January 15, 2010 3:39 PM
Posted by: rlebeaux
CIO,
IT outsourcing,
outsourcing contractsGoogle's decision this week to stop cooperating with Chinese government censors -- and, quite likely, pull its business efforts out of China completely -- has lit up...
October 29, 2009 7:02 PM
Posted by: rlebeaux
CIO,
IT outsourcing,
outsourcing contractsYou hear a lot of analysts, clients and, of course, vendors touting the benefits of IT outsourcing, especially as the U.S. emerges from this economic recession, which the...
October 9, 2009 2:20 PM
Posted by: rlebeaux
Conference coverage,
contract negotiations,
outsourcing contracts,
SaaSI just returned from Forrester Research Inc.'s Services & Sourcing Forum in Chicago. Newsflash: Chicago is a windy city! Another newsflash: The road to creating and managing IT outsourcing contracts is a long and winding one – especially when business users start procuring their own services,...
June 25, 2009 8:15 PM
Posted by: rlebeaux
IT outsourcing,
IT/business management,
outsourcing contractsFor those keeping an eye on IT outsourcing and offshoring, there were a couple of noteworthy pieces of news this week regarding the artist previously known as Satyam Computer Services Ltd.
First, Tech Mahindra Ltd., which purchased the troubled IT outsourcing company two months ago, following...
April 24, 2009 7:55 PM
Posted by: Linda Tucci
BPO,
ITO,
outsourcing contractsIt seems this Great Recession is pressuring some industry sectors more than others to turn to outsourcing.
While total value of large outsourcing contracts is down dramatically in the first quarter of the year, according to industry watchers, the number of contracts awarded by...