change management


May 1, 2012  4:05 PM

Four ways to improve your change management strategy

Posted by: Christina Torode
change management, change management strategy, change request, CIO, IT service management, ITSM

When I talked to IT Service Management expert Derek Lonsdale about change-management strategy challenges, he kept coming back to the change management advisory...

June 16, 2011  4:22 PM

Does your business know the enterprise can’t be run on rogue IT?

Posted by: Linda Tucci
change management, Enterprise IT, IT innovation, rogue IT

The question to Warren Ritchie, CIO at the Volkswagen Group of America, was pretty standard: What was the biggest surprise he faced when he came into the IT world? Ritchie...


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