April 21, 2011 2:09 PM
Posted by: Linda Tucci
Social media,
Wal-MartWhen I read the news that Wal-Mart is buying a small software company specializing in social networking, thoughts swirled. How they swirled! Kosmix upsets the Wal-Mart cosmos. All that stuff about
March 9, 2011 9:32 PM
Posted by: Linda Tucci
CIO,
social analytics,
Social mediaBusinesses so know they need to track what customers are saying about them on social media and networking sites. Tracking customer sentiment online can contain, if not...
December 15, 2010 8:08 PM
Posted by: Linda Tucci
CIO,
Social mediaBest Buy uses social media like a pro, or as professionally as a business can, given the newness of the communication mode. The company's Twelpforce service enlists the...
November 30, 2010 10:26 PM
Posted by: Linda Tucci
2011 technology predictions,
Social bots,
Social mediaThanksgiving, Black Friday and Cyber Monday are behind us. Time to bring out the 2011 technology predictions. Hot off the presses from the Gartner research files are the consultancy's top...
November 18, 2010 5:36 PM
Posted by: Linda Tucci
CIO,
enterprise collaboration,
Social media,
social media platforms,
social software,
Web 2.0An army of technology vendors is scrambling to sell you enterprise social media platforms, as I discovered in my reporting for a pair of stories on SearchCIO.com this week on
October 6, 2010 3:30 PM
Posted by: Linda Tucci
CIO,
CIO careers,
Social media,
TwitterHow do you tweet?
I'm supposed to use Twitter for work, but I don't. Now I believe I know why. According to two CIOs who do, David Buckholtz and Ralph Loura, tweeting requires first, "a moment" that drives home the benefits, and second, the will to form a new habit. The two were featured in a...
August 20, 2010 11:17 AM
Posted by: Linda Tucci
Enterprise 2.0,
Social media,
social media risksWe've all heard about the benefits of using social media in the enterprise: Brands are enhanced, customers engaged, employees connected. But as summer nears its end, let's gather around the blogfire to recount a few scary stories about
May 21, 2010 1:06 PM
Posted by: Linda Tucci
CIO,
Social media,
the future of ITIt could be I'm overly sensitive to gender issues among the academic scientific elite, having moved to Cambridge, Mass., about the time then-Harvard President Larry Summers made his
April 30, 2010 2:13 PM
Posted by: Linda Tucci
CIO,
Social mediaCIOs had better start paying attention to the fact that the I in IT is beginning to represent the personal pronoun more than the word "information." That’s what I found myself thinking after reading a study about the consumption of social media by students.
The study, which...
