Hi all, Microsoft has Lync and Cisco has their IP Communicator. At present Gartner is putting the two products very close to each other. Where this gets interesting is with newer versions of Lync. The product seems to be maturing quite well. The key to Lyncs success though, may not have to with its features as a phone or ability to use voice. The success may lie in its integration with the other Mircrosoft products such as SharePoint or even Windows itself.
The integration that Lync has now is good. The ability for it to do VoIP calls is also good. If it keeps expanding on those benefits then it might start to edge out more traditional voice providers quickly.
Until next time,