Windows Enterprise Desktop


September 29, 2014  7:50 AM

Could MS Be Getting “Ready to Rumble?”

Ed Tittel Ed Tittel Profile: Ed Tittel
Windows 8.1

OK, so maybe I’ve been reading too much science fiction lately, and perhaps I’m seeing patterns where they don’t exist. But please: ponder these data points and tell me if you can’t agree that Microsoft appears more poised than it has for a long, long time to break out of its corner of the market and start busting folding chairs over the heads of Android, Chrome OS, and Google Play?

1. Microsoft has made Windows 8.1 and Windows Phone available at no cost to OEMs on devices with screens 9″ or smaller (see Thurrott’s “Microsoft’s Master Plan for Winning Back Market Share” 9/28/14 over at WindowsITPro). Likewise, a low-cost version of Windows 8.1 called “Windows 8.1 with Bing” is also available to OEMs at a price carefully calculated to be cheaper to license than Android or Chrome OS.

2. MS has removed impediments on Android device makers designed to make it hard to run either Windows Phone or Android on the same device, so that device makers in search of better margins can easily switch from Android to Windows without making hardware changes to current designs (also discussed in the aforelinked Thurrott story).

3. Starting with Windows 8.1 Update 1 and going forward, MS has lowered the hardware bar on devices that can run Windows or Windows Phone. 1GB of RAM, and 16GB of flash is all it takes now, and that’s well within the purview of all but the cheapest Android devices out there. Thurrott observes that 15 new hardware partners showed up for Windows phone right after the changes were instituted, and that now Chrome PC makers are releasing Windows versions running on the same hardware (see also Thurrott’s 9/27/14 story “Better than Chromebook? A $250 PC Gets It Done” which explains pretty nicely how Windows PCs at the traditional Chrome PC price points might just represent a better bang for a relatively small number of bucks).

win9logo-mockup

Here’s a more predictable guess at a Win9 logo from Neowin.net

4. Today’s hot rumor on Neowin.net from Brad Sams indicated that the president of Microsoft Indonesia has said that “…for users upgrading from Windows 8 to Windows 9, the upgrade will be free” (Windows 9 said to be free…). Sams goes on to speculate that should MS do likewise for Vista and Windows 7 users, MS could stimulate more likely upgrades to the entire user base, especially if the company’s “…business model has changed from upfront payments to recovering revenue through its app stores” as he opines in that story.

Tell me, please: Am I adding 1+1+1+1 and coming up with more for the total resulting import than I should be? I don’t think so, but I could always be wrong. So tell me, readers, what do YOU think? I’m starting to believe that MS may be trying some creative disruption of its own, and that the apparent future of computing may not be quite as clear-cut, or as settled, as many pundits have considered it to be of late, with the ascendance of Google and Android assured, and MS gradually slinking off into the mist. Of course, MS won’t go gentle, but perhaps they won’t go anywhere at all. That’s what remains to be determined, and it should be interesting to watch…

September 26, 2014  9:54 AM

Free Forensics Tool Clones Raw Drive Data

Ed Tittel Ed Tittel Profile: Ed Tittel
Windows 8.1, Windows utility

DataNumen is a Hong Kong based software company that specializes in data recovery technologies. For an outfit I’d never come across before, I was interested to observe a who’s-who list of flagship customers for their software on the company’s “About” page that includes AT&T Global Network Services, GE, IBM, Dell, Motorola, Procter & Gamble, FedEx, Xerox, and HP, among many others. In addition to a suite of data recovery tools and an SDK to permit developers to integrate those tools into their own applications, DataNumen also offers an interesting collection of repair utilities for a broad range of file formats that includes major Office formats (Access, Excel, Word, Outlook, and so forth), ZIP, TAR, CAB, PDF, and other popular compressed archives or content delivery mechanisms. Most of those tools only perform analysis for free (in the trial versions available for free download), but the company’s DataNumen Disk Image (DDKI) tool is freeware that can copy or clone a disk at the byte level from a source to a target drive. As the company explains, this tool is useful for both data recovery and computer forensics uses, particularly when the source drive may be failing or corrupt. Because recovery inevitably involves writing new files as pieces of old ones get stitched back together to reassemble them in as close to their original form as technology allows, it’s often best to simply copy the original drive to another drive, and then to perform recovery on the copy rather than the original (and for forensics use, leaving the original unchanged is necessary to preserve the chain of evidence as well).

