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December 11, 2009  3:39 PM

PMO becomes cornerstone of IT executive leadership



Posted by: Linda Tucci
CIO, CIO careers

How important is a strong project management office to the success of an IT leader? For Ogilvy & Mather Worldwide CTO Yuri Aguiar, building a centralized PMO was the cornerstone of his efforts over the past...

December 7, 2009  4:11 PM

CIO weekly wrap-up: Customer feedback management, outsourcing risks



Posted by: Rachel Lebeaux
CIO, CIO weekly wrap-up

We got our first snowfall here in Boston yesterday (not counting the snow we had in mid-October -- yes, October), and I think I'm already done with winter...if only Mother Nature were on board! If you're hating snow like I am -- or even if you're not -- check out the latest content from...


December 4, 2009  2:41 PM

Has Google Wave impressed you as an enterprise collaboration tool?



Posted by: Rachel Lebeaux
CIO, Compliance, SaaS, Web 2.0

I'm going to preface this post by admitting that Google usually impresses me with ease. Google Web search? Easily the best one out there. Google Street View? Amazing.


November 30, 2009  3:29 PM

CIO weekly wrap-up: IT application management outsourcing, BSM tools



Posted by: Rachel Lebeaux
CIO, CIO weekly wrap-up

Welcome back from Thanksgiving! If you're anything like me, you're still going through some post-turkey malaise. As you recover, check out SearchCIO.com's stories from last week.


November 23, 2009  3:20 PM

CIO weekly wrap-up: Agile, app consolidation, IT management FAQ guides



Posted by: Rachel Lebeaux
CIO, CIO weekly wrap-up

It's almost Thanksgiving! And nobody is looking forward to mashed potatoes and pumpkin pie more than I am. Since those of us in the U.S. have a shortened work week ahead, I won't keep you for long, but please take a few moments to check out our latest SearchCIO.com content, from Agile best...


November 20, 2009  5:10 PM

Customer feedback management: Is anybody listening?



Posted by: Christina Torode
CIO, Web 2.0

I recently made my first big purchase -- a new vehicle -- and I made my mind up pretty much before I entered the showroom floor, thanks to customer feedback I gathered on the Internet. What surprised me when I went to test drive my dream SUV was the lack of customer feedback management being done...


November 20, 2009  4:20 PM

Things to be thankful for: IT executives on Thanksgiving 2009



Posted by: EditorAnne
CIO

This has been a tough year, yet there are always things to be thankful for. Indeed, the upside of the worst of times may just be to make that clear. Pondering this over the past few days with Thanksgiving approaching, I asked around to find out what things some of you were thankful for, from...


November 16, 2009  4:13 PM

CIO weekly wrap-up: SOA best practices, ITIL, ITSM, app consolidation



Posted by: Rachel Lebeaux
CIO, CIO weekly wrap-up

Last week was a busy one for SearchCIO.com, with SOA topping our slate. We have best practices for SOA implementation, SOA for business process transformation, SOA in action at Amtrak...you get the picture. We also quizzed you on your ITIL and ITSM knowledge and discussed application consolidation...


November 13, 2009  7:32 PM

UMD CIO Forum highlights the role of IT innovation, Web 2.0 potential



Posted by: AlexanderHoward
CIO, EBay, Health, Health care, innovation, IT innovation, Kiva, Medicine, New York City, Premal Shah, Web 2.0

Last week at the University of Maryland’s 10th Annual CIO Forum, a succession of CIOs from the government, health care and publishing industries described how they are harnessing IT innovation with limited resources during the recession. The featured speakers also discussed what they see as the...


November 13, 2009  3:30 PM

9 IT outsourcing myths, and the outsourcing facts CIOs should consider



Posted by: Rachel Lebeaux
CIO, Conference coverage, IT outsourcing, Outsourcing

When Deloitte LLP turned to IT outsourcing, "the business case was predicated on saving money," said Larry Quinlan, CIO at the professional services firm.

"But now we stay for the value," Quinlan continued. "We think we're getting more out of the...


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