TotalCIO:

shared services

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January 16, 2012  6:21 PM

Let end-user freedom reign, but at the cost of rogue technology?



Posted by: Christina Torode
CIO, Cloud computing, consumerization of IT, rogue technology, rouge IT, shadow IT, shared services

One of my favorite movies is Poltergeist, with its never-ending quotable lines. "What's happening?" probably is the most famous; but my favorite is when actress Zelda Rubinstein, who plays the spiritualist Tangina, claims, "This house is clean." Not so, if you follow the movie, the premise...

January 10, 2012  9:38 PM

IT chargeback rankles the ranks and IT



Posted by: Christina Torode
CIO, Cloud computing, IT chargeback, IT services, private cloud, shared services

The subject of shared services led to a lively debate about the need for IT chargeback -- and, to put it bluntly, the strain and pain it puts on IT and business departments.

To back up a bit:...


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