Windows Enterprise Desktop


July 20, 2012  12:57 PM

Microsoft Reports First-Ever Quarterly Loss, But Some Analysts See Relief in Sight Next Quarter…



Posted by: Ed Tittel
General Availability, Microsoft quarterly report, Windows 7, Windows 8

Listening to NPR this morning, I heard the news that the company is reporting its first-ever quarterly loss in 26 years in business. The loss of six cents per share stems from MS’s decision to write off $6.2 B from its unhappy acquisition of online advertising service aQuantive, which failed to deliver income, or make inroads against Google’s enormously successful AdWords. According to this Associated Press story, ad revenues account for only four percent of Microsoft’s overall revenue, and most of its sales still come from the Office Suite, and Windows desktop and server operating systems. Without the write-down, earnings per share were $0.73, four cents per share higher than the same quarter in 2011. This would have beat analysts’ expectations of $0.62 per share by a pretty hefty $0.11 (about 15 percent, in fact).

What really caught my interest was the offhand remark near the end of the story that MS executives expect similar or better results for the next quarter, owing at least in part to an uptick in revenues expected following the general availability (GA) date for Windows 8 on October 26, 2012 with Windows Server 2012 to follow sometime shortly thereafter (there isn’t much of 2012 left once October comes and goes). I’m interested and a little baffled to learn that MS is expecting the Windows 8 release to help with revenues and earnings, given that the company won’t forecast sales for its new Surface tablet, and that customer reaction to Windows 8 has been mixed at best, and tepid or worse from business users.

I guess there’s a lot hanging on the upcoming OS releases: more than I had thought and perhaps more than MS has a right to expect. Recent coverage of MS sales and business activity has regularly cited that buyers are holding off PC purchases in anticipation of Windows 8, so presumably this means a bump in sales is forecast once new PCs with Windows 8 pre-installed become available upon GA release of the product. My personal best guess is that some brave souls will be hardy enough to buy Windows 8 PCs, but that a great many — especially business buyers — will continue to order units with the popular, stable, and well-understood Windows 7 pre-installed instead.

At any rate, we don’t have too long to wait to find out which set of expectations will be met, and which ones dashed. GA date (10/26/2012) is only 14 weeks away as I write this blog. That’s just 90 days out from today. Stay tuned for more news and musings on the upcoming Windows 8 release right here.

July 19, 2012  6:12 PM

Windows 8 Gets a GA Date: 10/26/2012



Posted by: Ed Tittel
General Availability, Windows 8

OK, so now it’s official. Tons of sources (see this Google search) confirm the General Availability (GA) date for Windows 8 as October 26, 2012, thanks to remarks from the company’s annual sales meeting according to a Brandon LeBlanc post to Blogging Windows yesterday (“Windows 8 will be available on…“). Now that we know, what does this mean?

Here it is in PowerPoint at the MS Sales Meeting

Here it is in PowerPoint at the MS Sales Meeting

1. It means that the OEM Release to Manufacturing (RTM) date is probably still some time this week or next.
2. It means that, to all intents and purposes, whatever we see for RTM and early customer release (to enterprise customers, and then through TechNet and MSDN, all of which usually occur before GA) is the final, final, final version for Windows 8.
3. It means that MS stole a few days back for pre-holiday Windows 8 PC and OS sales (I’d started to think they’d hold it until Monday, 10/29/2012, or Tuesday, 10/30/2012, so they could keep it in October but give themselves as much time as possible).

My best guess is that we’ll see RTM some time next week, if it doesn’t drop tomorrow, and that copies will start filtering out to the bold and unabashed shortly thereafter. I’m going to wait until the MSDN release hits, unless MS offers me “early access” to the official bits. I did the BitTorrent thing for Windows 7, and personally experienced (without ill effect, thank goodness) the pervasive presence of malware in such packages before the official bits become available. “No thanks!” says I.

I’m also convinced that Windows Gadgets will be gone, gone, gone when the RTM/GA bits become available. I blogged about this on Monday, but Woody Leonhard has since written a very good piece on this subject for the latest Windows Secrets newsletter. It’s entitled “Kill those Vista and Win7 gadgets now!” and is definitely worth a read.


July 16, 2012  4:05 PM

Say Goodbye to Windows Gadgets!



Posted by: Ed Tittel
Windows Gadgets, Windows Sidebar

Last week, I blogged on my site to report that a pair of security researchers plan to unveil majority security flaws in the Windows Sidebar and Gadgets interface at the upcoming Black Hat convention, DEFCON, to be held in Las Vegas from July 21-26 at Caesars Palace (see Goodbye Gadgets, Goodbye to read the original). It seems that there are major security holes that can be exploited to create malicious gadgets quite easily. It’s even possible that existing gadgets can be subverted to confer the same rights and privileges to an attacker as enjoyed by the current logged-in user. And because so many users log in with admin privileges, that means the doors fly wide open for savvy attackers to do whatever they like on systems where gadgets grant them a foothold.

