: Win 8 offers improved support for UEFI, TPM, biometric scanners, and more to up the overall security for this new OS.
10.Flexibility:Win8 lets users combine tablet and laptop functionality to give buyers (and users) more options on how to work while on the move. Overall, this is a good thing for business users.

Overall, I’m in agreement with Bradley’s analysis, and believe that Win8 will enjoy some business uptake and success. But I think it’s going to take time, and it will be something of a difficult slog for MS to convince business users to give up on Windows 7 in the wake of recent migrations and the whole Vista debacle.

October 29, 2012  4:33 PM

Interesting Contortion to Reclaim Time Machine Disk for Windows Re-Use

Ed Tittel Ed Tittel Profile: Ed Tittel

I’m sending off my 2010 MacBook Air to Virginia, so my high-school age niece can use it regularly for schoolwork (I never really found as much call for it was I thought I would, once I finished tech editing Chris Minnick’s WebKit For Dummies late last year). That left me with a USB drive that I’d been using for Time Machine backups that I wanted to repurpose for backing up my Lenovo Windows 7 and 8 notebook PCs (an X220 Tablet running Windows 8 Pro, and a T520 notebook running Windows 7 Professional). But when I tried to reformat the drive to make the switch to Windows, I learned two interesting things:

1. Mac OS X lays down a 200 MB EFI partition at the head of its disks, even USB-attached drives.
2. The built-in Windows Disk Management tool diskmgmt.msc won’t delete or format over EFI partitions.

Obviously, I needed a different tool for this job, and I found it in Paragon Software’s Hard Disk Manager 12 Suite. Using this toolset, I was immediately able to grab and delete the offending EFI partition, after which I reformatted the entire drive (nominal 750 GB, 698 GB reported in Windows Explorer) without any further difficulty. I’ve already backed up both Lenovo machines, and sucked up nearly 80 GB of space on this drive, a Samsung SpinPoint HD753LJ hard disk.

This little adventure reminded me that where there’s a will there’s a way to get things done in Windows, but also that exercising such will must sometimes involve tools outside what Microsoft uses to stock its basic OS toolbox. For dealing with disk issues of all kinds — including  OS migration, partition management and resizing, and repair — I’ve found the Paragon Software tools to be straightforward to use, entirely reliable, and reasonably affordable. Be sure to check them out at the Paragon Software site online; free trials (some with functionality limited to virtual mode operation only) are available for most of its products. Good stuff!

Concluding Note:
I realized that I was guilty of GUI thinking in jumping out of the Windows corral to tackle this problem, so these contortions are at least partly of my own making. Of course, I could have turned to the command line instead, where the diskpart utility could have done away with the offending EFI partition pretty quickly (along with the rest of that drive’s existing disk structure). All I had to do was use the diskpart command, then issue the following sequence of instructions:

DISKPART> list disk
DISKPART> select disk y

In this command sequence, y stands for the drive number for the target drive, so the target drive need not even be mounted as a Windows file system volume to perform this task (a good thing, since any Mac OS drive won’t mount by default in Windows). The concluding exit command is required to exit the diskpart utility, after which you can close the command window.

October 26, 2012  4:44 PM

OK, Here’s a Windows 8 Upgrade deal…

Ed Tittel Ed Tittel Profile: Ed Tittel

When I jumped up onto the Lenovo site this morning, I saw that their Support page how features this snazzy new graphical element at its mid-upper right side:

Look what just showed up, the very day that Windows 8 goes GA!

Look what just showed up, the very day that Windows 8 goes GA!

You can tell this is really new stuff, because I found myself on this re-direct page immediately after clicking that graphic:

I had to click "English" to get to a working page, in fact.

I had to click English to get to a working page, in fact.

What I saw next started to spell things out in a more understandable way:

OK, now it all starts making sense...

OK, now it all starts making sense…

But alas, digging into the details, I observed that the Lenovo Support pages were getting hammered, probably by others who were seeking the same information I was. Alas, I also learned only that while both my Lenovo systems — a T520 notebook and an X220 Tablet — could be indeed be upgraded to Windows 8, neither had been purchased recently enough to qualify for the lowball $15 upgrade (the cutoff dates for eligible purchase start on June 2, 2012 and extend through January 31, 2013). That said, Lenovo has been busy getting its system owners ready for upgrade, as shown in this screen cap:

Lots of instructions and how-tos to migrate from 7 to 8 from Lenovo.

