The damaging effects of multitasking in Software are no huge surprise; they’ve been covered by gurus like Joel Spolsky and Jeff Atwood. Atwood references the multitasking research of Gerald Weinberg, the consultant’s consultant. One common ‘fix’ to eliminate multitasking is to reduce Work In Progress, something we talk about at my company in presentations, in our courses, and yes, right here at Uncharted Waters.
So when I see a tweet like the one below, you can image it causes a strong reaction.
After a fair bit of back and forth with James, I have a bit of the context and I can at least agree that minimizing WIP can limit creativity for certain kinds of work, and could be toxic to certain kinds of creativity.
Let’s talk about what those might be, starting with my own work.
Most of our readers know about the Surfacebook, Microsoft’s latest attempt to capture new territory. As desktop operating system sales slump, they need something to continue to grow, which we discussed last time.
Today I’d like to talk about two more, perhaps less-known approaches: Microsoft’s investments in Office onsite as a service, and it’s nascent offerings of personal portable devices, sometimes referred to as the Internet of Things, or iOt.
This idea has been spinning around my brain the past week. This owes to the idea that we as a species are developing “extended cognition”, as in a part of our brain effort is now residing outside of ourselves. I owe this whole line of thought to Noah Sussman, who made an interesting challenge via Twitter that I cannot stop thinking about:
Two years ago, I could have said “sure, I can do that”. Back then, I had a feature phone, little in the way of frills. My phone was just a phone. Today? I have succumbed to the wiles of the smart phone app world, and truth be told, it has done some amazing things to reshape the way that I interact with the world around me. It has also been a major force for behavior change in me that I had never anticipated it could be. To this idea of extended cognition, I want to suggest that we can outsource other processes our brain controls, specifically motivation and willpower.
Between operating systems, office tools, and developer tools, Microsoft had a near-monopoly – 97% of computing devices at their peak in 2000. The world moved on from Windows, though, to tablets, MP3 players, phones, watches, and now the internet of things.
It wasn’t for lack of trying. In the 21st century, Microsoft continued the strategy that won them the 20th — work with partners to popularize a great idea. Those older ideas includes an operating system, word processor, and windowed operating systems, while the delivery partners were IBM and every clone-maker ever.
The 21st century hasn’t gone as well as the 20th. The Zune, the various PC Phones, and the Surface never rose to dominance. It wasn’t for lack of trying; Microsoft was too early into the tablet market (twice!) while a least one feature of the Surface, the cover-slash-keyboard, was considered an “innovation” when Apple added it to the iPad three years later.
But the race is over, Microsoft lost. Microsoft’s Surface has a 1% market share; the Windows phone hangs around 2.6%. The few friends I have who have windows devices tend to spend at least four hours a day in Visual Studio – that is, they are Microsoft Programmers. The few who actually talk about those devices, as if that is a normal thing, are all Microsoft MVPs — the award Microsoft gives for long-time supporters.
For the first time in history they face a reality that is not exponential growth, nor compelling reasons to upgrade. There is a computer on every desktop, and WindowsXP seems to be just fine, thank you.
Let’s look at another story of expansion gone to bust.
I do a lot of writing and have gotten to the point where I am passable, not terrible, but not outstanding. I enjoy writing, it gives time to be quiet and deliberate and think about a topic till the moment I’m ready to say something. Public speaking on the other hand, I am a complete novice at that. I have done 3 major conferences and a local meetup here and there.
One of those I completely bombed. It’s ok, I’m glad that is out of the way now. The other two were not bad. At this point, I know how to prepare for a talk and how to put together a slide deck that doesn’t suck. Preparation helps, but a talk isn’t preparation, it is a performance.
My aspirations aren’t in talking at conferences all over the world, but I do want to get more comfortable, and just plain better. Feedback is the next step, the next thing that will help me to do a better talk and performance on the next time around.
It was the best of trips, it was the worst of trips. Well, maybe not the worst, but it certainly could have gone better.
Last week I went to Boston (Framingham to be exact) to speak about domain expertise and hiring at STPCon. And, just last night, I got back home from a quarterly board meeting for a professional organization I sit on the board of.
These trips were drastically different, mostly due to the time I put into planning, preparation, and organization. Planning a business trip seems pretty simple at a high level. Book the flight, book the hotel, done. But there is a lot of minutia and nuance buried in there that can make the trip a pain. I want to share a few lessons and comparisons from these two trips and maybe you can avoid some of the mistakes I made.
Scrum is one of the most popular tools among companies claiming some sort of agileness. Every company I have worked for, or with, in the past decade has had an official daily scrum or at least some sort of daily status meeting that had very clear ties to the scrum format.
Despite the near complete saturation within software companies, most people have problems with the format. The meetings become a benign, no value add, aspect of daily life. Or, they create information overload when the team gets blasted by its own problems on a daily basis.
Is Scrum just a narrow tool that isn’t useful for most teams, or are most teams just plain bad at making use of it?
My colleagues, Matt Heusser and Markus Gärtner have been busy working together to publish a new book called Save Our Scrum.
Let’s see what they have to say.
Companies have a hard time putting out software, and an even harder time doing it on time. There are lots of different things that can go wrong from veering way off course from what the customer wants to never ending problems in implementations to having no clue how far you are from the beginning or how close to the end.
For the past 20 years or so whenever people are having these problems, a new process framework has been the answer. There is XP which puts 2 programmers working on one problem, lean tries to remove all the cruft so that all you are left with is value, and then there is scrum.
Scrum is often one of the first things people try when they want to shake up their development process and hopefully fix a lingering problem or two at the same time.
Why Scrum though? What is the value in this practice?
Many years ago, I had an opportunity to get certified in a number of areas at a company I was working at. This was actively encouraged for a simple reason. The software company that was licensing products for our use and deployment gave us a price break if we had x number of people on our staff certified in particular areas. While the certifications had a specific means to an end, at the end of the day, it wasn’t so much the certification that lead to anything different about the work we did or the responsibilities we were given. A demonstrated commitment to understanding and using the skills we had acquired had more to do with being trusted with taking on greater roles and responsibilities than the certification ever did.
Email has been around for a long time, and is starting to fade from popularity, but it is hard to underestimate how much it changed how professional communication happens. We went from expensive long-distance phone calls that had to be carefully scheduled and timed, to electronic letters that can go around the globe in an instant.
Now, email is the exact opposite of cool. It still gets used pretty often, but instead of pulling up Outlook every time we want to talk to a coworker, it is for things like long form memos from the CEO that end up dissected in a news article a few days later. Stuff that needs to live for a while gets jammed into a wiki where everyone can see it and edit when needed.
Email has traded places with messaging services. It has been a gradual change for sure, different IM clients have been used, especially in tech forward companies, since the mid 90’s. Now, IM is the gold standard for office communication.
Lets take a look at why that is good and bad.