October 31, 2013 7:29 PM
Posted by: Sharon Fisher
, disaster recovery
Where were you a year ago? If you were on the East Coast, chances are you were dealing with Hurricane Sandy, a storm that was unprecedented not so much for its size and damage but for the way it seemed to target New York data centers. As we come up on the anniversary, what have we learned?
As you may recall, a number of data centers shut down abruptly due to losing power — which was often situated in the basement. While some companies got generators, others were stymied due to a lack of diesel fuel for them — or having to take diesel fuel up flights of stairs in a bucket brigade. Salt water and other debris also damaged equipment at some data centers.
Companies such as PEER 1 Hosting, which set up the famous bucket brigade, have been talking about what they’ve learned and offering advice to other companies that find themselves in similar situations.
As PEER 1’s Ryan Murphey notes, an important factor is people. “If you can’t ‘staff up’ before the storm, think about how you’ll get additional support to the facility if it’s needed,” he recommends such as by setting up emergency response teams near data centers.”
“Focus on the people, stupid,” agrees Barb Darrow of GigaOm. “Before Sandy, nobody seemed to imagine that highways, tunnels and subways could be out for days on end. Now there have to be plans in place for how personnel can get to the affected area, and for how other personnel can work remotely as effectively as possible.”
Murphey also suggests stocking up on equipment and setting up contracts ahead of time for items such as fuel. For example, the organization now has a pump that can reach the 18th floor, as well as fuel hoses on-site — which fit the generators. And for stored diesel, organizations need to set up filters and other systems to remove any potential water from the fuel, which could keep generators from running, warns Alastair Trower in Data Center Knowledge.
At the same time, Murphey notes that stuff happens and you can’t always count on being able to get what you need when you need it, contracts or no.
Other people and entities are also making preparations. For example, the state of New York is setting up a strategic gasoline reserve of as much as 3 million gallons, though it isn’t clear how much of that would be regular unleaded gasoline for vehicles vs. diesel fuel that could be used in generators. The New York Stock Exchange has devised a plan takes advantage of the company’s data centers in New Jersey and in Chicago.
Some organizations are also working on getting better, more site-specific weather prediction in place so they have a better idea of what can happen in their own locations, Darrow writes.
At the same time, some things haven’t changed. While some organizations are looking at backup data centers in less hurricane-prone regions, such as Omaha, Nebraska, Darrow writes, an April survey found that two-thirds of data center managers would rather see the data center in the city where they worked — and even potential alternative locations tended to be vulnerable to natural disasters themselves. The most important reasons given for data center expansion, Digital Realty noted, were (in order of priority) the need for increased security, energy efficiency, new applications/services, and more space. It isn’t clear whether “Not Being Under Water,” “Not Being on Fire,” or other variations on “Not Being Destroyed” were choices.
Time-critical organizations such as stock exchanges and other financial companies are also concerned about latency, or the additional seconds involved in getting data from places like Nebraska rather than New York.
And Murphey notes that, despite his company’s experience, it still is unlikely to put its electrical equipment anyplace other than the basement. First, real estate on higher levels is more expensive. Second, there are structural issues associated with supporting the weight of the equipment, as well as practical issues with storing diesel fuel anywhere other than a basement.
If nothing else, maybe you’d better stock up on buckets.
October 29, 2013 11:09 PM
Posted by: Sharon Fisher
, digital preservation
Researchers say they have developed a data disk that could last a million years (as long as you don’t hit it too hard to get it too hot), enabling us to save our culture for future generations, even after we’re no longer here.
Goody goody gumdrops. That’s not going to do it.
A quick recap of the disk technology – developed by Jeroen de Vries, a PhD candidate at the University of Twente in the Netherlands — is that it uses a base of tungsten, encapsulated in silicon nitride, and then is etched with lines 100 nm wide. The example they used was QR codes, but it could have been anything.
How do they know it will last a million years? Well, they don’t, exactly; they artificially aged it in an oven, saying that an hour in an oven at 445 degrees Kelvinwas equivalent to aging it a million years, and then ascertained that the majority of the data was still readable. (As one commenter pointed out, “My oven survives at 200°C for more than 4 hours and I can assure you it won’t be around for longer than 20 years.”)
