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social analytics

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August 10, 2012  6:36 PM

Creating competitive advantage through data analytics



Posted by: Karen Goulart
Big Data, big data analytics, CIO, CIO job; CIO leadership; CIO careers, CIO management, CIO position, CIO role, Competitive advantage, data, data analytics, Google, Green IT, IT and business alignment, IT as a service, IT organization of the future; cloud computing; services broker, Microsoft, social analytics, Social media

The summer games may be winding down in London, but we just can't let go of that whole go-for-the-gold-vibe. Hence, this week's roundup of news bits and analysis from around the web explodes out of the blocks with three items about creating competitive advantage. Find out why Bing may well be...

March 9, 2011  9:32 PM

Using social media and networking to spy on, er, understand employees



Posted by: Linda Tucci
CIO, social analytics, Social media

Businesses so know they need to track what customers are saying about them on social media and networking sites. Tracking customer sentiment online can contain, if not...


October 28, 2010  2:01 PM

Business intelligence technology 3.0 is all about control, but whose?



Posted by: Linda Tucci
Business Intelligence, CIO, predictive analytics, social analytics

In search of information for a story on business intelligence technology 2.0, I was informed politely by the head of the BI practice of a global IT provider that I was at least...


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