ddki-info

DDKI offers byte- and sector-level raw data copy/clone capability from a source to a target drive for all modern Windows versions (and older OS variants as well).

For those whose duties include the occasional data recovery job, DDKI is a worthwhile addition to their Windows utility toolkit, especially if that toolkit does not already include forensics software suites such as EnCase, FTK, TSK, ProDiscover, and so forth (all of which routinely also include low-level disk copy/clone utilities as well, albeit not freeware versions). Obviously, DataNumen makes this tool available for free to help stimulate sales of its other commercial recovery utilities, because one can’t really recover the files from a cloned drive without some kind of tool to pick up their pieces on disk and put them back together in readable form. But low level drive copy/clone capability is valuable all by itself, so kudos to them for giving it away.


September 24, 2014  10:14 AM

Piriform Speccy Worth a Look

Ed Tittel Ed Tittel Profile: Ed Tittel
Toolbox, Windows 8.1, Windows utility

In trolling over some of the Windows 8 Forums looking for “interesting” Windows 8 problems, I ran across numerous references to another nice tool from the folks at Piriform (about whose CCleaner free version I blogged recently). This one is called Speccy (which I assume speaks to its ability to elicit information about your PC, and what kinds of hardware and software it is using) and it provides useful information to those looking for specifics about their machines. Here’s the program’s Summary page:

speccysum

Your PC summary in Speccy includes basic info and temps for devices that measure them.

Over the years, I’ve gotten hooked on a commercial software package from Gabe Topala called SIW Pro (System Information for Windows) that does much the same thing as Speccy. It’s an excellent program, but I pay around $5 a year per copy for 10 or so copies (it costs $10 for the first year, $5 thereafter). After spending a couple of days with this program, I’ve observed that Speccy does enough of what SIW does for admins to consider making it a part of the standard utility directory on PC images they construct or, if they prefer not to put such tools in the hands of their users, to add to their standard traveling toolkit.

In particular, I found the “Device Tree” information which appears buried at the bottom of the Operating System pane to be especially interesting and informative. It unpacks the results of Windows device enumeration into a tree structure that you must expand manually, node-by-node. This takes a little time and effort but does reveal lots of detailed information about the devices Windows sees on your PC. For my PC, for example, it showed me exactly which storage devices are attached to the Marvell 91xx SATA controller, versus those attached to the Intel SATA ACHCI Controller, something I’d had difficulty determining up to that point without opening and closing lots of windows in Device Manager. Not even SIW makes this information readily available, and not in such clear form.

This tool is definitely worth checking out for sysadmins and power users. I’m adding it to my standard toolkit, in fact.


September 22, 2014  10:14 AM

Ouch! “Zombie OS” Still Outweighs Win8 on the Desktop

Ed Tittel Ed Tittel Profile: Ed Tittel
Windows 8.1

Looking at the desktop operating system market share pie chart over at NetMarketShare.com this morning, I couldn’t help but observe that Microsoft’s “zombie OS” — by which I of course mean Windows XP, now nearly half a year out of ongoing support status — still outnumbers installations of Windows 8.1 (7.09%) and Windows 8 (6.28%) by a whopping 10.52% (XP still runs on 23.98% of those desktops that NetMarketShare surveys). Here’s what that pie chart looks like:

dt-mktshr-140922

It’s a weird world in which a thirteen-year-old — and obsolete — desktop OS still outnumbers the latest MS flagship versions.
[Source: NetMarketShare.com Desktop OS by Version chart 9/2//2014]

Also taking Windows 7′s bare majority status on this chart into account, I guess that makes it painfully obvious why the upcoming release of Windows 9 is such an important make-or-break moment for the mavens at Microsoft. If they can’t get this one right, the overwhelming tide of users onto mobile devices may make Microsoft a historical footnote in another few years.