Lots of instructions and how-tos to migrate from 7 to 8 from Lenovo.

Visiting the Dell site (I just received an XPS 13 ultrabook from them two months ago, within the “free upgrade” timeframe for Win8) I was immediately directed to the page where I went through the drill for that PC. To my astonishment and delight, the deal went through without a hitch, and I found myself in possession of a completed registration for that upgrade offer. The e-mail came through about five minutes later, and I learned you must access the link to the upgrade on the system you wish to upgrade. I fired off the process, which instructed me to download and run the Windows 8 Upgrade Assistant. But alas, the compatibility details let me know I needed to uninstall my wireless connection before attempting to install Windows 8 (which poses an interesting problem unless an offline install is possible on the XPS 13 because it lacks a wired Ethernet port; fortunately, I do have a USB 3.0 GbE Ethernet interface, so I may be able to weasel around this issue using alternate connectivity). I also learned that my trackpad lacks a Windows 8 driver (but I got started on Windows 8 on this machine a few weeks ago and the install program worked with the trackpad, so I’m not overly concerned about this). Looks like I’ll have to set aside some time next week to go through the upgrade process then (I want to make a complete backup, and an image backup before making the OS switch anyway, just to be safe).

We’re off to the Windows 8 races, it seems. And we’re bound to encounter some gotchas along the way if my experience this morning is any indication — and I’m pretty sure it is! Bon voyage to all of us…

October 24, 2012  2:31 PM

Great article on USB Troubleshooting

Ed Tittel Ed Tittel Profile: Ed Tittel

Sandro Villinger and I have crossed paths many times in the past few years, originally thanks to writing for the same website: Tom’s Hardware (originally a German-based PC enthusiast site, now a flagship for French-owned global media company Sandro has a unique facility to lift the covers on Windows to expose all kinds of important and interesting stuff, yet present it in a friendly and approachable way. He’s done it again with a recent article for the HP-sponsored InputCreatesOutput site entitled “How to Fix Slow USB Connections and Devices.”

In that story he plows through common causes for perceived slow USB connection ranging from believing the hype (just because USB 3.0 has a theoretical maximum throughput of 5 Gbps doesn’t mean you’ll ever see anything close to that kind of throughput on a real, live USB 3.0 link, no matter how fast the devices on either end of the connection might be), to recognizing and fixing cable problems, to benchmarking connections, Windows write-caching, impact of power management regimes, and more. It’s a a fascinating read not only because it brings a bunch of useful topics and tips together under a single umbrella, but also because it presents the necessary information simply and directly enough that most of us will be able to put his suggestions to work.

It’s enough to make me wish that Sandro’s books on Windows XP and Vista had been translated into English from their original German. It also makes me regret dropping out of a Windows 8 book project earlier this year, because I’d lined Sandro up as a co-author for that project. All I can hope is that he gets the chance to reach an English-speaking audience with his impressive yet accessible trove of Windows skills and knowledge, whether or not I get to come along for that ride!

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October 22, 2012  3:47 PM

Lenovo Support RSS Feed Delivers the Goods

Ed Tittel Ed Tittel Profile: Ed Tittel

Keeping up with new drivers is always tricky. In general Lenovo does a great job of making drivers available to its customers, but it’s not always easy to tell exactly what’s new (take for example, the Lenovo Windows 8 Beta Drivers page, where you can see no driver dates until you dive down into any of the device/software categories on that page) or to get notifications as and when new drivers of interest appear. At least, that’s what I thought until I stumbled upon Lenovo Support’s RSS Feed this weekend.

Every time a patch or software or driver update goes out, an item appears on this RSS feed.

Every time a patch or software or driver update goes out, an item appears on this RSS feed.

Of course, not all feed items apply to all Lenovo makes and models. But it’s great to be able to subscribe to the feed, then jump quickly online to potential items of interest to see if they apply to one’s particular machines as need or interest might dictate. Shoot, I’ve already used this feed to find and install drivers for non-Lenovo machines (including my Windows 8 desktop) with great success as well. I wish more vendors would adopt this kind of proactive information sharing approach, as it makes keeping up with new stuff ever so much easier and better consolidated. In particular, it’s already been helpful to alert me to new Intel driver releases that are otherwise tricky to learn about or find through the Intel website itself. Other folks who, like me, are especially interested in drivers and system tweaking and tuning should find this RSS feed informative too, even if they don’t own a single Lenovo computer.