That said, even if the disk does last a million years, it’s not invulnerable. If something falls on it – like, you know, a wall — it can break. If it gets exposed to high heat – the example used in the articles was that of a house fire – the data will degrade. (Nobody seemed to want to use the words “nuclear bomb,” though it seemed an obvious question.) Presumably if the Yellowstone supervolcano goes off, we’re hosed as well.
So okay. We’ve got a disk that lasts a million years. But even assuming that future generations want to see Miley Cyrus twerking, chances are they’re not going to be able to – due to the same sort of problems we’re running into now with digital preservation.
When’s the last time you tried to read a Zip drive? How about a 3 ½” floppy? A 5 ¼” floppy? An 8” floppy? The media may be just fine, but if I don’t have a device to read it, if I don’t have drivers to communicate with the device, if I don’t know how to decode it, if I don’t know what language it’s written in, I’m SOL.
(I’m not going to mock the researchers for doing their testing with QR codes; they said themselves it was just an example and they weren’t actually suggesting that the QR code was a million-year format. By the way, have you seen a CueCat lately?)
Recall the potential problems that one game developer had in April, 2012, trying to read disks from a game he’d developed a few years before:
- Finding a drive to read the disk
- Finding software to read the disk
- Dealing with whatever forms of copy protection the disk might have had
- Finding software to run the software on the disk
- Dealing with whatever damage the disk itself might have suffered during its 22 years in his dad’s garage
- Dealing with whatever “bit rot” the data might have suffered
Even if this million-year disk takes care of the last two problems, you still have the other four to deal with.
Oh, the scientist told Motherboard, hand-wavingly, one of the first things that the disk should do is teach future generations how to read the disk. If he could solve that problem alone, then he’d be doing something even more significant than developing a disk that lasts a long time.
October 22, 2013 9:19 PM
Posted by: Sharon Fisher
, data storage
, open compute
So the newest thing lately is to design a top-seekrit data center, and then invite the media to come take a look at it and take pictures. Google did it a while back, now it’s Facebook’s turn.
You may recall that a little over a year ago, Facebook revealed it was building a “cold storage” facility in Prineville, Ore. — so-called because the data on it wouldn’t need to be retrieved very often. While it saved a lot of energy compared with storage systems that were always on, it also took longer to retrieve the data when it was needed, because the disks needed to spin up again, which could take, gasp, up to 30 seconds.
If you’re not familiar with Prineville, it’s smack in the middle of Oregon — about two hours from The Dalles hydropower facility, about three hours from Portland, and about an hour from Bend. The operative part is that this whole area of central Oregon is data center central, because of its access to cheap land — because it’s out in the middle of nowhere — and cheap power — because of its proximity to The Dalles. Google has a facility near The Dalles, while Apple also has one in Prineville.
You may also recall that Facebook is on a mission, called the Open Compute Project, to do for hardware what the open source movement has done for software — that is, figure out the best, most minimal ways to design hardware, and then tell the world about it. It’s done this for servers, storage, and now archival storage. The Prineville Data Center even has its own Facebook page, and the company is diligently offering grants and such to the nearby community to be a good neighbor. (In another such indication, the 70 staff and contract employees make 150 percent of the prevailing local wage.)
Hence the field trip. And in this case, it pretty literally is out in a field.
“Each disk in the cold storage gear can hold 4 terabytes of data, and each 2U system contains two levels of 15 disks,” writes Jordan Novet in Data Center Knowledge. “This configuration allows for 4 petabytes of cold storage in a rack (each storage head has 2 PB attached and there are 2 heads per rack).” There were also pictures, and Facebook had already published the cold storage specifications.
“Less than a week into its operation, the cold storage facility is already storing nine petabytes of user data,” writes Elon Glucklight in The Bulletin of Bend (which includes video as well as pictures). ”That’s equal to nearly 9.7 billion megabytes. A typical uploaded photo ranges from 2 to 10 megabytes. When it’s full, the 16,000-square-foot cold storage building would be able to hold thousands of petabytes of data.” The company could also add additional wings totalling up to 32,000 square feet, he added, noting that while Facebook would not reveal the cost of the facility, county permits put the cost of the first wing at $6.8 million.
Facebook officials told the media that 80 percent of the photo requests come for just 9 percent of the photos. Hence the need for the facility. The data center is scheduled to reach capacity in 2017, depending on how many cat pictures we take.
The cold storage aspect means that the facility uses 52 percent less energy than a comparable data storage facility, writes Andy Giegerich for Sustainable Business Oregon, who goes on to note that the facility meets LEED Gold standards for its design, use of sustainable, locally sourced materials, and care in disposing of its waste.