There are those who believe that desktop OS releases at Microsoft come in sort of a “two-stroke” rhythm, where one good version is followed by a bad one. Certainly the recent sequence of XP-Vista-7-8 seems to bear this out, with Vista and Windows 8 versions being the bad boys in this particular bunch. That may instill optimism about Windows 9 in those who believe in this phenomenon, but it only underscores just how very important it is for MS not to screw the next release up. Ditto for being able to sell the “one Windows” notion across desktops, notebooks, and mobile handheld devices, so as to permit Windows to surf upon the cresting and tsunami-like mobile computing wave sweeping across the face of the computing world for the foreseeable future.

All of this makes me await the upcoming Windows 9 preview scheduled for late this month or early October with unusual interest. The smart money is backing a “later, rather than sooner” date for that unveiling, as MS no doubt continues to struggle valiantly and mightily in the background to make sure that Win9 will create the biggest possible splash and best possible first impression on pundits, press folks, and prospective users alike. In the meantime, I’ve found Paul Thurrott’s 9/18 article “A First Look at the Windows Technical Preview” to offer the best illumination of what’s about to come our way in a more public fashion. Be sure to check it out, if you’re curious about this upcoming pre-release.

Maybe those whose continued employability depends on a Windows to explain, support, or make more workable should keep their fingers crossed that Win9 will be a success, whatever MS actually ends up calling the next desktop OS release. I’m pretty sure that will keep them in close league with its maker, whose employees are no doubt doing likewise!


September 19, 2014  9:10 AM

Enough Already: Time for a New Win8.1 Build

Ed Tittel Ed Tittel Profile: Ed Tittel
troubleshoot, Windows 8.1, Windows Hardware

Take a look at this recent graph from Reliability Monitor: it’s today’s output from my production PC and it shows a dismal reliability graph, with Internet Explorer leading the way into the cellar of late. Because I run enough other Windows 8.1 PCs, I know the problem is somewhere on this particular system rather than with Windows in general. As a result, I’ve purchased a new motherboard (with a Z77 chipset that supports Intel Rapid Start, unlike the current motherboard whose Z68 does not), a faster 512 GB mSATA SSD, and a new low-end GeForce GTX 750TI graphics card to replace the current GTX 560TI) so I can rebuild that system.

reli-140919

Over the past week, 11 of 16 critical events on this PC come from Internet Explorer. Enough already!

I’ve been struggling with reliability on this machine for months as reported in this utility. Until recently, I’ve been able to tweak applications to reduce Appcrash frequencies to a manageable level. But following the latest round of Windows Updates, this particular (over 3-year-old) build has started to wobble on a more-than-once-a-day basis. I figure I can speed things up and get another 18 months out of this machine for the $430 I laid out for the new parts, plus a half-a-day’s work to tear down the old build and put together the new one. That’s still a lot cheaper than a strong mid-grade new PC, so I’m happy to tinker over the weekend and try again with some newer parts.

At any rate, it should be interesting to see how it all turns out. Before I turn off the current system for the last time, I’ll take some performance snapshots so I can do likewise with the new build, then blog again about the ‘before’ and ‘after’ versions of this system. Please: wish me luck!


