Storage Soup


November 20, 2008  6:04 PM

Copan follows the big guys, slashes staff

Dave Raffo Dave Raffo Profile: Dave Raffo

With large storage vendors – and other corporations – laying off and struggling these days, where does that leave the little guys? Today’s economy doesn’t bode well for startups that rely on venture funding to survive.

Take Copan Systems for example. At the start of 2008, Copan CEO Mark Ward talked about taking the MAID systems vendor public this year. As 2009 approaches, Copan’s survival depends on it securing another funding round. While waiting for funding, the company has laid off a big chunk of its staff, cut the pay of its top execs, and will give many of the surviving workers unpaid time off. 

Ward says he fully expects to get funding from new and existing VCs, but the Copan board suggested moves to cut costs.

“My board members said ‘Why aren’t you doing the same thing that Sun, HP and Dell are doing?’” Ward said, referring to companies who have announced layoffs and unpaid leave over the holidays.

Copan slashed 15% of its staff with almost all of the cuts coming in sales and marketing, Ward said. The CEO and other senior management members have taken pay cuts, which other industry sources say come to 20 percent for Ward and 10 percent for others. “It was a voluntary pay cut and I’ve taken more than everybody else,” Ward said.

Over the next two weeks, Ward said about half the employees – those not involved in new product development – will take an unpaid leave.

Ward says much of the sales slack will be picked up by a worldwide reseller deal with a large partner he hopes to name in a few weeks. According to Ward, Copan signed a multi-million federal government order last quarter and sales are going well. “We have 175 customers, and a path to profitability in 2009,” he said.

That’s providing it gets the funding to make it into 2009.

November 20, 2008  3:11 PM

Storage vendors debate Flash as cache

Beth Pariseau Beth Pariseau Profile: Beth Pariseau

By now it’s clear that all major storage vendors will support flash in their systems. But the debate rages over whether flash should be as cache or as persistent storage.

Earlier this month NetApp revealed plans to support solid-state Flash drives as cache and persistent storage in its FAS systems beginning next year. The cache model will come first.

“We believe the optimal use case initially lies in cache,” says Patrick Rogers, NetApp VP of solutions marketing. Netapp has developed wear-leveling algorithms that will be incorporated into the WAFL. WAFL’s awareness of access frequency and other characteristics for blocks will allow it to use both DRAM and flash, with flash as the “victim cache” — a landing spot for blocks displaced from primary DRAM cache.

Why not just use DRAM? “If you have a very large amount of data, and you can’t accommodate it entirely in [DRAM] cache, flash offers much higher capacities,” Rogers says.

EMC’s Barry Burke responded about a week later with a post on his blog, The Storage Anarchist, asking some detailed questions about Flash as cache. To wit:

  1. What read hit ratios and repetitive reads of a block are required to overcome the NAND write penalty?
  2. How will accelerated cell wear-out be avoided for NAND-based caches?
  3. What would be required to use NAND flash as a write cache – do you have to implement some form of external data integrity verification and a means to recover  from a damaged block (e.g., mirroring writes to separate NAND devices, etc.)?

I asked Burke to answer his own questions when it came to Flash as persistent storage, which is EMC’s preference so far. He answered me in an email:

  1. Overcoming the Write penalty – not an issue, because storage arrays generally always buffer writes, notify the host that the I/O is completed and then destage the writes to the flash drives asynchronously. Plus, unlike a cache, the data doesn’t have to be read off of disk first – all I/O’s can basically be a single direct I/O to flash: read what you need, write what’s changed. As such, reads aren’t deferred by writes – they can be asynchronously scheduled by the array based on demand and response time.
  2. Accelerated Wear-out – not an issue, for as I noted, the write speed is limited by the interface or the device itself, and the drives are internally optimized with enough spare capacity to ensure a predictable lifespan given the known maximum write rate. Also, as a storage device, every write into flash is required/necessary, whereas with flash, there likely will be many writes that are never leveraged as a cache hit – cache will always be written to more than physical storage (almost by definition).
  3. Data Integrity – again, not an issue, at least not with the enterprise drives we are using. This is one of the key areas that EMC and STEC collaborated on, for example, to ensure that there is end-to-end data integrity verification. Many flash drives don’t have this level of protection yet, and it is not inherent to the flash technology itself. So anyone implementing flash-as-cache has to add this integrity detection and recovery or run the risk of undetected data corruption.

