April 27, 2009 5:34 PM
Posted by: Leigha
cloud computing,
SaaSWe’ve all heard the terms “cloud computing” and “SaaS,” and not unlike the term “unified communications,” there is considerable disparity as to what...
April 16, 2009 7:17 PM
Posted by: Shamus McGillicuddy
Cisco,
IP Telephony,
MitelCisco Systems and Bell Canada thought they had won the bidding for a municipal IP telephony contract with Ottawa worth between $4 million and $7 million. But as I mentioned in a story today about a
April 10, 2009 10:44 PM
Posted by: Shamus McGillicuddy
network managment,
Psytechnics,
QoE,
Quality of Experience,
video,
voice,
voicecon,
VoiceCon 2009Psytechnics, a company that was spun out of British Telecom, has a cool product called Experience Manager. The product is one of the few I know of that can measure both QoS (quality of service) and QoE (quality of experience) for voice and video applications on the IP network. Many network...
April 10, 2009 10:42 PM
Posted by: Shamus McGillicuddy
Polycom,
videoconferencing,
videophone,
voicecon,
VoiceCon 2009I shot this video at VoiceCon Orlando last week. Tim Yankey, director of product marketing for Polycom, is doing a demo of the VWX 1500, which the vendor describes as a "business media phone." At a list price of $1099, this phone is meant to sit on the desks of high level executives. It has high...
April 7, 2009 5:54 PM
Posted by: Shamus McGillicuddy
bankruptcy,
Nortel,
voiceconLast week I wrote a story about a special VoiceCon session for Nortel customers, entitled "I'm a Nortel Customer. What do I do now?" It was one of the more widely read articles I've...
April 2, 2009 7:31 PM
Posted by: Leigha
Avaya,
Cisco,
IBM,
innovation,
Microsoft,
Unified Communications,
VoiceCon 2009The impact of today’s global economic crisis has wrenched companies into shaping new business models merely to survive, much less thrive. But top-tier UC vendors at the recent spring VoiceCon 2009 show in Orlando are interpreting the recession (or...
April 1, 2009 2:39 PM
Posted by: Shamus McGillicuddy
Microsoft,
Office Communications Server,
Unified Communications,
voiceconMicrosoft corporate vice president for unified communications Gurdeep Singh Pall essentially threw the contemporary desk phone in the proverbial trashcan today during his VoiceCon keynote, arguing that software-based communications is the way of the future.
Pall compared the desk phone to the...
April 1, 2009 2:24 PM
Posted by: Shamus McGillicuddy
Avaya,
iphone,
Unified Communications,
voicecon,
wireless LANKraft Foods sounds like a fun place to work. During his keynote, Tom Behnke, manager of network services, global architecture and strategy for Kraft, gave VoiceCon attendees a glimpse of the future for information workers at his company. He offered details of a unified communications pilot program...
