Posted by: Suzanne Wheeler
Frustrating work environments are not a new experience for me, but Yusuf Salwati’s blog post Management –Employee Mistrust really struck a chord with me. If you don’t keep up with Project Management, you need to click over and read this post.
Of course, and this is a spoiler, the whole situation boils down to a lack of communication. I know the frustration of working for a small company with a supreme lack of definition. As the business expands, job roles and tasks must be defined, and placed in writing, to keep a harmonious balance between staff and management. Uncertainty always increases stress. Simply knowing a task is yours to perform goes a long way to ease employee frustration. You can’t take ownership for work you don’t know is yours to perform in the first place. I hope more people learn this valuable lesson.
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