I also asked NetApp for a response. So far no formal response to Burke’s specific questions, but there are some NetApp blog posts that address the plans for Flash deployments, one of which links to a white paper with some more specifics.

For the first question, according to the white paper, “Like SSDs, read caching offers the most benefit for applications with a lot of small, random read I/Os. Once a cache is populated, it can substantially decrease the average response time for read operations and reduce the total number of HDDs needed to meet a given I/O requirement.”

Not as specific an answer as you could hope for, but it’s a start. NetApp also appears to have an offering in place for customers to use to determine which specific applications in their environment might benefit from Flash as cache, called Predictive Cache Statistics (PCS).

As to the second question, according to the whitepaper, “NetApp has pioneered caching architectures to accelerate NFS storage performance with its FlexCache software and storage acceleration appliances. FlexCache eliminates storage bottlenecks without requiring additional administrative overhead for data placement. ”

Another precinct was also heard from in the vendor blogosphere on these topics, with a comment on Chuck Hollis’s blog late last week. With regard to the write penalty, Fusion-io CTO David Flynn argued that the bandwidth problem could be compensated for with parallelism–i.e. using an array of NAND chips in a Flash device .

He added:

Latency, on the other hand, cannot be “fixed” by parallelism. However, in a caching scheme, the latency differential between two tiers is compensated for by choice of the correct access size. While DRAM is accessed in cache lines (32 bytes if I remember correctly), something that runs at 100 times higher latency would need to be accessed in chunks 100 times larger (say around 4KB).

Curiously enough, the demand page loading virtual memory systems that were designed into OS’s decades ago does indeed use 4KB pages. That’s because it was designed in a day when memory and disk were only about a factor of 100 off in access latency – right where NAND and DRAM are today.

This is an extension of the debate that has been going on all year about the proper place for solid-state media. Server vendors such as Hewlett-Packard argue that Flash used as persistent storage behind a controller puts the bottleneck of the network between the application and the speedy drives, defeating the purpose of adding them to boost performance. And round and round we go…at the rate it’s going, this discussion could last longer than the  disk vs. tape argument.


November 20, 2008  1:34 PM

Storage Soup is moving

Dave Raffo Dave Raffo Profile: Dave Raffo

Within the next few weeks, Storage Soup is moving to IT Knowledge Exchange, a TechTarget site where IT pros can ask or answer technical questions or follow dozens of IT blogs hosted there.

We’re moving our blog there to bring you closer to your peers in the storage industry.

The content of Storage Soup won’t change. Only our address will change — and we’ll automatically redirect you there when the change happens.

Once we move, be sure to bookmark the new link, and if you’re into RSS, subscribe to us using your favorite feed reader.


November 18, 2008  3:21 PM

Asigra offers free I/O benchmarking tool for disk-based backup

Beth Pariseau Beth Pariseau Profile: Beth Pariseau

Backup software vendor Asigra is looking to “hold storage vendors’ feet to the fire” with a new free tool it will be offering to customers to validate IOPS on disk-based backup hardware. According to Asigra executive vice president Eran Farajun, sometimes customers end up buying systems to support disk-based backup that are overkill thanks to persuasive salespeople, and others “think they can get away with a cheaper version” and under-buy.

The new tool will simulate read/write loads of different file system configurations and user profiles to simulate the work that Asigra’s backup software would place on the system. Users can simulate configurations of 300, 500 and 1000 sites. “Maybe [getting adequate backup performance out of a disk array] means you switch from Fibre Channel to SATA drives, or you go from a 32-bit to a 64-bit NAS head,” Farajun said. Results of the testing done by the I/O simulator are generally ready in a week or two depending on workload, and can be fed into Excel spreadsheets or Crystal Reports.

