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NVA - Overproduction or Overengineering
Over production or over engineering are considered a non-value add and a waste. When we try to add unnecessary steps to a process or make it more comp...READ MORE

NVA - Defect or Rework
In my previous post I talked about customer value add and talked about non value add (NVA). D.O.W.N.T.I.M.E is the word I used to talk about ...READ MORE

Its All About Customer Value Add
Customer value add tasks are those tasks that a customer is willing to pay for. On a daily basis we maybe be doing several activities or tasks and som...READ MORE

Tester's Musings: Motivation to Test?
Our organization like a lot out there are going through a lot of change. Recession, doing more with less, hiring freeze, no raises, etc are just a few...READ MORE

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