Some of my favorite gadgets I still keep running on Windows 7.

In the wake of this disclosure, Microsoft has indicated it will NOT include support for gadgets in the upcoming RTM and GA versions of Windows 8. It has also issues a security advisory – Vulnerabilities in Gadgets could allow remote code execution – that permits users to turn off the sidebar and gadgets in both Windows Vista and Windows 7 as well. This advisory includes two Microsoft FixIt tools named 50906 and 50907. Because MS doesn’t tell you what they do, I’ll add that 50906 turns the Sidebar and gadgets off, while 50907 turns them back on. In my blog, I opined that as long as users take all gadgets off their desktops, I’m not sure it’s absolutely necessary to disable gadget support and the sidebar entirely. In my case on Windows 7, given my own pretty good local security regime, I’m not worried too much about leaving my favorite gadgets up and running on my Windows 7 machines inside my double firewalled network (boundary firewall, plus individual firewalls on all client machines). Nevertheless, I’ll be keeping an eye out on the results of the DEFCON demo and presentation to see if my current lack of fear and trepidation remains justified once I better understand the nature of the threat(s) and vulnerabilities involved.

In the meantime, you might also find it interesting to read the chatter on this subject on the Windows EightForums, in a thread entitled “Microsoft urges death of Windows gadgets as researchers plan disclosur[e]…” You’ll find many of my thoughts and musings echoed and amplified there, and some occasionally hilarious conspiracy theories about what Microsoft is doing, how and why Win8 sucks, and various factors no doubt contributing to the end of civilization as we know it. But interesting to read nevertheless.

For myself, I’m waiting to learn more when the DEFCON disclosures are made. Should be interesting to understand how dire the security issues might be, and to ponder the question of why MS wishes to kills the sidebar and gadgets rather than to correct and repair their security deficiencies.


July 13, 2012  4:42 PM

El-Cheapo Upgrade Coming for Windows 8 Professional



Posted by: Ed Tittel
Windows 8 upgrade

This title block from Blogging Windows says it all:

Upgrade from various Windows versions to Windows 8 Pro for $40

Upgrade from various Windows versions to Windows 8 Pro for $40

The blog in question is from the Communications Leader for the Windows 8 team, and the spokesperson for the group’s blogging activities, Brandon LeBlanc. He says “If your PC is running Windows XP, Windows Vista, or Windows 7 you will qualify to download an upgrade to Windows 8 Pro for just $39.99 in 131 markets” (that means 131 different countries, and in 37 languages, too). Better yet, this offer also includes the ability to “add Windows Media Center for free through the ‘add features’ option within Windows 8 Pro after your upgrade.” A packaged version of the upgrade on DVD will also be available while this promotion remains ongoing (from the GA date through January 31, 2013) for $70, and buyers who want an install DVD can buy one for $15 direct from MS.

But wait, there’s more: according to the answers.microsoft.com forums on July 6, 2012, the answer to the question “Are Windows 8 Release Preview users eligible for the $40 upgrade to Windows 8 Pro promotion?” is “Yes,” as long as they own an underlying license for XP, Vista, or Windows 7 for the machine running Windows 8 RP. That said, you won’t be able to migrate apps and will generally do a mostly clean reinstall, as with other earlier transitions from Developer Preview to Customer Preview to Release Preview. Still a pretty good deal, though — at least for those brave enough to move to the GA release of Windows 8 when it finally arrives.


July 11, 2012  4:31 PM

A Tale of Two Windows: 7 and 8



Posted by: Ed Tittel
Windows 7, Windows 8

Apparently, there’s been a worldwide conference for Microsoft partners in Toronto recently, because ZDNet Windows maven Mary Jo Foley reported on July 9, that “Windows 8 is on track to be released to manufacturing the first week of August, and to be generally available by late October 2012.” That means that all the planets should be in alignment some time just before Halloween (I’m guessing maybe Monday, October 29, or Tuesday, October 30) for the latest and greatest version of Windows to be on its way out to the world, in download, media, and pre-installed form on vendor PCs, notebooks, and tablets.

