After three years as an independent (and fifteen more with a day job), I’ve noticed a few trends. Among them: I’d say that a minority of the people actively looking are demonstrably capable of the work. It’s not that there is a ‘shortage’; it is that many good people are not actively looking.
Imagine this scenario: Hiring managers want above average people, HR pegs salaries to market averages, while 3rd parties, who claim to offer a service are actually arbitraging the market, trying to buy labor cheap and sell expensive. Temp agencies, contract houses, companies that do to temp-to-hire and outsourcers are all trying to profit from the billable workers. At the same time, the companies are under intense pressure to get good people who can “hit the ground running” and are available “right now.” Say the steps above are the recipe for a cake. When you try to bake it, what do you expect will happen?
Over the weekend there was a very public iCloud breach that led to personal materials from several celebrity women being leaked and then published onto public sites. The bug appears to have been weakness in Apple’s Find My Phone feature. The security problem allowed access to a persons private iCloud with a brute force attack using a library called iBrute. Apple may have fixed this issue; if that is true the leak should be done.
A few months ago I was talking to an executive from a consulting company I respect. We were talking about doing business together. The executive pointed out that his company was known for across-the-board development, from concept to production, but they also wants to start more specialized practices, like security, big data, cloud operations, and project rescue.
Later in the summer, I read the same ideas as part of IBM’s new strategy in Cringley’s book, The Decline and Fall of IBM. It made me wonder – why does everyone want to get out of writing code?
It could be that IBM is taking a page from its own play book, exiting markets that are no longer profitable, just like it did with mainframes, PC’s, and laptops.
What does that mean for the rest of us?
ISO 29119 is a 5 part standard for software testing process and practice that was published in 2013. Standards are commonly used in other professions such as law and medicine to protect the consumers of these services. Medicine and law have existed for quite a while now and have had time to mature to the point where they have mostly accepted bodies of knowledge. Software is a very young profession, and software testing younger still and very much in flux.
Ben Simo, former president of the Association for Software Testing did a keynote this past week at CAST2014 on his experiences with Healthcare.gov. The keynote was about an hour of Ben describing very real problems he experienced while trying to seek an insurance plan for his grand daughter. To be honest, what he experienced was horrifying. The problems Ben experienced ranged from not being able to create an account to significant security issues. You can find descriptions that experience here and here on Bens personal blog.
It is important to note that Ben was not ‘hacking’ the site in any regard. He had an authentic healthcare need, and actively sought to communicate the issues he found to the proper people. He was able to isolate and describe these problems because of the years he spent developing developing skills as a software tester.
Here is an interview with Ben about some of his work.
One interesting question came up during the talk:
Was the massive initial struggle with healthcare.gov caused by bad software testing?
I’m not so sure.
A lot of the pressing issues with the website have been resolved now and people have been successfully using it to sign up for insurance. There are some clear lessons we can take away from this that are representative of how most software projects work.
Anyone can write a “hatchet job” article attacking a tech company — for awhile there, the daily Yahoo bad news was a running joke. Robert X. Cringely’s newest ebook, “The Decline and Fall of IBM” is something entirely different.
Cringely didn’t do it for the money; “Decline and Fall” is an ebook priced at $3.99. At the time he published it, he had a different, hardcover book contract with a publisher requiring their work be the next book Cringley would publish. With a heavy heart, Cringely returned the advance, worth hundreds of thousands of dollars, and put the IBM book into the world.
This book is a labor of love.
“Decline and Fall” is the work of a real journalist, investigating what had happened to a company he had once admired. A story of a love lost, the plot is all too familiar, full of outsourcing, layoffs, and incompetence. Sadly, it is familiar for a reason. The root of problem is a poison that is all too common in American business, and may be infecting your company as well. Continued »
A typical job advertisement in the tech space looks something like this:
Sure, this example is pretty campy, but it isn’t too far off from what you will see on the more ‘techy’ job boards.
But the most powerful new idea I had might just have been a five minute lightning talk on the SCARE Method. Continued »
It was a long week in Orlando, Florida. I attended sesssions on self-organzing teams, on no-estimates, on Acceptance Test Driven Development, had the privilege to sit in on a planning session on value stream mapping, and watched a wonderful keynote by Diana Larsen called Best Job Ever.
But the greatest things I learned from Agile2014 – the things that mattered – did not shout out their name as the title of a conference. Instead, it was reflecting on a brief moment, something that during my own sessions, that I learned about emotional reactions along with the difference between “agile” and “value.”
Let’s talk about it. Continued »
In software, and the IT world in general, most of the folks producing the sellable product are in a area of the company often referred to as a cost center. A cost center is any part of the business that, at least at a superficial level, has a negative impact on company profit. Cost centers for software companies are groups like development, testing or quality assurance, customer support, and product management. Pretty much anything that isn’t sales. In most non-software companies, the IT department is considered a cost center. They have high costs but don’t actually create revenue.