TotalCIO:

IT management

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July 16, 2010  3:03 PM

Chargeback process: An old model heralds changes in IT



Posted by: 4Laura
chargeback process, CIO, cloud computing management, IT chargeback, IT management

The old chargeback process, revived by cloud computing, could have major ramifications for IT organizations as they revamp to become centralized service providers, experts say.

Traditional chargeback models divide the IT budget for a business unit, for example, by the number of users in it....

February 4, 2010  8:04 PM

Merck, Chevron and BP are touting a new IT management framework



Posted by: Linda Tucci
CIO, IT management

It’s easy to forget how young a discipline IT is, given its enormous presence in our lives. Yesterday, however, that fact was front and center, as I watched the top IT talent at Intel Corp., Merck KGaA, BP PLC and Chevron Corp. talk about raising their “maturity levels.” Brilliant minds, and...


October 20, 2009  5:05 PM

Qualities of a great leader from Jim Collins



Posted by: EditorAnne
IT management, Leadership and strategic planning

We’ve written a lot lately about what leads to IT project failures and what causes CIOs to get fired. Today I heard about business failure -- and its flip side, how companies go...


October 16, 2009  2:22 PM

Sidekick data and ‘balloon boy’



Posted by: Linda Tucci
Cloud computing, IT management, mobile computing

I was on vacation when the news hit that customers of T-Mobile’s cloud-serviced Sidekick phones had likely lost their data due to a failure of the storage service provided by a company recently acquired by Microsoft, ironically named Danger. So, rather than following the story in real time, I...


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