At the same Toronto event, MS Corporate VP of Windows Tami Reller (the same source for the GA date for Windows 8) also announced that Microsoft has now sold over 630 million Windows licenses so far (not clear if that ends with the end of June, or includes the first week of July). Windows 7 shipped October 22, 2009, so by my reckoning, 45 months have elapsed since then (not counting July, but counting October as a full month, so it’s a wash). That works out to exactly 14 million copies of Windows 7 for every month over that entire interval. That’s a pretty staggering number, when you stop to think about the magnitude of copies, dollars, and deployment effort this all means. In his story on these numbers, Paul Thurrott also reported that “The current Windows version [7] is installed on over half of all enterprise desktops, Microsoft says.”

What with Windows 8 getting ready to hit, and business users only halfway through Windows 7 migration (most from XP rather than the universally reviled Vista OS), methinks this argues very strongly for at least 3 years before Windows 8 starts making its way into enterprise operations in any numbers — if early user experience doesn’t nix the deal, and lead to a “second Vista” phenomenon. I’m going to be watching closely for news of corporate adoptions, and talking to OEMs about what they’re installing  on big corporate orders after the GA data comes and goes, and makes Windows 8 at least a possible contender for business use.

My best guess is that “wait and see” will be the order of the day for some time to come, and that even traditional pioneers such as various branches of the military, Expedia, Continental Airlines, and BMW (all of whom jumped all over Windows 7 within 6-12 months of GA in very big ways) may hang back a bit longer than usual to see what gives with Windows 8. At the same time, they can gauge the enthusiast and SOHO response to the new OS, and learn from the experiences reported by those other,  more tolerant network segments. But I’m guessing that for Windows 8, the uptake cycle will be more delayed than usual, in part because of Windows 7′s excellent stability and good overall reputation, and in part because of fear and loathing inspired by Windows 8′s touch-centric Metro GUI, a perceived higher-than-normal learning curve for users, and the unknowns always inherent in adopting a new but pervasive business platform.


July 9, 2012  2:38 PM

Is Windows 8 Poised for Success or Failure?



Posted by: Ed Tittel
Windows 8

Regular ComputerWorld Windows Guy and market observer Preston Gralla got me thinking this morning with his article entitled “Early warning signs point to a Windows 8 apathetic launch.” He makes some very interesting observations based on recent reports from Net Applications about the differences between Windows 7 and 8 uptake during their respective beta test periods. Seems that “at the same stage of development, Windows 7 had four times the market share of Windows 8″ he notes, observing that only 0.2% of Windows PCs tallied by Net Applications were using Windows 8 about 4 months before GA release (June, 2012), as compared to 0.8% of PCs using Windows 7 in June, 2009 ahead of its GA date of October 22, 2009.

But that’s not what makes his article so interesting. He opines that with Windows 8 targeting tablet use as a primary goal of its UI design and operation, consumers aren’t as likely to buy into the new OS as they are likely to buy an iPad or some kind of Android tablet. This makes an awful lot of sense to me, and may indeed be a reasonable interpretation for the relative differences between Windows 7 and Windows 8 beta uptake. He also observes, quite rightly, that the sublime awfulness of Vista made Windows users a lot more interesting in some alternative, or any alternative to that OS, whereas users’ primarily positive attitudes toward Windows 7 also help to diminish interest in Windows 8.

I’d add a few more factors to this mix as well. When Windows 7 came out, businesses were facing the end of the life-cycle for their aging fleets of Windows XP desktops and notebooks, and were able to start migrating (a phenomenon that’s still underway, and by no means finished) to Windows 7 with more relief than trepidation. Recent reductions in the costs for RAM and processors (even with the spike in hard disk prices prompted by the floods in Thailand last year) have made buying new machines a powerful value proposition in the last two years as well, which has perforce meant many machines shipped out with Windows 7 pre-installed. Business users recognize that adopting Windows 8 means adopting the Metro UI and training users to be productive in a thoroughly recast Windows environment, so they’re hanging back from the upcoming OS as well.

It’s going to be a long, slow road to Windows 8 adoption. And the jury’s still out as to whether or not Windows 8 will be a blip like Vista or a home-run like Windows XP and 7. It will be interesting to watch and wait, to see how the market reacts when they must choose between a PC or a tablet with Windows 8 pre-installed. I’m guessing many, many buyers will opt for conventional desktop and notebook PCs with Windows 7 instead, for some time to come.