“The social media giant has, as part of its drive to operate a green data center, launched two public dashboards that report continuous data for such key efficiency metrics as power and water usage effectiveness,” Giegerich writes. “Not only are the dashboards available to Facebook workers, they’re available to the public.”
Meanwhile, some enterprising reporters realized they could see the more secretive Apple data center from the Facebook one, and took the opportunity to take pictures of that, too, as well as check out its county filings. No word on when their field trip is, but knowing Apple’s reputation for secrecy, it’s probably best not to make reservations yet.
October 9, 2013 11:57 PM
Posted by: Sharon Fisher
Update: I have recently been informed by David Eskelsen, a spokesman for Rocky Mountain Power and PacifiCorp Energy, that there are two errors in this story.
One is that the reported 65 MW used by the NSA data center is nearly as much as Salt Lake City. Salt Lake City actually uses more like 400 MW.
The other is that he wanted to clarify that Rocky Mountain Power is not the source of the NSA’s power problems. “Our engineers conducted detailed studies to confirm—with NSA’s concurrence—that Rocky Mountain Power’s system was not the source of any of the problems.”
I regret the errors and appreciate the corrections. Thanks!
You may recall that people have been speculating about how much data the NSA will be able to store in its seekrit Utah facility, with some estimating it in the zettabyte range and others pooh-poohing that figure.
What everybody could agree on, though, is that it would take a powerful lot of ‘lectricity to run – nearly as much as nearby Salt Lake City.
The Utah data center is reportedly slated to use up to 65 megawatts of power, or as much as the entire city of Salt Lake itself. Forbes quoted [WWW developer Brewster] Kahle’s estimate of $70 million a year for 70 megawatts, while Wired reportedly estimated $40 million a year for 65 megawatts. (And recall that Utah passed a law earlier this year that would enable it to add a new 6% tax to the power used, which could tack on up to $2.4 million annually on to $40 million.)
[Security consultant Mark] Burnett’s power calculation is even higher. “250 million hard drives would require 6.25 gigawatts of power (great Scott!). Of course, drives need servers and servers need switches and routers; they’re going to need a dedicated nuclear power plant. They’re going to need some fans too, 4.25 billion btu definitely would be uncomfortable.”
Well, the data center is apparently having trouble getting enough clean electricity to run the plant reliably, according to an article in the Wall Street Journal, which broke the story. In fact, the arcing – up to 10 incidents in the past 13 months, referred to as “meltdowns” — has slagged some of the equipment, as much as $100,000 worth per incident, delaying the opening of the data center for up to a year.
Oh, and they aren’t sure what causes it, but an NSA spokesperson assured the Journal that the problems have now been mitigated.
That’s not all. “Backup generators have failed numerous tests, according to project documents, and officials disagree about whether the cause is understood,” the WSJ writes. “There are also disagreements among government officials and contractors over the adequacy of the electrical control systems, a project official said, and the cooling systems also remain untested.”
Critics, of course, were having a field day with the story, suggesting sabotage, Stuxnet, and straight-out lying on the part of the NSA, as well as attributing the problem to whichever political affiliation of which they were not a member. Another commenter, claiming he’d actually worked there, chalked it up to simple government incompetence.
Others, equating it to the Tower of Babel, suggested God might be angry. (This is Utah we’re talking about.) In addition, the power going into the facility was cursed during a demonstration on July 4, according to Fox News at the time. “I pray Lord that you would have a curse on that facility. On the water that goes into that facility. On the electricity that goes into that facility,” speaker Dale Williams reportedly said.
Some other companies, such as Apple, eBay, and Google — faced with the massive electricity their data centers require — have been incorporating renewable energy systems into their data centers. Power for the NSA facility is reportedly largely derived from coal.
September 30, 2013 2:19 PM
Posted by: Sharon Fisher
, digital preservation
, federal government
, thumb drives
NASA recently announced that humanity had finally made it to space beyond our solar system – using less memory than that of a low-end iPhone, an 8-track tape player for storage, and other technology that was cutting-edge in 1977 when it was launched.
Now, just because it’s an 8-track, that doesn’t mean you’re going to be able to pop your Slim Whitman tape into it. Because this is NASA, it’s a special 8-track, if you go back and look at the specs in the original documentation. (And bravo to NASA for OCRing the original documentation to make it easier to search.)