September 17, 2014  10:12 AM

Ack! Emergency WinReBuild Goes Surprisingly Smoothly

Ed Tittel Ed Tittel Profile: Ed Tittel
Clean install, Windows 8.1, Windows installation

I’m not sure exactly what happened to my son’s Dell XPS2720 All-in-One PC last week, but following the application of the Update Tuesday patches and fixes, the machine started flaking out big-time. The most obvious symptom was a set of recurring errors reporting a damaged or corrupt file named iertutil.dll, which apparently exerts a fairly profound impact on overall Windows 8 behaviors. Alas, I was unable to address the issue using the sfc /scannow command-line utility, nor did attempted registry repairs make things right, either. Even a “copy-over” of a known, good, working version of the offending dll into the WinSXS folders that underlay the C:\Windows\System32 (and other key) folders didn’t help.

Conditions quickly worsened, when the corruption problems made it impossible to revert to a pre-patch Restore Point, or indeed to even restore an image backup on the affected machine (the built-in, Control-Panel-based image backup/restore didn’t work, nor did RecImgManager). Reluctantly, I came to the conclusion that a clean reinstall was called for, and I dreaded the hours of drudgery that seemed inevitable in the wake of this decision.

I shouldn’t have worried. The rebuild process went much better than I had expected. I was able to reinstall Windows 8 in under 10 minutes, and I got the added benefit of switching from the RAID pairing of a small (32 GB) SSD and the built-in 2GB conventional HDD to booting from the larger (256 GB Samsung EVO 840) SSD I had since installed on that machine, with the HDD now serving only as extended storage for that system. Bootups and shutdowns sped up enormously, and the overall operation of the system was much snappier, too.

After re-installing Windows 8, I discovered only about 15 drivers out of date as reported by DriverAgent, over half of which were fixed by applying the proper Intel Chipset Utility to the machine. It took me less than 15 minutes to bring all drivers completely up to date, much to my surprise and delight.

I did have to apply around 90 updates from Windows Update to bring the system up to full Windows 8.1 Update 2 status, though, which took about two hours to complete, even with a fast Internet connection. I don’t know why, but downloading huge numbers of updates is slowed considerably by pauses in the download process every now and then that can stretch out for four or five minutes at a time (I had two big batches of updates to apply, each with over 40 items in the hopper, plus another dozen or so additional items here and there). I relied on my Network Meter desktop gadget and/or watching the NIC through Task Manager’s Performance tab to observe network activity while the update process was underway. I’m not sure if I fell victim to the old “watched pot never boils” phenomenon or not, but eventually, everything was up to date.

After that, I downloaded and applied my usual suite of applications. These days, that means WinDirStat, SIW Pro, FileZilla, CCleaner Slim, Start8, GadgetPack8, and a few other odds and ends. All told, this took another 40 minutes or so.

The final situation was that I took the XPS2720 from bare metal to a finished, ready-to-use system in under 5 hours. This is something of a personal record, and reflects how much simpler and easier rebuilding a Windows system has become over the years. I can remember when dealing with media (floppies or CDs/DVDs) consumed a great deal of time all by itself, and when finding and grabbing drivers was another terrible time-sucker. It’s a shame I had to rebuild this system at all but as such experiences go, this one turned out to be a relative breeze. What a relief!


September 16, 2014  2:57 PM

Can Microsoft Do It Right With Windows 9?

Diana Hwang Diana Hwang Profile: Diana Hwang

Microsoft is covering its bases on the enterprise and consumer fronts.

First, the company on Sept. 30 will show a technical preview of Windows 9 highlighting its enterprise focus. Second, Microsoft said it would acquire Mojang, the popular maker of the addictive Minecraft game for $2.5 billion.

It’s no surprise Microsoft is touting Windows 9 for the enterprise. The company tried to be radically hip with a new user interface when Windows 8 first shipped and we all know how that turned out. Windows 8.1 Enterprise was an improvement, but when the industry likens Windows 8 to Vista, you know it’s all over.

Today 51.2% of the desktop operating system installed is Windows 7 with only 13.4% attributed to Windows 8 and Windows 8.1, according to last month’s figures from NetmarketShare. Even the now defunct and unsupported Windows XP commands 23.9% market share.

