Unified Communications Nation:

UCC

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July 7, 2017  10:35 AM

UCC investments propel digital transformation initiatives

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
Collaboration, Digital transformation, Performance management, return on investment, ROI, UCC, Unified Communications

Many organizations are implementing digital transformation initiatives to boost productivity, cut costs and increase revenue. But how do organizations ensure the success of their digital transformation initiatives? The answer may lie in

October 25, 2016  8:04 AM

The five organizational stages of adopting UCC technology

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
Collaboration, UCC, Unified Communications

End users are embracing collaboration in new ways as they use multiple devices to complete their tasks, but they expect communication to flow seamlessly through all their devices as they work. These employee expectations reinforce the need for organizations to deploy unified communications and...


July 5, 2016  8:14 AM

Prioritize UCC tools to support a virtual workforce

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
Collaboration, UC, UCC, Unified Communications

When planning a rollout of new unified communications and collaboration tools, organizations must view their entire workforce as virtual even if it may not necessarily be the case. More than half of knowledge workers...


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