“The data-storage subsystem can record at two rates: TV pictures, general science and engineering at 115.2 kbps; general science and engineering at 7.2 kbps; and engineering only at 7.2 kbps ,” the documentation reads. (To put that into perspective, the typical SATA drive today is specced at 3-6 gbps.) “The tape transport is belt-driven. Its 1/2 in. magnetic tape is 328 m (1,076 ft.) long and is divided into eight tracks that are recorded sequentially one track at a time. Total recycleable storage capacity is about 536 million bits — the equivalent of i00 TV pictures. Playback is at four speeds — 57.6; 33.6; 21.6 and 7.2 kbps.”
In other words, it had a total capacity of half a megabyte. Today, we can get thumb drives for less than a dollar a gigabyte.
“That means next time you go out and take a picture with your new camera, just 1 picture at a high resolution is equal to all the data storage Voyager 2 had available during its Jupiter/Saturn/Uranus/Neptune flyby!” noted one space buff in 2008 — a data point that is itself outdated.
Every six months, the stored data would get played back. “Voyager transmits information back to Earth using a 23-watt signal,” writes Caitlin Dewey in the Washington Post. “For comparison, my college radio station broadcast on a 20-watt signal and couldn’t be heard even a few blocks off campus. It is, per NPR, about eight times stronger than the average cellphone.”
The downside is when the spacecraft started to near the edge of the solar system, explains the New York Times. NASA wanted to be able to record more data with it. As in many other organizations that have dealt with digital preservation issues, NASA engineers — some of whom probably hadn’t been born yet when Voyager took off — didn’t know how to deal with the antiquated technology.
“NASA’s young programmers were accustomed to working with virtually unlimited storage capacity,” writes Dale McFeatters in a Scripps-Howard News Service editorial. “The solution was to bring out of retirement 77-year-old NASA engineer Lawrence Zottarelli, who had worked with the eight-track units. The team successfully fed data into two computers [Suns] made by a company that was merged out of existence three years ago.”
Just remember that the next time somebody tries to tell you that engineers over 40 aren’t good for anything.
September 27, 2013 4:19 PM
Posted by: Sharon Fisher
You may recall Nirvanix as the company that would send out a press release after each natural disaster, urging people to come use its service. Well, apparently that strategy didn’t work too well, or maybe we just haven’t had enough natural disasters lately, because several publications, including Information Age, reported that its customers had been told they had two weeks to find another repository for their data, presumably before it shuts down its service.
What that means is, “If you used Nirvanix for third or fourth duplicate copies you need assurance that data will be destroyed,” writes Simon Robinson in Computer Weekly. “If you used it for primary data you need that data back, and that is no trivial task right now.”
Consequently, there’s some degree of poetic justice to the fact that other companies are taking the occasion to jump out of the woodwork to issue their own press releases, promising Nirvanix customers that they can be taken care of. Attunity, for example, announced on Monday a migration service from Nirvanix to AWS’ S3 Cloud, using Attunity’s CloudBeam service, which is intended to simplify and accelerate data loading into Amazon S3.
Network administrators are also scrambling to find alternatives and to figure out the logistics of getting copies of their Nirvanix data installed somewhere else, if they hadn’t done it before. Even organizations that didn’t use Nirvanix are taking this as a wake-up call about whatever cloud storage vendor they’re using, while others — those who never cottoned to the idea of cloud storage in the first place — are patting themselves on the back for their prescience.
“When relying on cloud services it is important to have a backup plan–or at least a way out should the service become untenable,” writes Isha Suri in the Silicon Angle blog. “In the wake of the news of Nirvanix shutting down opinions have begun to rise about how to prepare for and handle such an event.”
Analysts such as Forrester’s Henry Baltazar and Gartner’s Kyle Hilgendorf are suggesting that organizations make sure they have an exit strategy when they sign up with a cloud service, but point out the difficulty of getting data out of the cloud once it’s in. “One of the most significant challenges in cloud storage is related to how difficult it is to move large amounts of data from a cloud,” he writes. “While bandwidth has increased significantly over the years, even over large network links it could take days or even weeks to retrieve terabytes or petabytes of data from a cloud.” He also recommends that organizations look for cloud storage vendors that offer direct connect or shipments of portable hard drives.
The company has finally officially announced its demise on its website, saying it was “working hard” to keep the service available until October 15 to give customers a chance to move their data.