October 19, 2012  5:02 PM

As GA Grows Ever Closer, More Signs of OS Completion Pop Up

Ed Tittel Ed Tittel Profile: Ed Tittel

In the past couple of weeks, I’ve noticed an increasing number of signs that Windows 8 really is gearing up for full-scale commercial launch. For one thing, last week Lenovo posted a Windows 8 version of its System Update Facility, which has now been happily downloading updates to my X220 Tablet ever since. So far, Lenovo has pushed new drivers for the X220 Tablet’s Ricoh Media Card Reader and a new Audio driver its way. I’ve also noticed the frequency of new beta drivers for Lenovo stuff is slowing down, as more final stuff starts getting into regular update channels. It truly is starting to look as if Windows 8 stuff will be going into normal update and delivery status in time for next week’s GA.

Two hits and a miss from the Lenovo System Update utility.

Two hits and a miss from the Lenovo System Update utility.

The same thing is true for my desktop Windows 8 system, too. Just yesterday, Windows Update pushed the latest nVidia driver onto that machine (GeForce R304 Driver, version 306.97, release date 10/10/2012). Ditto for an update to the IntelliType software for that machine’s Comfort Curve 2000 keyboard from Microsoft. Because driver compatibility with Windows 7 has been very good, there may be a few more items that show up via update for Windows 8 machines, but my gut feel is we’re not going to experience a huge upheaval once the GA date comes and goes.

That’s not to say that things are completely easy-breezy just yet. Many of the Lenovo ThinkVantage elements aren’t yet “officially available” for Windows 8, including the “home base” element — namely, the Lenovo ThinkVantage Toolbox — along with ThinkVantage Rescue and Recovery (backup and repair utilities), Drive Space Manager, the Lenovo Hardware Scanner, and so forth. In fact, the Lenovo Support pages are running impossibly slowly as I write this blog, which leads me to wonder if they’re not madly posting Windows 8 related updates right now… I’m seeing strange URLs there that include strings like “LegacyDocID=MIGR-61431″ which make me wonder if they’re not perhaps in the process of updating their entire document management system, and migrating from an old platform to a new one. Stands to reason that they would do this before Windows 8 goes GA, and a whole new world of support opportunities opens up before them! That might also explain why I can’t seem to get the new Windows 8 Active Protection System element to download to my tablet PC, either.

October 17, 2012  9:19 PM

The Continuing Windows 8 Flash Update Saga

Ed Tittel Ed Tittel Profile: Ed Tittel

On October 9, Microsoft pushed an update to Windows Flash for Windows 8, but Secunia PSI still reports that 11.x versions of Flash Player (both 32- and 64-bit now, in fact) still need updating:

Both 64- and 32-bit versions now show up in need of an update in Secunia PSI.

Both 64- and 32-bit versions now show up in need of an update in Secunia PSI.

Curious as to why this might be, I right-clicked an entry to get at more details, then selected “Show details” to see a list of installed versions. Much to my surprise, I’ve uncovered at least part of the problem. As with other Windows-pushed updates, the relevant code lives inside the …\Windows\WinSxS folder, where each flash version gets its own folder to live in. Again in keeping with MS update methods new versions are added but old ones never get deleted (you need a “force delete” tool such as Empty Loop’s Unlocker 1.9.1, because Windows itself allows only the Trusted Installer to add or remove entries in this folder).

So even though a new version of Flash is indeed present on my machine — see the entry dated 10/9/2012 in the following graphic — PSI is reacting to the ongoing presence of older versions in the WinSxS directory to flag the presence of an older version as a potential security problem. I’m not convinced this is a valid detection, and suspect that Secunia will have to change how PSI detects and reports on elements in the WinSxS repository for Windows 8. It should be interesting to see what steps the company takes to update its software when the GA date arrives, and it begins to formally offer support for this new operating system.

Note the large number of 64-bit versions of Adobe Flash Player (7) ensconced in the WinSxS folder.

Note the large number of 64-bit versions of Adobe Flash Player (7) ensconced in the WinSxS folder.

