Unified Communications Nation:

Unified Communications


February 1, 2013  3:55 PM

Fluke Networks Visual finds a ‘TruView’ of Voice over IP



Posted by: Tessa Parmenter
QoE, QoS, Quality of Experience, Unified Communications, user experience, VoIP

The success of unified communications (UC) hinges...

January 23, 2013  11:41 AM

The life of the webcam is up to the enterprise



Posted by: Tessa Parmenter
Google Voice, skype, Unified Communications, video, video conferencing, video conferencing market consolidation, videoconferencing

Until built-in webcameras become higher quality or enterprises decide they care less about high video resolution, the life of the


December 11, 2012  11:58 AM

SayWhat? Know what the call is about before it’s received



Posted by: Tessa Parmenter
Mobile, mobile devices, mobile uc, mobile UC unified communications, smartphones, Unified Communications, unified communications and collaboration

SayWhat -- a 5-employee start-up -- released a product today that actually makes our smartphones smarter. How you ask? By giving phone call recipients the ability to know what a call is about before the phone is answered. It also gives callers the ability to see presence on a phone and...


December 3, 2012  10:21 AM

Boston Celtics vs. Brooklyn Nets, or cloud-based vs. premise phone systems?



Posted by: Gina Narcisi
Unified Communications

It was a rivalry of ShoreTel's premise-based and cloud- based offerings last Wednesday at the TD Garden in Boston...sort of. [caption id="attachment_702" align="alignleft" width="300"]


November 28, 2012  9:54 AM

Don’t hog the network: Monitoring UC for a smooth user experience



Posted by: Gina Narcisi
Lync, network managment, Unified Communications

Upgrading to unified communications is similar to making the switch from a standard cell phone that just makes calls and sends texts  (the horror), to a smartphone with all the bells and whistles -- like an app-filled iPhone or Android. Once you have access to important capabilities all in one...


November 26, 2012  11:13 AM

2012 UC Magic Quadrant takeaways



Posted by: Tessa Parmenter
BYOD, cloud-based UC, collaboration tools, consumerization of IT, Gartner, hosted UC, Unified Communications

Unified communications trends

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November 16, 2012  3:02 PM

Avaya and Genband setting crosshairs on carrier class enterprise customers



Posted by: Gina Narcisi
Unified Communications

Users want and expect interoperability and reliability from their UC and collaboration tools. As enterprises learn to pick and choose the right...


August 24, 2012  4:20 PM

Finding the right unified collaboration solutions for your organization



Posted by: Tessa Parmenter
collaboration tools, UC deployment, UC deployment strategies, UC platform, UC vendors, Unifed communications market, Unified Communications, unified communications and collaboration

"Collaboration" is when mutiple components work with one another. In turn, a unified collaboration solution can involve many moving parts. This can make choosing a solution overwhleming...


April 9, 2012  8:38 AM

Microsoft Lync saves Sprint millions…literally



Posted by: Gina Narcisi
collaboration tools, Enterprise Connect, Lync, Microsoft, Unified Communications, unified communications and collaboration

As many sessions held during Enterprise Connect 2012 pointed out, user adoption of enterprise-grade UC tools has been a point of...


July 25, 2011  11:32 AM

Consumerization of IT reviving aim of UC



Posted by: Leigha
BYOD, consumerization of IT, UC deployment strategies, Unified Communications

The hype around unified communications (UC) has been percolating for years, yet by and large there's been a disconnect (pun intended) among enterprises to develop and execute forward-thinking, comprehensive UC strategies. Ready or not, the


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