IT outsourcing

HP multivendor outsourcing model only for the rich? Yes, in a way

The day of the 10-year outsourcing deal, cooked up in the backroom boardroom and conferred to a sole provider on the promise of 10% -- make that 20% --...

Outsourcing vs. insourcing: The line’s not so clear

An important part of a CIO's job is understanding which IT functions are best handled by others and which should be kept in-house. But the answer is not always so clear-cut in the

Does IT chargeback pave the way to outsourcing?

If your organization is talking about moving to an IT chargeback or a supply and demand model for IT, could that be its first step on the road to outsourcing? That was an interesting sidelight raised by a story I did this week on a company that

ITIL framework and IT outsourcing a formidable duo

I haven't tackled IT Infrastructure Library as a topic in the forefront of any stories of late, but that changed this week as I researched my piece on IT infrastructure outsourcing and how a strong ITIL...

Is it better to work for an outsourcing provider than for corporate IT?

Consultant Tom Young has been mulling over the good, the bad and all the ugliness of outsourcing contracts for 13 years, eight of them with the IT advisory firm TPI, where he is managing director of the CIO services and infrastructure group. Before that, he was a financial director at AT&T...

Google in China: Drawing lessons for your IT outsourcing plan

Google's decision this week to stop cooperating with Chinese government censors -- and, quite likely, pull its business efforts out of China completely -- has lit up...

9 IT outsourcing myths, and the outsourcing facts CIOs should consider

When Deloitte LLP turned to IT outsourcing, "the business case was predicated on saving money," said Larry Quinlan, CIO at the professional services firm.

"But now we stay for the value," Quinlan continued. "We think we're getting more out of the...

An IT outsourcing contract without penalties? A state pays the price

You hear a lot of analysts, clients and, of course, vendors touting the benefits of IT outsourcing, especially as the U.S. emerges from this economic recession, which the...