Even in the wireless space, network operators are becoming concerned about the growth (nay, explosion) of operations cost arising out of the complexity of their networks. In a recent interview, AT&T wireless head de la Vega said that the company didn’t want hyper-complexity to accompany hyper-connectivity.
We are seeing increased operations concerns on the wireless side, where in the past this focus was largely from wireline operators. One reason is the concern that the transition to 4G will create a major problem with interworking of the new and old plants, and another that attempts to promote premium services and premium handling for mobile calls (via IMS) will be difficult to operationalize. IMS does not contain management standards, and management standards bodies have made relatively little progress moving standards that would be suitable for consumer-level mobile services management.