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November 24, 2014  9:21 AM

Mitel backs off its ShoreTel domination plans, but should customers still be worried?

Gina Narcisi Gina Narcisi Profile: Gina Narcisi
Mitel, ShoreTel, UCaaS, Unified Communications

Mitel has officially shelved its plans for a ShoreTel takeover. Mitel pulled its third acquisition proposal -- several days prior to the Nov. 20 deadline -- due to " the repeated refusal of ShoreTel's Board of Directors to engage in discussions of any kind regarding a potential transaction,"...

August 13, 2014  6:26 PM

When the PSTN leaves, will your phone number stay?

Tessa Parmenter Tessa Parmenter Profile: Tessa Parmenter
IP telephony, PSTN, telecom service providers, Unified Communications

telephone numbers As the public switched telephone network (


July 22, 2014  10:37 AM

Video content management wrangles streaming video in the workplace

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
Magic Quadrant, Unified Communications

Employees are streaming more video at work and it's not just cat videos on YouTube. Enterprise video content management is the latest service to emerge in the UC market as interest in


May 27, 2014  4:22 PM

HBO’s Silicon Valley demos five UC pain points in three minutes

Tessa Parmenter Tessa Parmenter Profile: Tessa Parmenter
Connection Issues, Telepresence, Unified Communications, Video conferencing

Of the growing number of shows starring geeks (Big Bang Theory, The IT Crowd, Halt and Catch Fire) none epitomize the...


March 13, 2013  9:23 PM

A call to rename the unified communications market

Tessa Parmenter Tessa Parmenter Profile: Tessa Parmenter
Unified Communications

COMMfusion President Blair Pleasant gave CoLab 2013 attendees a pop quiz:

Unified communications is _____. a. An oxymoron b. A new viral dance craze c. A great name for a band d. A way for companies to improve business...


March 27, 2012  8:55 AM

UC federation should actually unify — When will that happen?

Gina Narcisi Gina Narcisi Profile: Gina Narcisi
Unified Communications

ORLANDO -- Whether it's the BYOD trend, or the idea of UC federation, one theme keeps jumping out at me as I sit in sessions at Enterprise Connect in Orlando this week -- the increasing focus on the user...


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