ITKE archives - Tales from the Data Center

Tales from the Data Center:

ITKE

Nov 26 2008   6:22PM GMT

Prank Video: A “jackass” moment in the data center



Posted by: Brent Sheets
DataCenter, IT humor, ITKE

apc-logo.gif Hee-haw! A male donkey is known as a jackass, but as our female readers are already aware, the term can sometimes apply to the human male, as well. Here are two data center workers reenacting a “Jackass” spoof. Don’t try this at home.

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Nov 19 2008   7:12PM GMT

Data Center Contest: Oh what a tangled web we weave



Posted by: Brent Sheets
DataCenter, ITKE, Contests, Data Center Contest Entries

apc-logo.gifWe’re gathering stories and photos for a cool contest sponsored by American Power Conversion (APC). First place in our Data Center Contest wins a Nintendo Wii game system. And we’re giving away twenty (20) copies of System Specifications and Project Manual for Data Centers (a $250 value!) to members just for entering the contest with a valid entry. Enjoy the contest entry below — and feel free to comment.

We also received a couple of photos with this contest entry. These ought to curl your toes…

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From a Member who wishes to remain anonymous:

Evolution is supposed to be an systematic increase in order, complexity and efficiency. Well, along the way, Darwin’s concept was forgotten as this “wiring closet” was evolving.

The original panel and wiring was installed in the late 70’s and as extensions and additional outside lines were added, and changed, this arrangement became more …um…interesting.

About half of this company’s PBX telephone gear still runs through this panel, along with all six of their fax lines. The eight incoming telco lines are also present here (somewhere…).

The most recent addition is the network switches and their APC battery backup (barely visible above the switches) that handle about 20 of the company’s 50 workstations.

There is no documentation, no labels, no tags. What the image does not show is the fact that there is about 8 feet of space between the bottom edge of the photo and the floor. So any work done on this panel must be done from a ladder.

Long term plans are to replace the current Executone PBX system (circa 1992) with a new VOIP system, until then, nobody wants to even breathe on this panel for fear of knocking something loose.

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Nov 18 2008   7:35PM GMT

Prank Video: You better keep one eye open in this data center



Posted by: Brent Sheets
DataCenter, IT humor, ITKE

apc-logo.gifThink of this prank video the next time you get called into an all-nighter emergency at the data center and feel your eyelids growing heavier. Now you know why data center workers consume so much caffeine. Tune in below for more high jinks from the APC crew.

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Nov 14 2008   6:34PM GMT

Prank Video: Everybody was kung fu fighting!



Posted by: Brent Sheets
DataCenter, IT humor, ITKE

apc-logo.gifThis next prank video made me think of that old song Everybody was kung-fu fighting. I’m the curious type, so I had to do a quick search to look up the singer. For you trivia fans, it was written and performed by Carl Douglas. If this song gets stuck in your head for the rest of the day, don’t blame me – and remember – “those cats were fast as lighting”!

Tune in below for more data center antics brought to you by the APC crew.

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Nov 13 2008   10:24PM GMT

Prank Video: Busted in the Data Center



Posted by: Brent Sheets
DataCenter, IT humor, ITKE

apc-logo.gifAll work and no play can make the data center a dull place. How about a little Candid Camera meets Data Center? The APC creative team obliges as they get “creative” with a few unsuspecting colleagues. This is the first of several prank videos – so stayed tuned for more. Thanks.

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Nov 11 2008   9:46PM GMT

Data Center Contest: Ooh, ooh that smell …can’t you smell that smell?



Posted by: Brent Sheets
DataCenter, ITKE, Contests, Data Center Contest Entries

apc-logo.gifWe’re gathering stories and photos for a cool contest sponsored by American Power Conversion (APC). First place in our Data Center Contest wins a Nintendo Wii game system. And we’re giving away twenty (20) copies of System Specifications and Project Manual for Data Centers (a $250 value!) to members just for entering the contest with a valid entry. Enjoy the contest entry below — and feel free to comment.

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Cynthia submitted this entry:

This probably isn’t the Craziest Story you’ve had, but for us, it’s pretty funny. We have a policy that won’t allow us to take photos inside the facilities, so I have to share the story instead.