But as we all know, Microsoft is like a Weeble that wobbles but doesn’t fall down.

With Windows 9, its clear how the enterprise might embrace this operating system if and when their organization is ready to move beyond Windows XP and Windows 7.

The look and feel is reminiscent of the enterprise’s beloved Windows 7 with the traditional desktop user interface. And, more importantly, the Start Button returns. Now the Start Button shows how the operating system can display menus in both the traditional and modern look. There is also the ability to show virtual desktops, similar to what Apple’s Mac OS X does.

The company also worked out many of the security features enterprise IT pros expected in Windows 8.1 that should continue with Windows 9.

With some of these new snazzy features, Microsoft hopes to marry both the enterprise and consumer needs, providing an operating system enterprise IT can deploy while also bringing the more vibrant consumer flair to the table.

What Microsoft must work on, however, is improving its track record for updates. Several times the company has recalled Windows 8.1 updates. If this continues in Windows 9, who knows whether enterprise IT will seriously consider upgrading to the new operating system.

As Microsoft readies its Windows 9 debut on Sept. 30 we can only hope the software giant doesn’t move far away from its enterprise roots. Live and learn, but Microsoft needs to remember the enterprise customer is its bread and butter.

What will be interesting is whether Microsoft can get more businesses to adopt Windows Phone. Unless Minecraft is pushing BYOD with young consumers, I don’t think that’s the answer. Windows Phone is a far distant third in smart phone market share compared with iPhones and Google Android devices. Will Minecraft on Windows Phone be the next Angry Birds or Candy Crush that motivates both business users and consumers to adopt the platform? That’s an iffy proposition.

For now, let’s just hope Microsoft does it right with Windows 9 and gives what IT pros need to consider deploying the next operating system into their organization.


September 15, 2014  10:20 AM

Grab the Latest Sysinternals Suite (FREE)

Ed Tittel Ed Tittel Profile: Ed Tittel
Windows 8.1, Windows Sysinternals, Windows tools

For those not already in the know, Sysinternals is the name of a former company that’s now part of Microsoft that’s long been a source for some of the very best Windows monitoring, management, and troubleshooting tools around. The brainchild of Microsoft Fellow Mark Russinovitch (whose praises I’ve sung many time in this blog and elsewhere in my writings) and Bryce Cogswell, the Sysinternals Suite from Microsoft contains a total of 68 Windows tools, including my personal favorite, Process Explorer, whose capabilities have been around for years, but which became part of the expanded capabilities of Task Manager in Windows 8, just to give you some idea about how much sway over MS Mr. Russinovich can occasionally exert.

sysintste

A new version of the Sysinternals Suite posted to the MS pages on 9/11/2014.

Here’s a list of the utilities contained in this sterling collection, now available as a single download file, with links to the “man-page-equivalents” for each one, for those curious enough to want to read more about them.

AccessChk

AccessEnum

AdExplorer

AdInsight

AdRestore

Autologon

Autoruns

BgInfo

CacheSet

ClockRes

Contig

Coreinfo

Ctrl2Cap

DebugView

Desktops

Disk2vhd

DiskExt

DiskMon

DiskView

Disk Usage

EFSDump

FindLinks

Handle

Hex2dec

Junction

LDMDump

ListDLLs

LiveKd

LoadOrder

LogonSessions

MoveFile

NTFSInfo

PageDefrag

PendMoves

PipeList

PortMon

ProcDump

Process Explorer

Process Monitor

PsExec

PsFile

PsGetSid

PsInfo

PsPing

PsKill

PsList

PsLoggedOn

PsLogList

PsPasswd

PsService

PsShutdown

PsSuspend

RAMMap

RegDelNull

Registry Usage

RegJump

RootkitRevealer

SDelete

ShareEnum

ShellRunas

Sigcheck

Streams

Strings

Sync

Sysmon

TCPView

VMMap

VolumeID

WhoIs

WinObj

ZoomIt

“Fie on that!” sez I: grab and download the whole set right away and play with it on your machine instead. You won’t be sorry.


