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	<title>Unchartered Waters &#187; Apotheker</title>
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	<link>http://itknowledgeexchange.techtarget.com/unchartered-waters</link>
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		<title>HP and SAP and eBay &#8211; oh My!</title>
		<link>http://itknowledgeexchange.techtarget.com/unchartered-waters/hp-and-sap-and-ebay-oh-my/</link>
		<comments>http://itknowledgeexchange.techtarget.com/unchartered-waters/hp-and-sap-and-ebay-oh-my/#comments</comments>
		<pubDate>Tue, 27 Sep 2011 02:56:06 +0000</pubDate>
		<dc:creator>Matt Heusser</dc:creator>
				<category><![CDATA[Apotheker]]></category>
		<category><![CDATA[CEO]]></category>
		<category><![CDATA[eBay]]></category>
		<category><![CDATA[HP]]></category>

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		<description><![CDATA[I&#8217;ve been tracking the progress of HP, the company formerly known as Hewlett-Packard, trying to deconstruct and demystify some of it&#8217;s strategic moves. And, I have to admit, this one threw me for a loop. Four days ago, Hewlett-Packard fired it&#8217;s CEO, Leo Apotheker, after just ten months on the job, and announced they were [...]]]></description>
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<div class="topsy_widget_data topsy_theme_blue" style="float: right;margin-left: 0.75em;"><script type="text/javascript" src="http://button.topsy.com/widget/retweet-big?url=http://itknowledgeexchange.techtarget.com/unchartered-waters/hp-and-sap-and-ebay-oh-my/&amp;title=HP+and+SAP+and+eBay+-+oh+My%21&amp;theme=blue&amp;order=count,badge,retweet&amp;txt_tweet=tweet&amp;txt_retweet=retweet"></script></div><p>I&#8217;ve been <a title="tracking the progress" href="http://itknowledgeexchange.techtarget.com/unchartered-waters/deconstructing-hp-part-i/" target="_blank">tracking the progress</a> of HP, the company formerly known as Hewlett-Packard, trying to <a title="deconstrusct" href="http://itknowledgeexchange.techtarget.com/unchartered-waters/deconstructing-hp-part-ii/" target="_blank">deconstruct</a> and <a title="demystify" href="http://itknowledgeexchange.techtarget.com/unchartered-waters/deconstructing-hp-part-ii/" target="_blank">demystify</a> some of it&#8217;s strategic moves.</p>
<p>And, I have to admit, this one threw me for a loop.</p>
<p>Four days ago, Hewlett-Packard fired it&#8217;s CEO, Leo Apotheker, after just ten months on the job, and announced they were hiring Meg Whitman as his replacement.</p>
<p>And then it gets weird.</p>
<p><span id="more-83"></span><strong>How did we get there?</strong></p>
<p>In previous articles, I&#8217;ve talked about HP&#8217;s strategy &#8212; or, at least, one strategy that would lead to the decisions they are making.  This includes the strategy, or apparent, strategy, to dump the personal computer.</p>
<p>Why dump the PC?  Because over time, technologie tend to standardize.  When standards start to sink in, we say the industry is <em>maturing &#8211; </em>which tends to lead to less profit for each individual sale.  Because the profit is less per unit, a few large companies tend to emerge; smaller companies are either purchased or simply go out of business because the margins are too slim.   Consider Michael Porter&#8217;s famous Industry Maturity Model:</p>
<div id="attachment_82" class="wp-caption alignleft" style="width: 337px"><a href="http://cdn.ttgtmedia.com/ITKE/uploads/blogs.dir/209/files/2011/09/product-life-cycle-stages-plc.jpg"><img class="size-medium wp-image-82  " src="http://cdn.ttgtmedia.com/ITKE/uploads/blogs.dir/209/files/2011/09/product-life-cycle-stages-plc.jpg" alt="The Product Life Cycle" width="327" height="266" /></a><p class="wp-caption-text">The Product Life Cycle</p></div>
<p>Now there&#8217;s no promise that things will always go forward this way, but think about the buggy whip, the automobile form 1920-1950, big box retail and paper products have all gone through a process of growth, maturity, and decline.</p>
<p>Don&#8217;t think so?</p>