July 6, 2012  1:51 PM

MSDN Subscription Terms Vastly Curtailed



Posted by: Ed Tittel
MSDN subscription

Like many of my professional colleagues who research and write about Windows, I’m an MSDN subscriber. Thanks to some great gigs in the past three years I’ve actually upped my ante to around $1,600 a year for the MSDN Premium-level subscription so as to gain access to developer tools as well as MS Office, and the usual collection of desktop and server operating systems. Late last week, Ed Bott served notice through a blog post entitled “To fight piracy, Microsoft tightens MSDN and TechNet terms again,” where he lays out the following changes to these programs that are bound to have a chilling effect on subscriptions for folks like himself and me:

  • Fewer license keys: For MSDN subscribers, the number of product keys for client software (including Windows OSes) and MS Office drop from 10 to 5 for current versions, 3 for older versions. TechNet subscribers still get 3 keys per version.
  • Fewer keys per day: For both MSDN and TechNet subscribers the total number of keys one can claim daily drops from over 50 to 10. This is intended to curb pirates who have been milking subscriptions to sell illegal OS and application copies as quickly as possible.
  • Fewer products: Today, subscribers can grab any version of MS Office plus standalone programs in the Office suite (that is, Word, PowerPoint, Excel, and so forth). Under the new regime, only full suites will be available, and older versions of software gone (no more Office 97 or Windows 98, for example).
  • No more perpetual software rights: TechNet users lose perpetual license rights to software they download. Today’s subscribers can continue to use software even after an active TechNet subscription lapses. Under the new regime, when the subscription goes, so do the rights to use the software obtained while that subscription was still in effect.

There are some mitigating circumstances, however, that should ease potential pain to legitimate subscribers to these programs. Any valid product key can be activated multiple times, so three to five keys actually cover dozens of installations.  Legitimate subscribers can also ask for additional keys, and MS indicates it should be able to honor such requests in three business days. Should make life more interesting for TechNet subscribers, and more miserable for would be pirates. Arrrrrrrrr!


July 5, 2012  2:54 PM

Great Windows Resources: SevenForums and EightForums



Posted by: Ed Tittel
EightForums, SevenForums

Thanks to a request from some colleagues at Dell recently, I’ve dug back into a pair of nonpareil websites to revisit their standout coverage and tutorials for all things Windows related. I’m talking about SevenForums and EightForums, two Websites that are the brainchild of John Fairbrother and ably assisted by Microsoft Windows Desktop MVP Shawn Brink, amidst a cast of hundreds of other savvy and knowledgeable Windows wizards and volunteers. There’s a Windows Vista site, too,  but it doesn’t figure that much into anybody’s plans nowadays, nor register on too many radars, though it is every bit as good as its more modern counterparts.

.
Windows Seven Forums logoWindows Eight Forums Logo

Logos for the Windows Seven and Eight Forums sites

What will you find on these sites if you decide to visit them? In addition to a plethora of Forum areas that include news, general discussions, and a “Chillout Room,” you’ll also find discussion areas (forums, get it?) devoted to a laundry list of interesting OS and related topics that include the following:

Drivers Backup and Restore Media Center
Hardware & Devices Windows Updates & Activation Music, Pictures & Video
Graphic cards Crashes and Debugging Microsoft Office
Sound & Audio Software System Security
Network & Sharing Browsers & Mail Virtualization
Installation & Setup Customization Overclocking and Case Mods
Performance & Maintenance Gaming Tutorials

Please note that the final entry at the lower-right, Tutorials, is in boldface. That’s my emphasis, and where much of the amazing value of these sites resides. This is also where MVP  Shawn Brink’s amazing command of modern Windows versions is also on full display (you’ll find several hundred, short, instructive and well-illustrated examples of his work spread across the Windows 7 and 8 Forums sites, and they’re uniformly interesting, on-target, and sometimes incredibly useful as well). There’s constant chatter on all of the forums, and lots of good information scrolling through them at a pretty ferocious rate. Lots of good stuff all around here, in fact.

If you don’t know about these sites already, be sure to check them out. If you do know about them already, be sure to share them with your friends, colleagues, and family members. There’s really and truly something for everybody here.


July 2, 2012  3:15 PM

Windows 8 RTM Should Hit Sometime Soon



Posted by: Ed Tittel
Windows 8 RTM

I generally don’t spend a lot of time following the rumor mill for Windows 8, but if Windows 8 is going to ship in October of this year — and I’m still pretty convinced it will be out before Halloween — it’s about time for the Release to Manufacturing (RTM) version to head out the door so the OEMs can start prepping their systems for the eventual general availability (GA) release. To that end, I did tune into the usual sources for such information to see what was circulating around the rumor mill and found some degree of unanimity among some usual suspects (Mary Jo Foley, Gregg Keizer, Ed Oswald, and so forth). Most people think that the RTM will hit the week of July 16, across all of the sources that I recently polled and trolled.