It’s interesting to discover that sometimes more than one organization has to change its tools and methods to accommodate new software — in this case, the Windows 8 operating system.

October 15, 2012  3:29 PM

Logitech Introduces Windows 8 Touch Devices

Ed Tittel Ed Tittel Profile: Ed Tittel

In the past several months, Microsoft has introduced special Windows-8 oriented peripherals including a variety of “touch mice” and keyboards designed to help conventional PC users maximize their Windows 8 experience. Last week, Logitech followed suit with a collection of Windows 8 touch devices (and some keyboards) as well.

Left to right: Zone Touch Mouse T400, Touchpad T650, Touch Mouse T620.

Left to right: Zone Touch Mouse T400, Touchpad T650, Touch Mouse T620.

These devices are designed to support use of gestures on their surfaces (and to control cursor movement) to help users take advantage of Windows 8′s touch-oriented user interface without necessarily acquiring a touchscreen. I see this approach — which Microsoft also supports with its various touch mice — as a more affordable way to upgrade existing systems to Windows 8 without having to replace conventional monitors with touchscreen counterparts. Besides for regular systems (and most business applications) there’s simply no reason to use touch all that much, expect for UI navigation anyway. This approach makes a nice and affordable compromise available to users or organizations that may not even want to pony up for touchscreens anyway. Here’s a little more information on the three devices depicted above (all three work with the Logitech unifying receiver, with no word about Bluetooth versions available as yet):

  • Zone Touch Mouse T400: (MSRP: $50) includes conventional mouse buttons at the top front of the mouse body’s surface, but also incorporates a glass-covered touch zone for horizontal scrolling. It provides shortcuts to access the Win8 Start screen (press the front of the touch zone) and Win8′s list of open apps (press back of the touch zone, just below the buttons). The maker claims this mouse will run for up to 18 months on a pair of AA batteries.
  • Rechargeable Touchpad T560: (MSRP: $80) looks to be about 4×4″ in size, and includes a built-in rechargeable USB battery that the company suggests will last for up to one month before a plug-in becomes necessary (via USB to the host PC). It supports its own library of Win8 gestures (videos of all gestures in use are available online). This device appears designed to provide the most natural Windows 8 touch experience to users, but is also the highest-priced of these three offerings, too.
  • Touch Mouse T620: (MSRP: $60) features a smooth glass surface all over, and its own sets of Win8 and Win7 gestures. It also uses two AA batteries for power, which Logitech claims will last up to 6 months in this device. Aside from the tap-based gestures it supports, the entire top surface of this mouse also acts like a touchpad and supports a variety of gestures for shortcuts and navigation.

Look for these devices to hit stores on October 25, when Windows 8 GA ships.

October 12, 2012  4:33 PM

A Better Windows 8 Tablet? Kupa UltraNote

Ed Tittel Ed Tittel Profile: Ed Tittel

As of today — Friday, October 12, 2012 — the Windows 8 General Availability (GA) date is two weeks away. On Thursday, Oct 25, or Friday, Oct 26 (there are conflicting reports) Windows 8 will be unleashed upon the world, and all of the Windows OEMs can finally start selling hardware with the new OS pre-installed. With that date in mind, I’ve read oodles of announcements from vendors including Lenovo, HP, Dell, Acer, Asus, Sony, Toshiba, Samsung, and so forth about a slew of new desktops, laptops, and tablets that will attempt to make the most of Windows 8′s new capabilities, especially touch, in a wide range of sizes, weights, and form factors.

Removable side rails provide access to ports and a removable battery.

Removable side rails provide access to ports and a removable battery.

Yesterday, I came across a discussion on ZDNet by Sean Portnoy entitled “Kupa UltraNote Windows 8 tablet offers modular design for maximum customization,” where the device in question is shown in a semi-exploded view in the preceding graphic. It’s the first Windows 8 tablet I’ve seen so far that really gets me excited about the potential for new and powerful systems that take strong advantage of the new OS. Of course, the pricing information isn’t yet available, and I have to believe we’re looking at a box that will cost no less than $1,000 in its most minimal configuration, with prices over $1,500 easily conceivable. But perhaps that kind of pelf is worth expending when you get something really powerful and usable in return, as legions of high-end MacBook owners will be only too happy to tell you.

