outsourcing contracts


August 4, 2011  8:30 PM

Two outsourcing strategy tips for emerging tech, outside the contract

Posted by: Linda Tucci
CIO, Outsourcing, outsourcing contracts

In our tip sheet this week on outsourcing strategies for emerging tech, outsourcing adviser Andy Sealock explains how contracting for new technology is different...

January 15, 2010  3:39 PM

Google in China: Drawing lessons for your IT outsourcing plan

Posted by: Rachel Lebeaux
CIO, IT outsourcing, outsourcing contracts

Google's decision this week to stop cooperating with Chinese government censors -- and, quite likely, pull its business efforts out of China completely -- has lit up...

October 29, 2009  7:02 PM

An IT outsourcing contract without penalties? A state pays the price

Posted by: Rachel Lebeaux
CIO, IT outsourcing, outsourcing contracts

You hear a lot of analysts, clients and, of course, vendors touting the benefits of IT outsourcing, especially as the U.S. emerges from this economic recession, which the...

October 9, 2009  2:20 PM

Why IT can be OK with users managing their own SaaS services contracts

Posted by: Rachel Lebeaux
Conference coverage, contract negotiations, outsourcing contracts, SaaS

I just returned from Forrester Research Inc.'s Services & Sourcing Forum in Chicago. Newsflash: Chicago is a windy city! Another newsflash: The road to creating and managing IT outsourcing contracts is a long and winding one – especially when business users start procuring their own services,...

June 25, 2009  8:15 PM

Satyam scandal: Has it affected your IT outsourcing and offshoring?

Posted by: Rachel Lebeaux
IT outsourcing, IT/business management, outsourcing contracts

For those keeping an eye on IT outsourcing and offshoring, there were a couple of noteworthy pieces of news this week regarding the artist previously known as Satyam Computer Services Ltd. First, Tech Mahindra Ltd., which purchased the troubled IT outsourcing company two months ago, following...

April 24, 2009  7:55 PM

Amid declines in outsourcing contracts, four industries pick up pace

Posted by: Linda Tucci
BPO, ITO, outsourcing contracts

It seems this Great Recession is pressuring some industry sectors more than others to turn to outsourcing.

While total value of large outsourcing contracts is down dramatically in the first quarter of the year, according to industry watchers, the number of contracts awarded by...


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