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December 28, 2017  11:43 AM

Forecasting the future of the unified communications industry

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
ai, Amazon, Avaya, Cisco, Collaboration, Digital transformation, Microsoft, Unified Communications

New trends are reshaping the unified communications industry as organizations embrace the cloud and employees push new methods of collaboration. These trends are influencing the direction of UC vendor portfolios and introducing new technology, such as AI, into the workplace: 1. Digital...

November 21, 2017  12:34 PM

Workplace by Facebook, Amazon Chime and Walmart — too big to ignore

Luke O'Neill Luke O'Neill Profile: Luke O'Neill
Amazon, Cisco, Collaboration, Facebook, Messaging, Microsoft, Slack, Social networking, Unified Communications, Video chat, Workplace

A little more than a year ago, Facebook crashed the unified communications party. The largest social network in the world launched Workplace by Facebook, a collaborative platform...


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