The Kupa UltraNote has two really interesting features that I believe give it a powerful leg up over most of its competition. First, it uses two detachable rails on the left and right hand edges of the tablets’ surface to provide access to a compact and removable battery on the left, and to provide access to two USB 3.0 ports, an HDMI port, and a SIM card on the right hand edge. Second, while the company promises 7 hour life from the battery, a quick swap to a backup unit doubles that time to a very nice 14 hours. To my way of thinking, this makes the UltraNote eminently suitable for day-long use, even on some pretty long days. A docking unit will increase battery life to 12 hours (there’s a second battery in this portable base), and also includes an attached keyboard, more USB ports, GbE and addtional video ports, and an SD card reader.

The tablet will support Ivy Bridge mobile ULV processors in the i3, i5, and i7 families, and includes a 10.1″ 1920×1200 IPS monitor with 10-point MultiTouch support (more than enough to achieve Windows 8 Touch logo certification). A digitizer pen is also included, and the touch sensor supports a staggering 10 bits of pressure sensitivity (1,024 levels). Built-in RAM starts at 4GB, and may be expanded to 8 GB (it’s DDR3, but no info is yet available on its speed, though the form factor is sure to be SO-DIMM; from what I see on the Ivy Bridge ULV specs it can’t be over 1,600 MHz and the graphics come from an Intel HD 4000 GPU). By itself, the tablet weighs 1.67 lbs (760 grams)  — only 15 grams more than my iPad 2 with the magnetic cover attached. Connectivity options include 802.11 a/b/g/n and even 802.11 ac, with add-ins for 3G/4G LTE, Bluetooth 3.0/4.0, RFID, and even NFC. There are two built-in cameras: a 2.0 megapixel unit on the front, and a 5.0 mexapixel unit on the back.

Here’s a side-on profile view of the Kupa UltraNote, that shows the Windows 8 logo at bottom center, just above the docking connector, with air vents off to the right.

Side profile shows how thin this tablet is, and how bright and sharp the screen.

Side profile shows how thin this tablet is, and how bright and sharp the screen.

Though the proof won’t be possible until I can hold the unit in my hand, and use it for a while, this is the first Windows 8 tablet I’ve seen that makes me think: “Hey, this unit can hold its own against the iPad!” Let’s hope I’m right. And if I am, I’m going to buy one.

October 10, 2012  2:52 PM

MS Puts Win8 on Patch Tuesday Schedule

Ed Tittel Ed Tittel Profile: Ed Tittel

Yeah, sure, yesterday was the second Tuesday of the month. As expected, MS dropped a sizable load of updates for currently supported Windows versions (14-18 for my various 32- and 64-bit Windows 7 machines, and 8 for my sole remaining Windows XP VM; I’ll check on Vista later when I take my HP Dragon home from my son’s school for updates and maintenance next weekend). What I didn’t expect but received with great delight was a package of updates for Windows 8. According to Steven Sinofsky’s blog on the subject (Updating Windows 8 for General Availability), Win8 is not just on the Patch Tuesday schedule going forward. In addition, this first batch of updates for Win8 is tantamount to an initial service pack, not just as a patch/bug-fix maneuver but also as a reflection on input and requests from OEMs in response to their preparing their desktop, notebook, and tablet offerings for sale on or after the GA date of October 25, 2012).

Here’s a screen cap of the update history for my Windows 8 desktop showing 4 updates applied yesterday:

One driver update and one Defender item, but two "real updates" for Win8, too.

One driver update and one Defender item, but two “real updates” for Win8, too.

In his Building Windows 8 blog, Sinofsky makes special mention of the update related to KB2756872 which is called “Windows 8 Client and Windows Server 2012 General Availability Cumulative Update.” There’s also a Flash update as well, but alas, Secunia still doesn’t see Flash as patched because Adobe has come out with another, newer patch for pre-Win8 versions in the meantime (sigh!).

This is pretty cool because it means that what MS has done before in its SP1 release (often as long as 6 months to a year after GA) it has done for Windows 8 before GA actually happens. Should be interesting to poke around on my systems to see if I can notice any perceptible improvements to security, reliability or responsiveness — but so far, all I notice is that my drivers (except for the Camera codec) haven’t required any post patch updates just yet. We’ll see!

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