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	<title>US Security and Technology</title>
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	<description>How the US government practices security while trying to implement IT security</description>
	<lastBuildDate>Mon, 05 Nov 2012 12:57:08 +0000</lastBuildDate>
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		<title>Politics, Security, and Technology: A Nasty Cocktail</title>
		<link>http://itknowledgeexchange.techtarget.com/tech-horror-stories/politics-security-and-technology-a-nasty-cocktail/</link>
		<comments>http://itknowledgeexchange.techtarget.com/tech-horror-stories/politics-security-and-technology-a-nasty-cocktail/#comments</comments>
		<pubDate>Mon, 05 Nov 2012 12:57:08 +0000</pubDate>
		<dc:creator>Harisheldon</dc:creator>
				<category><![CDATA[security]]></category>

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		<description><![CDATA[On Amazon Kindle, I have an app called Apply Geek.  With this app, I am able to keep up with tech articles that I am interested and they update automatically.  It is a very useful app, especially when you are looking for one specific topic.  For this blog, I came across an article that somewhat [...]]]></description>
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<p>On Amazon Kindle, I have an app called Apply Geek.  With this app, I am able to keep up with tech articles that I am interested and they update automatically.  It is a very useful app, especially when you are looking for one specific topic.  For this blog, I came across an article that somewhat proves how much the US government, especially during an election year, is so stupid when it comes to the technological aspects of our national interest and security.</p>
<p>I am sure that many of you know that it was proven, back in 2010, that the US was involved in the creation and implementation of the Stuxnet worm and that the US has assumed responsibility for it but not Israel, knowing who the target was, we can guess their involvement.</p>
<p>In the last year, the world has also learned the involvement of the US with other cyber threats, Flame, Gauss, and Duqu.  Yet the US complains about how we need to bring criminals like Anonymous, and other hackers to justice because of the harm that they have caused the US, but the US is also a part of the cyber threats.  The so-called leaks that occur so often from Capitol Hill so that politicians can advance their career need to either stop or the US needs to tighten the screws on their so-called cyber-ops.</p>
<p>One nation that has been accused of multitude cyber-attacks, but a majority of them never proven has been China, and they are not saying anything.  The US needs to adopt their policy, at least in practice, when it comes to this type of cyber-op mentality.  Now, here is a thought for those who purchase computer hardware, where are most of the chips and major computer parts purchased from?  China, and if you believe that they have not written any type of firmware into these chips for possible future use, or current use, then I have some beachfront property in New Mexico for sale real cheap.</p>
<p>Like anything else, the US needs to start relying on ourselves and building our own technology instead of sourcing it out to other countries for a cheaper price.  In the end, which is cheaper of the two, the cost of the parts that go into building the technological architecture of the US or the defense of our nation?</p>
<p>Just a final note, Amazon has been publishing quite a few Kindle books on committee hearings and other things concerning the cyber security and where the US stands compared to other nations and where our downfalls are, like we need to advertise.  I have already read quite a few and I will go back and re-read them and begin to blog them in the event that some of you readers may be interested because they are some very eye popping information in these books.</p>

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		<title>Tell us your Tech Support Horror Stories&#8230;</title>
		<link>http://itknowledgeexchange.techtarget.com/tech-horror-stories/tell-us-your-tech-support-horror-stories/</link>
		<comments>http://itknowledgeexchange.techtarget.com/tech-horror-stories/tell-us-your-tech-support-horror-stories/#comments</comments>
		<pubDate>Thu, 01 Nov 2012 18:59:02 +0000</pubDate>
		<dc:creator>Harisheldon</dc:creator>
				<category><![CDATA[A+]]></category>
		<category><![CDATA[customer support]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[tech support]]></category>

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		<description><![CDATA[Going into the IT field, we all had to start somewhere.  Helping out at school on the website, fixing a friends computer, joining the schools computer club, but that was before you graduated to the job field.  You now have your A+ and you have just been hired as a member of the help desk [...]]]></description>
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<p>Going into the IT field, we all had to start somewhere.  Helping out at school on the website, fixing a friends computer, joining the schools computer club, but that was before you graduated to the job field.  You now have your A+ and you have just been hired as a member of the help desk and you are answering the phones from customers with technical questions and you are thinking that you are going to help someone repair their network when your first customer ask you the question, &#8220;I can&#8217;t here any sound, can you help me?&#8221;.  Your bubble has been burst.  You patiently talk the customer through a simple 10 second fix, but it takes 30 minutes to finally resolve the problem, sound familiar?  Here is your chance to tell your stories, be they funny, sad, or down right scary, we have probably heard them all, but let your frustrations out here and let all read of your adventures so that you can sit back and pick up that phone and begin your adventures again.</p>

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