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January 10, 2012  9:38 PM

IT chargeback rankles the ranks and IT



Posted by: Christina Torode
CIO, Cloud computing, IT chargeback, IT services, private cloud, shared services

The subject of shared services led to a lively debate about the need for IT chargeback -- and, to put it bluntly, the strain and pain it puts on IT and business departments.

To back up a bit:...

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