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Unified Communications

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July 2, 2015  11:13 AM

The three UC issues to address before you deploy

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
Big Data, cloud, service provider, Unified Communications

Before making the move to unified communications (UC), every organization must prioritize three issues: scalability, application integration and security. Failure to address these issues can have far-reaching implications for organizations when they enter a growth cycle or encounter a security...

April 28, 2015  10:42 AM

YouTube influences video content management in the enterprise

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
Unified Communications, Video, YouTube

Enterprises looking to deploy a video content management system should take a page out of YouTube's book. While video content management allows organizations to store...


April 16, 2015  9:50 AM

Mobility sparks ‘wonderful disruption’ in our lives, work

Luke O'Neill Luke O'Neill Profile: Luke O'Neill
Enterprise mobility, Mobile, Mobile devices, Mobility, Unified Communications

The power and proliferation of mobile devices are not new concepts. But stepping back and evaluating the mobility market and its staggering numbers – and what it all means for unified communications – can be eye-opening. Mobility and its influence on the UC market was a focal point of...


February 12, 2015  5:43 PM

New Plantronics devices address UC noise

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
Collaboration, Headsets, Mobility, Unified Communications

While on a phone or video call, it’s pretty common to pick up some background noise -- whether it’s dogs barking, car horns blaring or a co-worker’s goofy ringtone. As offices become more open and workers become increasingly mobile,

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November 24, 2014  9:21 AM

Mitel backs off its ShoreTel domination plans, but should customers still be worried?

Gina Narcisi Gina Narcisi Profile: Gina Narcisi
Mitel, ShoreTel, UCaaS, Unified Communications

Mitel has officially shelved its plans for a ShoreTel takeover. Mitel pulled its third acquisition proposal -- several days prior to the Nov. 20 deadline -- due to " the repeated refusal of ShoreTel's Board of Directors to engage in discussions of any kind regarding a potential transaction,"...


August 13, 2014  6:26 PM

When the PSTN leaves, will your phone number stay?

Tessa Parmenter Tessa Parmenter Profile: Tessa Parmenter
IP telephony, PSTN, telecom service providers, Unified Communications

telephone numbers As the public switched telephone network (

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July 22, 2014  10:37 AM

Video content management wrangles streaming video in the workplace

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
Magic Quadrant, Unified Communications

Employees are streaming more video at work and it's not just cat videos on YouTube. Enterprise video content management is the latest service to emerge in the UC market as interest in

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May 27, 2014  4:22 PM

HBO’s Silicon Valley demos five UC pain points in three minutes

Tessa Parmenter Tessa Parmenter Profile: Tessa Parmenter
Connection Issues, Telepresence, Unified Communications, Video conferencing

Of the growing number of shows starring geeks (Big Bang Theory, The IT Crowd, Halt and Catch Fire) none epitomize the...


March 13, 2013  9:23 PM

A call to rename the unified communications market

Tessa Parmenter Tessa Parmenter Profile: Tessa Parmenter
Unified Communications

COMMfusion President Blair Pleasant gave CoLab 2013 attendees a pop quiz:

Unified communications is _____. a. An oxymoron b. A new viral dance craze c. A great name for a band d. A way for companies to improve business...


March 27, 2012  8:55 AM

UC federation should actually unify — When will that happen?

Gina Narcisi Gina Narcisi Profile: Gina Narcisi
Unified Communications

ORLANDO -- Whether it's the BYOD trend, or the idea of UC federation, one theme keeps jumping out at me as I sit in sessions at Enterprise Connect in Orlando this week -- the increasing focus on the user...


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