September 18, 2013 11:13 PM
Posted by: Sharon Fisher
, data storage
, station wagons
Faithful readers of this blog are aware that we sometimes visit the issue of “what is the bandwidth of a station wagon full of magnetic tapes speeding down the highway” and other ways of putting Really Enormous Amounts of Data in context.
Similarly, this blog recently addressed the issue of how much data the NSA could store.
However, this week Randall Munroe, the author of the geek comic xkcd, came up with a new measurement of data, based on a reader question: “If all digital data were stored on punch cards, how big would Google’s data warehouse be?” Munroe, a physicist who has worked for NASA, in addition to the comic, answers hypothetical reader questions involving physics like this once a week. Other examples include “How fast can you hit a speed bump while driving and live?” and “If you call a random phone number and say ‘God bless you,’ what are the chances that the person who answers just sneezed?”
Anyway, using publicly available data — sources of which were all dutifully footnoted — Munroe went through very much the same sort of back-of-the-envelope calculation that this blog and other sources have gone through, first to calculate the amount of data Google has — in punch card size — and next, to extrapolate from that the amount of data the NSA has.
In the process, there’s several interesting bits. For example:
“To make things worse, given the huge number of drives they manage, Google has a hard drive die every few minutes,” he writes, dutifully footnoting the source of this information. “ This isn’t actually all that expensive a problem, in the grand scheme of things — they just get good at replacing drives — but it’s weird to think that when a Googler runs a piece of code, they know that by the time it finishes executing, one of the machines it was running on will probably have suffered a drive failure.”
Anyway, the figure Munroe came up with for Google’s data store, after a bunch of this calculation, is 15 exabytes. How much is that in punch cards?
“15 exabytes of punch cards would be enough to cover my home region, New England, to a depth of about 4.5 kilometers,” Munroe writes. To put that into perspective (which is something he’s very good at), “That’s three times deeper than the ice sheets that covered the region during the last advance of the glaciers.”
Going on to the NSA, Munroe also pokes fun at some of the more breathless of the speculation. “A few headlines, rather than going with one estimate or the other, announced that the facility could hold ‘between an exabyte and a yottabyte’ of data … which is a little like saying ‘eyewitnesses report that the snake was between 1 millimeter and 1 kilometer long.’”
Munroe concludes with how to find out where the seekrit Google data centers are — like CNN’s Wolf Blitzer advises, it’s “Monitor the pizzas.” “Google has created what might be the most sophisticated information-gathering apparatus in the history of the Earth … and the only people with information about them are the pizza delivery drivers,” he writes.
September 7, 2013 2:26 PM
Posted by: Sharon Fisher
, law enforcement
Prosecutors have dropped attempts to force a suspect to give up the encryption key for his hard drives. Unfortunately, they dropped the attempts not because it was the right thing to do, but because they succeeded in breaking into his hard drives another way and getting the information they wanted.
As you may recall, this all started when Jeffrey Feldman was suspected of having child pornography, based on the names of files he allegedly exchanged on a file-sharing site. However, of his 16 hard drives, 9 were encrypted, and he refused to provide law enforcement with the decryption key. In April, a judge ruled at first that Feldman was not required to give up the decryption key, but then reversed himself in May after law enforcement succeeded in decrypting one drive, which linked the drive to Feldman. However, in June, a different judge granted a stay on that order.
As we noted in May, when the judge reversed himself, this is part of a continuing process where courts are trying to figure out what an encryption key is, legally speaking. Is it a physical thing, like a key to a lockbox, which is not protected by the Fifth Amendment? Or is it like the combination to a safe — the “expression of the contents of an individual’s mind” — which is protected? In some countries, people have even been jailed for refusing to reveal an encryption key.
This case, like most of the other ones regarding revealing encryption keys, has to do with child pornography, which adds another nuance to the issue. Are law enforcement and the legal profession more likely to push the envelope of legal search because they so badly want to catch child pornographers? Or because they think people will be less likely to criticize their methods because the crime is so heinous? (Or as Mike Wheatley put in his blog, Silicon Angle, about the original case, “Data Encryption Makes Perverts Untouchable.“)
“That’s also the whole point of the Bill of Rights: ‘mere suspicion’ is not enough to let the government search your premises and invade your privacy; the government needs actual evidence of wrongdoing before it can interfere with your life,” countered Jennifer Abel, in the Daily Dot, about the April case. “Nowhere in the text of the U.S. Constitution does it say ‘All rights listed herein may be suspended, if cops suspect you did something really really bad.’”
