As Practice Director for Business/IT Alignment, I know that this is a real and ongoing issue for our clients, and won’t go away quickly since it involves culture, organizational management, communication, relationship management and information technology expertise and management. Usually this requires someone who can see the organization from the outside in and bring a fresh perspective.

Some business and IT leaders like to complain about alignment, but they really just want the other part of the organization to change how they work. True alignment is a meeting of equals with respect for what each party contributes to the success of the organization. That’s what success CIOs aim for!