Reorganization archives - Telecom Timeout

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reorganization

Oct 9 2009   1:32PM GMT

C-Level convergence: It’s getting lonelier at the top



Posted by: Kate Gerwig
Telecom, reorganization, Verizon, BT, Global Crossing

We’ve talked and talked about it, and the convergence continues. High C-level positions are biting the dust or being combined with other high C-level positions. Next-gen industry change is finally moving up from the lower levels, the place where employees are used to reorg after reorg. We wonder if “rightsizing” feels any better at the top than it does at the bottom?

Verizon Communications is just one of many providers tweaking at the top. Verizon Chairman and CEO Ivan Seidenberg this week said Verizon is eliminating its chief operating officer (COO) position as part of a broader restructuring effort (and it has had many). Recently, BT got rid of its CTO position, and Global Crossing combined its CTO/CIO position into one powerful slot.

The bigger news is that Verizon’s consumer and business landline operations will now be in one big landline pot. Why now? Verizon said it wants to speed up the process of bringing products to market. Maybe. But it takes a lot of time to move a ship that big.

The lines between consumer and business divisions used to be hard and fast. Verizon Business was a combination platter of MCI’s and Verizon’s business customers, which in the old days a couple of years ago, would never be seen in public with the thin-margin consumer business. But landline services have been hit hard by the economy and wireless migration, and now they’re just plain old “landline.”

Oct 8 2009   7:49PM GMT

Note from the ledge: Stop the change or I’ll…



Posted by: Kate Gerwig
Telecom, France Telecom, reorganization

Change has been the constant of the U.S. telecommunications industry for the past 20 years, which has made it a highly interesting yet volatile industry to belong to. Spinoffs, acquisitions, mergers, financial ruin, executives in handcuffs, reinvention, network changes, layoffs, “right sizing” and so on. So if you can’t handle change, the telecom industry isn’t for you.

Personally, when I’ve been one change over the line, I’ve threatened to throw myself out my first-story office window (the one with the sill 6 inches from the ground). People just laugh and tell me to go back to work, so I don’t even get to the taping a note to the glass.

Not so at France Telecom, where it seems the words suicide and telecom are inextricably linked. Workers and the public are in an uproar that working conditions – meaning reorganization and change – are driving stressed workers over the edge, literally. Harvard Business Publishing looked at this issue in Why are France Telecom workers committing suicide?

Maybe this is a case of extreme cultural differences. Years ago when the Bell companies started downsizing, employees who planned on being with the same company for their entire careers might have felt the same way. And at France Telecom, the public outcry is loud enough that the head of the company’s modernization program has resigned. Yet the deal for workers at France Telecom doesn’t sound nearly as dire as it does at other companies. Does it make sense that being faced with retraining to work in wireless rather than wireline could make someone suicidal? Is the mandatory 35 hours a week just too much? Maybe I’ve become so used to change that I no longer stop to smell the fiber optic cable.