<p>A major sub-plot of the network television show <a title="The Office" href="http://www.nbc.com/the-office/" target="_blank">The Office</a> is based on the idea the decline in the traditional, intermediated paper industry.</p>
<p>Now technologies don&#8217;t just &#8220;go away&#8221;; they are <em>replaced</em>.  The horse-drawn carriage was replaced by the automobile; CompUSA, Borders, and Circuit City were replaced by web-based retail.</p>
<p>Because people willing to pay a premium are only willing to pay it for the &#8220;new hotness&#8221;, the personal computer was replaced by the laptop &#8212; and the laptop by new devices.</p>
<p>Yes, new devices.  The tablet, the smart phone, the iPod touch.  People will pay extra for these devices, and if HP could get into the industry, they could make a fair bit of money.</p>
<p>&#8230; except, as we know, they couldn&#8217;t, and CEO Leo Apotheker pulled them out of the tablet race, rather then throw more money at a losing product.  In the same vein, he made an effort to sell HP&#8217;s PC unit while purchasing software companies.</p>
<p>If you think the new growth will be in software companies, this actually makes sense.</p>
<p>Then the <a title="board fired him" href="http://www.cio.com.au/article/401758/hp_board_ousts_apotheker_whitman_ceo/" target="_blank">board fired him</a>.</p>
<p>That much, I get.  Apotheker was the former CEO of SAP &#8212; he&#8217;s a software guy.  His moves tended to change the foundational DNA of HP, to make it more like a software company.  Skittish, pushed from it&#8217;s core competencies, paying too much for one type of company while selling others for too little, the HP board made a tough choice.</p>
<p>Like I said, I get it.</p>
<p>The thing is who they replaced Apotheker with <a title="Meg Whitman" href="http://en.wikipedia.org/wiki/Meg_Whitman" target="_blank">Meg Whitman</a>, former CEO of eBay.</p>
<p>Certainly, Whitman did some impressive things with eBay.  She grew the company from $100 million in revenue to over eight billion in 2008.</p>
<p>The thing is Whitman&#8217;s experience &#8211; from eBay, Disney, Stride Rite, and FTD, Whitman&#8217;s entire work experience is in consumer-marketed products.</p>
<p>So the HP board fired a business software &#8216;outsider&#8217;, who didn&#8217;t get HP&#8217;s culture and tried to turn it into a software company &#8230; and hired a<em> personal </em>software &#8216;outsider.&#8217;</p>
<p>What is <em>going on</em> here?</p>
<p>At this point, I see Meg Whitman bringing a few things to the table:</p>
<p>(1) She is a rock star CEO.  While that might not help HP, say, sell products people actually want, it might help HP sell a bit of stock on Wall Street.  More importantly,</p>
<p>(2) Whitman&#8217;s background is in personal (&#8220;consumer&#8221;) technology, and American IT is becoming <a title="increasingly commericalized" href="http://www.readwriteweb.com/enterprise/2011/03/consumerization-of-it-95-of-in.php" target="_blank">increasingly commercialized</a>.</p>
<p>At some point, white-collar workers stopped expecting the company to provide them a good cell phone, and went out and bought their own blackberry or iPhone.  Likewise, they are buying their own iPads right now, creating a little business/producitivity/personal-product niche &#8212; small products purchased by individuals for use at home and work.</p>
<p>Apple has that market about sewn up, and there is a chance that some of Whitman&#8217;s experience could be helpful in it&#8217;s pursuit.</p>
<p>Notice I said a chance.  I honestly am not sure what HP&#8217;s board is on about.  At this point, history will tell.</p>
<p>In the mean time, we folks in IT have to figure out not only what brand of PC&#8217;s to buy, but how to deal with the executive that wants to check his work email on his personal computer over an unencrypted wireless network from Panera Bread Company.</p>
<p>Keep it tuned here.</p>
<p>Oh boy, do we have things to talk about.</p>

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