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Nearly half of employees use online file sharing services even though their companies have a policy against it, according to a recent report conducted by cloud storage vendor Nasuni.
For its Special Report on Shadow IT in the Workplace, Nasuni surveyed 1,300 corporate IT users. Online file sharing and bring your own devices (BYOD) are gaining in popularity as employees use PCs, iPads, smartphones and tablets to access work-related files. And they use these devices to work from airports, homes, cafes and other locations outside of the corporate office.
Companies are starting to call this “shadow IT” because these services and devices often are not controlled by traditional IT departments. For many companies, it’s a growing security problem.
“We were surprised that the percentage of users is one out of five. That is not a trivial number. There is an incredible amount of usage and it was higher than we expected,” said Connor Fee, Nasuni’s director of marketing. “We talked to a lot of IT guys and they complained about Dropbox specifically.”
Other services mentioned include iCloud and Google Drive. The survey included 300 IT managers and 1,000 employees. The survey found that one in five employees uses Dropbox for work files, and half of employees who use file sharing services do not know if their companies have a policy against it.
The report also found that corporate executives are the worst offenders, with vice presidents and directors most likely to use Dropbox despite the security risks. About 58% of employees with personal smart phones or tablets access work files from those devices. The survey found that 54% of respondents work at organizations that do not allow access to file sharing.
“The fact that corporate leaders are the worst offenders tells me IT is failing to deliver on something that is needed,” Fee said. “Having and educating about a policy is not enough. It needs to be address beyond policies.”