The big push, of course, is to get the OS done in time for holiday pre-sales. Thus, even the end of October is pushing things out as far as they can go to hit this oh-so-necessary sales window. That’s the only way to get the machines with the new OS pre-loaded into buyer’s hands soon enough to take advantage of holiday buying. The real question then becomes: “Does anybody really WANT a Windows 8 PC — or even a Windows 8 Surface tablet, of the RT/ARM or Intel persuasion — under their tree?” I’m sure lots of folks in the Redmond area are having trouble sleeping at night fretting over that very question.

Hence my intention, and your possible look-out: to watch for an announcement of an RTM date soon. Might be as early as the end of next week, but probably not until some time the week after. But only time will tell, so stay tuned.


June 29, 2012  2:56 PM

MS Telemetry Tells Some Unexpected Tales About Windows PCs



Posted by: Ed Tittel
Action Center, MS Telemetry

If you allow Windows to track and report on errors, every time your PC experiences some kind of problem it “phones home” to Redmond,  and reports on what’s happened. It also promises to send you information about any related solutions that may come up as a result, but for most of us, a much more typical response to seeking solutions for such problems looks like this in the Action Center interface:

Seems like problem reporting hardly ever produces usable fixes

Seems like problem reporting hardly ever produces usable fixes

As it happens, however, Microsoft also researches the causes for and sources of such problems, thanks to the telemetry that delivers all this information to their tracking servers. They’ve just published their first-ever report on this data. It’s called “Cycles, Cells, and Platters: An Empirical Analysis of Hardware Failures on a Million Consumer PCs.” The summary for the report is both interesting and informative enough to be worth verbatim reproduction, so here goes:

We present the first large-scale analysis of hardware failure rates on a million consumer PCs. We find that many failures are neither transient nor independent. Instead, a large portion of hardware induced failures are recurrent: a machine that crashes from a fault in hardware is up to two orders of magnitude more likely to crash a second time. For example, machines with at least 30 days of accumulated CPU time over an 8 month period had a 1 in 190 chance of crashing due to a CPU subsystem fault. Further, machines that crashed once had a probability of 1 in 3.3 of crashing a second time. Our study examines failures due to faults within the CPU, DRAM and disk subsystems. Our analysis spans desktops and laptops, CPU vendor, overclocking, underclocking, generic vs. brand name, and characteristics such as machine speed and calendar age. Among our many results, we find that CPU fault rates are correlated with the number of cycles executed, underclocked machines are significantly more reliable than machines running at their rated speed, and laptops are more reliable than desktops.

Lest you be inclined to pooh-pooh this report and its contents, it’s probably worth observing that it received the “Best Paper” award in the ACM’s (Association for Computing Machinery, a leading computer-science professional organization, to which I have belonged since 1982) Proceedings of Eurosys 2011 conference publication.

Joel Hruska from ExtremeTech overviews its findings in an excellent story entitled “Microsoft Analyzes over a million PC failures, results shatter enthusiast myths.” I’ll summarize the high points here:

  • The longer a CPU runs, the more likely it is to crash. Machines with less than 5 days of active use over an 8-month period (what MS calls Total Accumulated CPU Time, aka TACT) have a 1:330 chance of crashing. Machines with over 30 days of TACT over the same 8-month period have a 1:190 chance of crashing.
  • Once a hardware fault appears, it is 100 times more likely to recur after that. 97% of machines tend to crash from the same cause within a month of the first such crash.
  • Over-clocking (no surprise there) is likely to cause crashes, while underclocking makes them less likely. Figure 3 from the report summarizes overall overclocking findings. For underclocking CPU failures go from 1:330 for stock to 1:460 for underclocked; DRAM one-bit flip errors drop from 1:2000 (stock) to 1:3600 (UC); and disk issues drop from 1:380 to 1:560. This also confirms conventional wisdom that underclocking improves PC reliability (it definitely reduces heat output, which is probably related).
The odds of a crash zoom with overclocking (2nd and 3rd lines represent chances of a second and third crash respectively)

The odds of a crash zoom with overclocking (2nd and 3rd lines represent chances of a second and third crash respectively)

  • Surprisingly to some (but not to me, based on lots of hands-on experience) laptops proved to be more stable than desktops, countering the researchers’ own expectations.
  • PCs from major systems vendors (such as Dell, HP, Asus, Lenovo, and so forth — defined as the “Top 20 computer OEMs” in the report) proved more reliable than those from all other vendors, with 1:120 for CPU problems (OEMs) versus 1:93 (everybody else), and 1:2700 (OEMs) for RAM one-bit flip problems versus 1:950 (everybody else).

All in all the report makes for some interesting reading and suggests that MS may be learning more from this data in the aggregate, however unresponsive their forwarding of problem solutions through the Action Center might seem. Should be interesting to keep an eye out for future such findings.


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