One of our IT employees smelled an “electrical burning” smell. After sniffing around, we found the iSeries console had been fried. On the table where it sat was quite a bit of water and more was dripping from the ceiling. We had just had a particularly hard downpour and come to find out, the roof had sprung a leak.

Maintenance acted immediately bringing us a 55-gallon trash can and a huge roll of plastic! They temporarily fixed the roof by putting some plastic down and holding it with a few bricks!

We pushed the iSeries and it’s attached devices a few inches away from the dripping, draped plastic over it’s front and sides, and dug our last dumb terminal out of storage to replace the console unit. It took almost 2 weeks to get the roof repaired. Thankfully, we were blessed with mostly dry weather.

It never ceases to amaze me that our maintenance department doesn’t seem concerned about the state of our computer room which houses hundreds of thousands of dollars worth of equipment.

I wish I had a picture of the iSeries & tape drive draped in plastic, with the huge blue trash can, ceiling tiles and floor tiles removed, and a ladder in the middle of it all. It was a mess!


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Nov 4 2008   8:49PM GMT

Data Center Contest: Successful treatment of Mayo Clinic kill switch



Posted by: Brent Sheets
DataCenter, ITKE, Contests, Data Center Contest Entries

apc-logo.gifWe’re gathering stories and photos for a cool contest sponsored by American Power Conversion (APC). First place in our Data Center Contest wins a Nintendo Wii game system. And we’re giving away twenty (20) copies of System Specifications and Project Manual for Data Centers (a $250 value!) to members just for entering the contest with a valid entry. Enjoy the contest entry below — and feel free to comment.

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Gary submitted this entry:

In 1994, I joined the Mayo Clinic Rochester, MN campus as a senior Systems Administrator. My first day was spent getting the guided tour of the data center facilities at the Clinic. We were touring the main data center. This facility housed the Clinic’s mainframe, and a host of other distributed enterprise systems. The day was getting rather late as we were approaching the end of the tour. The lateness of the day also marked the end of the shift for the Data Center operations staff.

Our tour group was being escorted through the command center on our way out to the main data center operations area. Located along the wall next to the data center entrance was a large red kill switch.

Looking back now, this reminds me of the big red “Easy Button” depicted in popular Staples’ television media adds. This kill switch when pressed engaged the emergency power shutdown for the entire data center. The kill switch was within easy reach from the entrance door. There was no protective encasement or other security feature over the kill switch. Somebody could accidentally trip and hit the switch, which would engage the emergency power shutdown.

This fact must have been on the mind of our guide as well. Our guide strategically positioned himself between the kill switch and the door entrance to prevent such an accident from occurring. After everyone safely assembled together on the production floor, our guide resumed the tour. Our group moved over to opposite end of the production floor to view new StorageTek tape silos. From this vantage point, we had a clear unobstructed line of sight to witness the events that followed.

Observing a data center power shutdown is really something to see. One minute, we were gazing at the swinging robotics arm contained within the StorageTek silo fetching tape cartridges. The next minute the only viewable lighting was coming from the emergency lights. In retrospect, the outage lasted only a few minutes. But during this time there were teams of programmers and other IT support specialists that flooded out onto the production floor. During the power outage, our tour guide remained calm and collected. During these events he kept the group together and out of everyone’s way.

We later learned at the end of our tour of the events that led up to the data center power shutdown. A developer had called the command center to request a hard reboot on one of the servers in the command center. Confused, the operator asked the developer where the server was located. The developer instructed the unfortunate operator to look for a red power switch on the server located next to the wall. The operator saw one red switch. The rest was history.

The next day when I was out on the production floor doing server maintenance I noticed there was a plastic security encasement covering that one particular red switch!!!


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Nov 3 2008   7:11PM GMT

Data Center Contest: Disaster recovery using non-Microsoft “Windows”



Posted by: Brent Sheets
DataCenter, ITKE, Contests, Data Center Contest Entries

apc-logo.gifWe’re gathering stories and photos for a cool contest sponsored by American Power Conversion (APC). First place in our Data Center Contest wins a Nintendo Wii game system. And we’re giving away twenty (20) copies of System Specifications and Project Manual for Data Centers (a $250 value!) to members just for entering the contest with a valid entry. Enjoy the contest entry below — and feel free to comment.