Vendors already post results of benchmark testing on sites like SPEC.org, but according to Farajun, “Most of the time, those numbers aren’t that helpful–they’re optimal, utopian, statistical numbers. It’s like going to buy a Camry and the salesperson tells you how fast the NASCAR version can go on a closed course with a professional driver.”

Enterprise Strategy Group analyst Bob Laliberte said he saw this move being less about taking on storage vendors and more about Asigra attempting to boost its software’s appeal in the market. “Everyone’s trying to do what they can to show value and value add in this economy,” Laliberte said, adding that one potential application for the new tool would be among service providers who could pass along any cost savings realized by paring down backup infrastructures to customers.


November 18, 2008  1:00 AM

What’s to become of Sun’s STK business?

Beth Pariseau Beth Pariseau Profile: Beth Pariseau

Many in the storage industry are wondering about the fate of the Sun StorageTek business following Sun’s revelation of its umpteenth restructuring last week. In a press release issued Friday, Sun said it will be laying off between 5,000 and 6,000 employees, or 15% to 18% of its workforce, in an effort to save $700 million to $800 million in the next fiscal year.

Sun’s continually dismal earnings reports (it reported a revenue decline of $1.7 billion for the most recent quarter) already led to speculation that the company will be taken private or sell off parts of its business. But the buzz in the industry is intensifying with this lastest layoff because of the restructuring’s keen focus on open source software, which is where Sun has been turning its efforts in storage as well.

The elephant left in the room is the “traditional” storage business, most of it acquired for $4.1 billion with StorageTek three years ago.

Sun’s storage business now consists mainly of tape from StorageTek and open storage. But Sun is primarily interested in developing its own ideas and making its own way. CEO Jonathan Schwartz made clear on the earnings call that open storage would be the focus going forward. “We believe we can expect strong growth in open storage as the adoption of ZFS continues and the need for open systems becomes ever more critical for customers seeking better performance at a lower price than traditional NAS,”he said.

Now,  sources with inside knowledge of Sun’s storage strategy point to the realignment of key executives to focus on software as a confirmation that Sun is getting ready to pull the plug on the traditional storage business. Sun shifted Anil Gadre from chief marketing officer to the head of a new software-focused business unit, and moved the Solaris, Virtualization, and Systems Management Software divisions under Systems executive vice president John Fowler. One source said the shift in focus can’t bode well for the traditional business.

“Sun’s key systems and marketing execs are all now in charge of software business units – or they have left the company, like Andy Bechtolsheim,” said the industry insider.  

According to this source, “the facts are that Sun can’t sustain its current business given its current fiscal performance.  Sun’s core expertise and strategy is Solaris, file systems, [and] systems software.  All indications are that Sun will continue to invest here, but economically the company must divest or sell other assets not critical to Sun’s future or core competency…the traditional storage business is clearly packaged for a sell off.”

One shareholder, Southeastern Asset Management, which took a 21% stake in Sun last week, has also stated publicly it views Sun as a software company. Reuters reported that Southeastern “said it might go around the technology company’s board to talk to ‘third parties’ about alternatives,” though that story also notes that a buyer for all of Sun as a whole is unlikely. However, “one business that Sun could sell fairly easily is StorageTek, a data storage business that it bought in 2005 for $4.1 billion. Bankers estimated it to be worth $750 million to $1 billion today,” the Reuters report adds.  

If Sun is looking to sell off what’s left of StorageTek, who will buy? While a fire-sale price compared with what Sun paid for it, $750 million to $1 billion is still a hefty price for anyone to pay for tape in the current financial climate.  Unless there’s some surprise white knight waiting in the wings to take on a tape storage business in this kind of economy, it could still be back to the drawing board for Sun…again.