September 12, 2014  9:46 AM

Interesting Experience with MS Malicious Software Removal Tool

Ed Tittel Ed Tittel Profile: Ed Tittel
Malicious code

Earlier this week, Update Tuesday occurred, bringing with it anywhere from one to two dozen updates (more for machines with MS Office installed, less for those without). As is my usual practice, I updated the half-dozen plus computers here in the house, and watched them go through the update process. This time around, the usual monthly installment of the Windows Malicious Software removal tool came up in the number three spot as the process chunked through its sequence of applying those updates. I couldn’t help but notice that while this element usually takes minutes to grind to completion on most PCs, it was taking an inordinately long time on one of my PCs (the production machine, wouldn’t you know it?) — about an hour, in fact, by the time it was finished.

14sep-mrt

This is pretty much standard text for the MRT, as it’s usually abbreviated, repeated like clockwork every month.

This caused me to do a little digging to learn more about the tool, and how it works. Along the way I came across a couple of useful resources I’d like to share:
1. The Microsoft Safety & Security Center has a page (and a download link for the standalone version) on the MRT entitled “Malicious Software Removal Tool
2. MS Support offers an informative page entitled “How to troubleshoot an error when you run the Microsoft Windows Malicious Software Removal Tool

Among other things, I learned that the program writes to a log file each time it runs, and that log file is named mrt.log, which resides in the
%systemroot%\debug directory (that environment variable translates into “C:\Windows” on most PCs, BTW). My thinking was that the program took such a long time to complete because it found something interesting, so I hoped that a gander at the log file would show me what, if anything, the program had found. Alas, it showed only a return code of 0 which, as all long-time Windows-heads know, means successful completion and thus also, no errors found (or fixed).

I did observe something else interesting, though: despite the documentation indicating that MRT runs only when its downloaded from the Windows Update center, my MRT log shows it running several times a day, every day, for only a few seconds at a time (typically, 2 or 3). It looks like MRT must be scheduled to run on a regular basis — how else to explain the recurring, multiple-times-a-day log entries? So, although I didn’t find any problems reported from running the MRT after the last updates, I did learn something interesting about the program and its behavior.


September 10, 2014  10:03 AM

New Intel Graphics Drivers Can Boost Performance

Ed Tittel Ed Tittel Profile: Ed Tittel
Display drivers, Windows 8.1

I ran across an interesting story on Neowin this morning. Entitled “New Intel drivers give up to 30% performance boost for Surface Pro 3,” it actually covers more than just the latest Microsoft flagship tablet. In fact, any PC with a newer graphics chipset (actually, anything Haswell or newer) that’s rated as an Intel HD 4400 or better, or HD 5000 or better, can benefit from these drivers. Thus, in fact, my Fujitsu Q704 tablet is one of numerous newer Intel-chip-equipped tablets, ultrabooks, and notebooks that is able to exploit the new driver’s abilities. For a complete list of the processors affected, check out this Intel list (i7 CPUs, other lists are available for i5, i3, and so forth through the ARK home). Very conveniently also, this driver was pushed out as a part of the September 9 “Update Tuesday” elements released just yesterday through Windows Update. Here’s what the details Window for that update looks like therein:

intel-graph-driv

It’s unusual for a driver update to confer double-digit performance gains, let alone 30%!

How much of a boost can these new drivers confer? According to the Neowin story, “The update is said to improve performance by up to 30% in some activities which is a solid increase for a simple driver update.” To my way of thinking this makes them unusually worth applying to those PCs that sport the requisite graphics circuitry. This means that admins whose users’ PCs qualify will probably want to fast-track this particular update. ‘Nuff said.


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