Hi all, Lync is an emerging product. It has made very great strides in the last while in order to replace a traditional phone system. One unexpected benefit of the Lync architecture and specifically the iPhone app is how much money it has saved me personally. The company that I work has a central office with Lync. They allow most of their employees to use the Lync app on their iPhones or Android devices to its fullest extent.
I love the mobile app. It easy to use, reliable and above all lets me make call using the corporate infrastructure from my phone with minimal cost to me. They way the mobile Lync client makes calls is that you launch the app, go to the keypad and type in the number you want to call. The server makes a voice phone call to your cell that is a traditional voice call. When you answer the incoming call from the Lync server it then calls your destination number. The result is that Lync creates a 2 person conference with the server in the middle.
Since the server makes an incoming call the charges to my cell phone bill are much less than they would be if I had to make the long distance calls with my cell alone. It is a great feature that I hope they don’t change anytime soon.
Until next time,