TechStop

Dec 27 2011   3:55PM GMT

MS Lync vs Cisco UC – Info Roundup

Joshua Wood Joshua Wood Profile: Joshua Wood

Hi all, several people that I know in the IT industry have been interested in the battle for the unified communications filed. Particularly the battle between Cisco’s UC product and the one that seems to be gaining ground, Microsoft Lync. The two products have their pros and cons.

If you look at the presence features, here is a blog with an excellent chart for comparing the two products. This list doesn’t have items such as ACD or redundancy options listed in its review which will be important for any company. It is a solid feature list for presence related items though which is where Lync really shines.

Presence Feature Comparison: http://itbasedtelco.wordpress.com/2011/04/22/lync-vs-cupc/

Maybe you weren’t looking for presence related features and you just wanted to know about the number of servers that were required. This link looks at that. The link has a nice info-graphic way of looking at the servers needed to do the job. Again, this picture was meant to show the disparity in the servers that are required for each solution. Keep in mind that this doesn’t take into account redundancy. In that category more servers will provide greater redundancy.

Server Comparison: http://theucguy.wordpress.com/2010/10/31/microsoft-uc-vs-cisco-uc/

Just from these two links you can see that the market likes the simply straightforward design of Lync. There are, of course, other factors such as scalability, redundancy and support to consider. Lync seems to be on the right track though and if they keep adding in features the two products will eventually be on par with each other. For the time being Cisco has a really big advantage in the enterprise features that Lync is weak on.

Until next time,
TechStop (JW)

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