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From a Member who wishes to remain anonymous:

My first job in IT (at the time it was just called Data Processing) was in the early 80’s at a community college that I had just graduated from with an Associates in computer programming. I was hired as an operator for an IBM system 38 that was housed in a large room on the first floor of the school with a cubicle in the corner, which served as my office and of the programmer who had been there for 2 years before me.

Anyway, our back up system consisted of a weekly ritual of saving the most important files to diskettes housed in magazines that held 10 diskettes each. The normal weekly back up used about 10 magazines. The monthly backup was of the whole system, which used about twice as many magazines. It was cumbersome, but that was my main job since I worked 2nd shift. After the back up finished, I had to place each magazine on a bookshelf that sat in the corner.

The bad part was our disaster recovery system, for which we did drills for once a month. When the alarm went off, the programmer had to run outside and stand outside the window to our office. I then had to power down the computer and take each magazine of diskettes and toss it out the window to her until all of them were out. Only then could I “save” myself and join everyone else outside. The programmer then had to take the magazines and put them in her car and drive off site. Needless to say, all of the students and faculty got a big kick out of our little ritual.

Well, wouldn’t you know it, an actual fire broke out at the school one day and it just so happened to be the day the programmer wasn’t there. My boss, the data processing manager, had to run down the hall and take her place. Everything went without a hitch since the fire was in a part of the building far away from the computer room. After I threw all of the magazines out the window, I proceeded outside where I noticed that my boss had already put them in his car and was driving away from the building.

After all of the hoopla died down and the minor fire was put out, we were allowed back inside. I asked my boss when he returned where the magazines were and he informed me not to worry about them, he would just keep them in his car and for me to initialize and use new diskettes for that night’s backup, which I did.

Well, a week later while preparing for the monthly back up, I had to go to my boss and ask for the magazines since I didn’t have enough to do the whole back up. It was then that he informed me in a small voice that he had forgotten to take them out of the back of his trunk, and the diskettes had all warped and melted from the heat.

Needless to say, he then authorized me to go and buy new diskettes and magazines and made me promise not to tell anyone what happened. Also, soon afterward, he hired a company to house all of our back ups off site and we adopted a rotation system for our backups as well as purchasing a tape drive.


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Oct 31 2008   2:52PM GMT

Data Center Contest: Last one out, turn off the lights



Posted by: Brent Sheets
DataCenter, ITKE, Contests, Data Center Contest Entries

apc-logo.gifWe’re gathering stories and photos for a cool contest sponsored by American Power Conversion (APC). First place in our Data Center Contest wins a Nintendo Wii game system. And we’re giving away twenty (20) copies of System Specifications and Project Manual for Data Centers (a $250 value!) to members just for entering the contest with a valid entry. Enjoy the contest entry below — and feel free to comment.

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Adrian submitted this entry:

We’d just moved into a new data centre and had a Lights Out operation in this one area where we had a Tech replacing some part. We left him there for a while and when he left, he reached back to turn the lights off and instead hit the Emergency Power Off (EPO) button, dropping power to the entire area.

We quickly put covers over all the EPOs (like you see on a fire alarm) and labeled them more clearly.


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Oct 30 2008   3:49PM GMT

Data Center Contest: Now that’s what I call multitasking



Posted by: Brent Sheets
DataCenter, ITKE, Contests, Data Center Contest Entries

apc-logo.gifWe’re gathering stories and photos for a cool contest sponsored by American Power Conversion (APC). First place in our Data Center Contest wins a Nintendo Wii game system. And we’re giving away twenty (20) copies of System Specifications and Project Manual for Data Centers (a $250 value!) to members just for entering the contest with a valid entry. Enjoy the contest entry below — and feel free to comment.

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From a Member who wishes to remain anonymous:

Like the proverb says, “A picture is worth a thousand words.” This photo was sent in by one of our members, stating that an IT coworker had taken this picture while visiting a newly acquired company. As you can see — this data center has all the comforts of home.
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