Unified Communications Nation:

VoIP


February 3, 2014  4:14 PM

Business pros want to text, too



Posted by: Gina Narcisi
Avaya, mobile devices, mobile uc, Unified Communications, unified communications and collaboration, user experience

Short message service (SMS) text messages have been unofficially part of the collaboration strategy for many enterprises for years. Now, new messaging...

February 19, 2013  6:19 PM

Microsoft Lync 2013 conference kicks off



Posted by: Tessa Parmenter
Lync, Microsoft, Microsoft Lync Online, UC deployment, Unified Communications, VoIP

Microsoft LyncIn honor of the Microsoft Lync...


February 1, 2013  3:55 PM

Fluke Networks Visual finds a ‘TruView’ of Voice over IP



Posted by: Tessa Parmenter
QoE, QoS, Quality of Experience, Unified Communications, user experience, VoIP

The success of unified communications (UC) hinges...


May 8, 2012  7:44 PM

Completing the mobile vision: Breaking the habit of the desk phone



Posted by: Gina Narcisi
Avaya, BYOD, Cisco, Extreme Networks, Huawei, mobile UC unified communications

As BYOD gains acceptance within the enterprise, the desk phone is becoming a dusty box sitting in a corner on a cubicle desk. Phone numbers could follow....


March 28, 2012  12:39 PM

Habitat for Humanity customer goes all next-gen with AvayaLive Connect



Posted by: KateGerwig
Avaya, cloud-based UC, hosted UC, Microsoft Lync Online, small business, unified communcations

It's important to remember it's not always about the large enterprise when it comes to moving to unified communications. Sometimes the small business needs UC most.


March 26, 2012  1:13 PM

Move over BYOD, here comes BYOA



Posted by: Gina Narcisi
Avaya, BlackBerry, BYOD, iphone, Microsoft, mobile uc, mobility management, Polycom, skype

ORLANDO -- The mobility trend is growing by leaps and bounds within the enterprise, with BYOD taking center stage over the past couple of years. But now, BYOD is evolving into bring-your-own-applications (BYOA), Michael F. Finneran, Principal, dBrn Associates, Inc. explained at Enterprise Connect...


March 22, 2012  3:36 PM

Managed UC services: small risk, big gains for some enterprises



Posted by: Gina Narcisi
Avaya, hosted UC, managed services

As communication and collaboration platforms and software become more advanced, enterprises are trying to find ways to keep up without having to spend a small fortune. Avaya has recently announced a new offering --Avaya Communications Outsourcing Solutions (COS)--aimed at managing...


January 20, 2011  1:16 PM

Is Skype good enough for business communications? Not for this user



Posted by: Jessica Scarpati
skype, Unified Communications, VoIP

I know some of you are big-time Skype fans, but when you have call quality issues when talking to Skype via Skype, there's a...


December 3, 2010  4:00 PM

Weekend UC comic relief: Track Santa with Avaya, play conference call bingo with LifeSize



Posted by: Jessica Scarpati
Avaya, LifeSize, Unified Communications

With the holiday season upon us, it seems that we're all either slaving away to get things done before the holiday or mentally checked out until New Year's. Either way, you probably could use this little UC-themed 

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September 30, 2010  11:25 AM

Cisco says its voice products work on any network: Do you agree?



Posted by: Jessica Scarpati
Cisco, IP Telephony, Networking, videophone, voice, VoIP

Interoperability = nirvana in eyes of UC pros. But when we talk about interoperability, we usually refer to it in terms of how well (or poorly) different communications systems work with each other. What about the...


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