In July, the Electronic Frontier Foundation filed an amicus brief in the case, which laid out all the various reasons and legal precedents why it believes that forcing someone to reveal a decryption key violates the Fifth Amendment protection against self-incrimination. Increasingly, the EFF noted, people and businesses are encrypting their data for their own protection, not because they’re doing anything untoward.
In addition, Feldman’s attorneys contended in July that the prosecution had written its case in such a way as to make it sound like his encryption method and computer system was more sophisticated than that of the average person, with the intent to mislead the court. Examples it cited included describing Feldman’s drives having an “intricate electronic folder structure with thousands of files” when even Windows itself has such a folder structure.
In any event, Feldman was formally charged in August, based on evidence obtained when two of the hard drives were decrypted and sufficient evidence was found to charge him with the crimes. At that point, the prosecution dropped its efforts to force him to decrypt the drives.
Prosecution was under the gun here; the arrest happened the day before the prosecution was due to submit a brief explaining why its request would not violate Feldman’s Fifth Amendment rights, the Milwaukee-Wisconsin Journal Sentinel notes.
The upshot is that we’re no closer to a definitive ruling on whether people will be required to give up decryption keys based on law enforcement suspicions. Because of the varying rulings by lower courts, it is believed by experts that we will need a Supreme Court ruling before we get a definitive answer.
August 31, 2013 9:18 AM
Posted by: Sharon Fisher
The virtual world was made real this week, as anybody who was anybody was in San Francisco, the site of this year’s VMworld conference for VMware. But there were more clouds in the air than the city’s traditional summer fog.
As always, such conferences feature a lot of new products, which you can read about more. But what many found more interesting was what it all meant for VMware itself, in a year marked by technology and leadership changes. The company became famous for helping organizations use their servers more efficiently, but in a time when server sales are going down and users are moving to the cloud, VMware is in the classic “innovator’s dilemma,” trying to catch up with newer, nimbler competition without alienating its traditional base.
No less a presence than the New York Times (the Times knows from virtualization? Who knew?) writes,
“VMware’s main product, virtualization software, allows one computer server to do the work of many, and for complex tasks to be shared across several machines. That disrupted the old computer server business, and helped usher in the current model of big data centers and cloud computing. But now, as other companies offer both proprietary and open source virtualization, VMware has to move on from the world it helped destroy.”
In the same way that VMware virtualized servers, it and other vendors have virtualized other aspects of computing, such as storage. VMware is looking to extend that to the network itself, through NSX, a product family based on its purchase a year ago of Nicira. And certainly there was a slide full of company logos ready of vendors that said they will support it — though some of them were complaining that the new APIs gave them less functionality than they had had.
On the other hand, one big name was missing: Cisco, which went on later in that week to criticize the whole idea of software-based networking. Of course, to a certain extent, Cisco is in the same dilemma as VMware – having to defend its turf against new, innovative technologies. “It’s hard to be a partner with someone when you’re on a collision course with them,” writes Barb Darrow for GigaOm.
All of this is happening against a backdrop of executives leaving the company in the past year — really, starting with Paul Maritz leaving as CEO to become chief strategy officer at EMC a year ago, and then heading up the Pivotal effort of “everything VMware had that wasn’t virtualization.” And current VMware CEO Pat Gelsinger has been talked about as a potential CEO for EMC once Joe Tucci decides to retire for good. But there’s been more, notes Darrow:
“Maritz took some people with him so they’re still under the umbrella held by parent company EMC. Others left as VMware de-emphasized or sold off ”non-core” technologies like Zimbra, Sliderocket and Wavemaker etc. But the departure of other top executives — CTO Stephen Herrod, and especially former cloud infrastructure head Bogomil Balkansky, definitely contributed — right or wrong — to a perception of brain drain.”
On the other hand, she notes that VMware this week brought in former Microsoft CIO Tony Scott as CIO, and also recently named former SAP mobile guy Sanjay Poonen aboard to lead its end-user computing effort.
It all creates a perception of a company that doesn’t quite know where it’s going, in contrast to the well-oiled machine that VMware has typically been thought of til now. As recently as March, VMware was predicting up to 20 percent revenue growth, because the formation of Pivotal was going to let it focus on its virtualization business. It will be interesting to see whether that prediction comes true.