November 17, 2008  6:06 PM

Symantec CEO Thompson to step down

Beth Pariseau Beth Pariseau Profile: Beth Pariseau

At the end of a busy Monday, Symantec revealed that John Thompson is giving up his CEO post and “retiring” to the role of Chairman of the Board, with COO Enrique Salem taking over as CEO.

I was somewhat surprised by this move. I met Thompson at Symantec Vision this June and found him  sharp and personable. His age, 59, also seems a bit young for retirement.

However, financial bloggers have seen this differently. For example, 24/7 Wall Street.com put Thompson on its list of “CEO’s to Go” in 2008, with a detailed explanation of the ways Thompson and Symantec have run afoul of Wall Street. The complaints are mostly due to a stubbornly low stock price, attributable in part to the Veritas and Altiris acquisitions. “Wall Street hated the change of strategy [with Veritas] and still dislikes it.  To us, the storage play and the data security play makes sense. But money talks and the money is against this merger even after two-years,” the 24/7 hit-list article stated.

In response to today’s news, 24/7 Wall St. author Jon C. Ogg writes, “this was with some mixed emotion because we have heard such great things about him and believed him to be a high-caliber person.  Because we thought well of him, despite his company’s share performance, we said it isn’t too late for Thompson and we think there is a real shot that he’s be more valuable to keep as Chairman with a new CEO rather than an outright revolution. ”

Sigh. I don’t know about you, but right about now, I am a bit sick of hearing about Wall Street. Maybe Thompson felt the same way.


November 17, 2008  12:43 PM

Nirvanix lands on The Planet

Beth Pariseau Beth Pariseau Profile: Beth Pariseau

The Planet, which hosts servers and applications for its customers, is adding a cloud-based storage service to its offerings based on a new partnership with cloud storage provider Nirvanix. Nirvanix came out of stealth last fall, claiming it could offer better performance than established cloud players like Amazon S3. The reason was because it is constructing a global network of storage “nodes” based on the way Web content delivery systems work: by moving the storage and processing power closer to the user, cutting down on network latency.

With this agreement, The Planet is making one of its Texas data centers a new Nirvanix node, bringing the storage cloud to its existing hosting customers. The Planet will also be opening up the new infrastructure to non-hosted, storage-only customers in 1Q 2009, according to Rob Walters, general manager of the storage and data protection business unit at The Planet.

The Planet will join an already crowded cloud storage market which includes big players like EMC and Amazon. According to Walters, one differentiator between The Planet’s and Amazon’s cloud offerings is that the Planet will not charge for “requests” to the cloud file system in addition to capacity and bandwidth charges, which Amazon does for some of its services. “Stripping it down to bandwidth and capacity is a big piece of our value-add,” he said.


November 17, 2008  12:13 PM

EMC forms new subsidiary to house Mozy, Pi

Beth Pariseau Beth Pariseau Profile: Beth Pariseau

Can you hear the Decho? That’s what EMC’s calling its newly launched subsidiary, Decho (short for Digital Echo) Corp. Decho will be a combination of two formerly separate EMC businesses: Mozy Inc. and Pi Corp.

Decho will continue to offer consumers and businesses Mozy-branded online backup services, including Mozy Enterprise, though Decho’s focus is on individual (read: consumer) data. “Another example of the trend Gartner has called the ‘consumerization of IT,’ ” a spokesperson wrote to me in an email this morning. (Although I wonder what the outlook is on that concept, given what else has been happening in consumer products lately.)

According to the announcement, Decho will also introduce new cloud-based services for individuals over time. These services will likely be based on Pi’s still-stealthy IP, which at the time of EMC’s acquisition of Pi was described as cloud middleware that makes data accessible using multiple types of endpoint devices.

Right now the Pi still seems to be under wraps (cooling on a windowsill, maybe?), since no details are forthcoming about what future Decho services might be. Quoth the EMC spokesperson, “[Future services] will be focused on helping people do things with their data once it’s in the cloud. The new services will address the growing challenge people have as the amount of their data increases in volume and value, as it persists over time and is spread across multiple devices and services.”


