We all need to troubleshoot remote computers/servers from time to time. While there are a wide number of remote troubleshooting tools out there most of them require the installation of an ActiveX control or an EXE that you have to download and install. The heavy weight applications abound but the light weight ones are far and few.
Inletex is small company that produces a little known product that requires that the remote client/computer/server download a small file and run it. The remote user enters a code which is given to them by controller. This method allows the controller (you in most cases) to have several sessions and distinguish them apart. The controlled is given back control at the end of the session.
If you are looking for a lightweight remote application give Inletex’s ERC client a try.