Posted by: Tom Nolle
IP services, SLAs
September 26 2007: Verizon is adding end-to-end SLA availability on its business IP services, the first time a major US operator has crossed boundaries to offer an SLA on a network partly delivered by someone else. The move is a validation of work by standards groups like the IPsphere Forum to provide a means of creating a uniform SLA across multiple network partners. Verizon is a member of IPsphere but it has not been indicated that the service uses IPsphere technology.