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August 21, 2012  11:25 AM

From Outsourced, to Offshore … and Back Again.



Posted by: Matt Heusser
call center, career, contractors, hiring, jobs, outsourcing, reorganization, staffing, technology, temp, training, unemployment

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June 25, 2012  10:17 PM

… and the Checks for Free (Part II)



Posted by: Matt Heusser
IT, jimmybuffett, part-time, spiceworks, training

Yes, that is a man in a pepper costume. No, I don't really know quite what is it about, except that is the mascot for

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June 20, 2012  1:27 PM

… and the Checks for Free



Posted by: Matt Heusser
call tracking, Helpdesk, independence, IT, Service Desk, training

They have orange T-shirts, men in pepper costumes, and, yes, a big yellow dinosaur. No, it's not a children's TV special --

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