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September 18, 2009  8:47 PM

Nortel Auction: Siemens was edged out by a $15 million nose



Posted by: Shamus McGillicuddy
Avaya, bankruptcy, Nortel, Siemens Enterprise Networks, Unified Communications

Toronto's The Globe and Mail newspaper reported today that Siemens Enterprise Communications fell just $15 million short of beating out Avaya for Nortel's enteprise...

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August 27, 2009  5:21 PM

All the right moves with unified communications



Posted by: Shamus McGillicuddy
Avaya, IP PBX, presence, Success with Unified Communications, technology needs assessment, Unified Communications, unified messaging

What is unified communications? Never mind, don't answer that. Sometimes when I"m talking to vendors, I sense that unified communications is whatever they can convince you to buy. "Here, install our IP PBX and you'll be on the cutting edge of unified communications?" Oh really? How about a...


August 3, 2009  5:33 PM

Mutual dislike of Microsoft won’t salvage Google and Apple’s broken BFF bromance



Posted by: Shamus McGillicuddy
Apple, Google, Google Voice, iphone, Microsoft, Mobile, Unified Communications, unified messaging

The days of Google and Apple having a cuddly relationship appear to be ending, and unified communications has played a small part in the break-up. Google CEO Eric Schmidt resigned from...

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June 25, 2009  4:25 PM

Nortel enterprise business set to go to Avaya for $500 million?



Posted by: Shamus McGillicuddy
Avaya, bankruptcy, Nortel, Unified Communications

According to the Canadian newspaper The Globe and Mail, Nortel is close to selling its enterprise unit for $500 million. The paper says Avaya is the leading bidder, but Siemens-Enterasys could...


June 22, 2009  3:32 PM

Nortel auction: Avaya or Siemens-Enterasys will bid for UC business



Posted by: Shamus McGillicuddy
Avaya, bankruptcy, Nortel, Siemens, Siemens Enterprise Networks, Unified Communications

Nortel is breaking apart. The former crown jewel of Canada's high-tech industry revealed today that it will sell off its CDMA and LTE wireless telecom infrastructure division to Nokia Siemens Networks (NSN) for $650 million....


June 11, 2009  8:15 PM

VoIP toll fraud on the rise



Posted by: Shamus McGillicuddy
Sipera Systems, UC Security, Unified Communications, VoIP, VoIP security

Sipera Systems, a unified communications security specialist, says it has seen a


April 2, 2009  7:31 PM

VoiceCon 2009: Building success through innovation



Posted by: Leigha
Avaya, Cisco, IBM, innovation, Microsoft, Unified Communications, VoiceCon 2009

The impact of today’s global economic crisis has wrenched companies into shaping new business models merely to survive, much less thrive. But top-tier UC vendors at the recent spring VoiceCon 2009 show in Orlando are interpreting the recession (or...


April 1, 2009  2:39 PM

VoiceCon Microsoft keynote: Gurdeep Singh Pall throws desk phone in the trash



Posted by: Shamus McGillicuddy
Microsoft, Office Communications Server, Unified Communications, voicecon

Microsoft corporate vice president for unified communications Gurdeep Singh Pall essentially threw the contemporary desk phone in the proverbial trashcan today during his VoiceCon keynote, arguing that software-based communications is the way of the future. Pall compared the desk phone to the...


April 1, 2009  2:24 PM

VoiceCon keynote: Kraft Foods UC vision includes Avaya and the iPhone



Posted by: Shamus McGillicuddy
Avaya, iphone, Unified Communications, voicecon, wireless LAN

Kraft Foods sounds like a fun place to work. During his keynote, Tom Behnke, manager of network services, global architecture and strategy for Kraft, gave VoiceCon attendees a glimpse of the future for information workers at his company. He offered details of a unified communications pilot program...


March 23, 2009  3:37 PM

Who should drive unified communications investment in contact centers?



Posted by: Shamus McGillicuddy
Aspect, contact center, Unified Communications

Aspect, a vendor of contact center software, published a survey of 300 European organizations about their attitudes toward unified communications. It has some of the usual banal findings (85% of...


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