November 17, 2008  4:43 AM

CA goes SaaS route with DR

Dave Raffo Dave Raffo Profile: Dave Raffo

CA jumped into the software as a service (SaaS) game by launching three offerings at CA World. The SaaS offerings include a disaster recovery/business continuity service called CA Instant Recovery On Demand, which is built on technology acquired when CA bought XOsoft in 2006.

CA will sell the service through resellers and other channel partners. A participating reseller will establish a VPN connection between the customer and CA, and use that to automatically fail over a server that goes down. The service supports Microsoft Exchange, SQL Server and IIS, as well as Oracle applications.

Instant Recovery on Demand  costs around $900 per server for a one-year subscription.

Adam Famularo, CA’s general manager for recovery management and data modeling, expects the service to appeal mostly to SMBs because larger organizations are more likely to use the XOsoft packaged software for high availability and replication. “If an enterprise customer says ‘We love this model, too,’ they can buy it,” he says. “But most enterprises want to buy it as a product.”

Famularo says he sees the service more for common server problems than for large disasters. “It’s not just for hurricane season, but for everyday problems,” he says.


November 12, 2008  6:31 PM

Recommended reading about EMC Atmos

Beth Pariseau Beth Pariseau Profile: Beth Pariseau

Since I’ve been in the storage industry, I can’t think of another product that generated as much hype and interest for as long as EMC’s “Maui,” now rechristened Atmos for its general release.

Now that there’s actual technical nitty-gritty to get into about the product after a year of talk, the Internet is having a field day. There are a few follow-up resources with great details about the product springing up that I want to point out in case you missed them:

  • VMware senior director of strategic alliances Chad Sakac has an intricately detailed post up about how VMware’s vCloud initiative fits in with Atmos, and the differences between what VMware’s doing in the cloud and what Atmos is trying to accomplish.
  • Another EMCer, Dave Graham, covers the details of the hardware (aka “Hulk”) that’s being paired with Atmos.
  • The Storage Architect has questions.
  • Finally, StorageMojo’s Robin Harris has links to all the relevant technical whitepapers for anyone looking to truly geek out to their heart’s content. Harris also points out the highlights for those who don’t make whitepapers typical bedside reading.

I have been skeptical about cloud computing in the past, and remain that way to a certain extent. While I have no doubt about the ability of storage vendors and IT departments to put together huge, booming, honking service provider infrastructures, I still think that those pesky details about how users–especially users with a lot of data–are going to get their data there and back in a reasonable period of time have not been addressed. Some of my colleagues, like SearchServerVirtualization’s Alex Barrett,  have seen this movie before, and “[wonder] why hosting providers think that cloud storage will succeed when storage service providers (SSPs) of the late 1990s were such a blatant failure?”

For many, the answer to that question is that today’s technology has advanced since the 1990s. Chris Gladwin, founder of Atmos competitor Cleversafe, told me that he’s had the idea for his cloud offering for years, but the average Ethernet network was nowhere near up to speed. Now it’s more like ‘near.’ And just yesterday I wrote about one startup, Linxter, that’s trying to do something about one piece of the networking equation. It may be that the technology’s finally ready, even if the idea doesn’t look much different.

It has also been suggested to me by IDC’s Rick Villars that the storage industry thinks of the cloud as an effort to replace all or part of an enterprise data center, but that cloud service providers actually represent a net new mass of storage consumers. It might be that both skeptics and cloud computing evangelists are exactly right, but they’re talking about differing markets.

When it comes to the enterprise, though, I think the cloud will have its uses–not necessarily in deployments but in giving rise to products like Atmos. The enterprise has been looking for a global, autonomic, simple, logical means of moving data based on its business value, not to mention cheap, simple, commodity storage hardware components, for quite a few years now. I’ve written stories before prompted by the wistful look in enterprise storage admins’ eyes when they hear about automation like Compellent’s Data Progression feature for tiered storage.  Whether or not the external cloud business takes off like people think it will, it looks like some longstanding enterprise storage wish list items might still be checked off.


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