Software Quality Insights

August 10, 2015  1:31 PM

It’s a small world, right?

Valerie Silverthorne Profile: Valerie Silverthorne

In all of the Agile talk last week at Agile2015, there were lots of good, insightful observations, a ton of interesting, useful and actionable data and a few downright jaw-droppers.

The jaw-droppers came during an excellent (and packed!) talk given by Agile consultant Jutta Eckstein.

I am saving most of her talk to write about in more detail later, but she was speaking about the challenges of doing Agile in a distributed environment when teams (or parts of teams) are located in different places and/or different countries.

Ok, sure. We know that.

But did we know that there are actually other kinds of English than American or British or Australian? And that just because English is the international language of business doesn’t necessarily mean we’ll understand “Chinese English” or “Indian English”? And that you can actually take a class to become more familiar with some of these other versions of English? (And Ms. Eckstein makes a great case to do just that…she said native English speakers have told her they’re never worried about understanding English from non-native speakers until they hear it, and then many find it quite challenging. As she put it, “There are different Englishes out there.”)

Wow. Jaw dropped.

But she went further, to talk about how it can really pay off to research the country you’re working with, not in an icky, stereotyping way, but to understand general differences between cultures. She compared Germany and the US during her presentation using data from The Hofstede Center. This site is based on world famous research on cultural values and standards that make it easier to visualize differences between countries.

My jaw dropped, again, because it would never have occurred to me to look at a culture in this way simply to improve a multi-national work environment.

Great idea. We should all reach outside our comfort zones.

August 3, 2015  11:40 PM

While walking the halls of Agile2015…

Valerie Silverthorne Profile: Valerie Silverthorne

this is what I overheard on Day One of this very popular conference in Washington, D.C.:

“We submitted a paper and we heard back 20 days later. Normally you submit a paper and you hear back six months later and you’ve forgotten what you submitted. Here they’re even Aile in how they handle the conference.” – graduate student and speaker

“Ok, Agile failure already! They know how many women come to the Agile conference and they’re out of women’s t-shirts on the first morning? Really?” – Agile practitioner from a large technology company

“I have a really resistant team. They don’t want to change, or do any kind of project management. We’re making the same mistakes over and over again. Today I’m looking for little things I can bring back and suggest to them. We need work on team building.” – manager of a software development team that works primarily with the federal government

“At my company, I guess we’d be called “Scrum buts” because while our developers use agile principles, I admit the systems engineers, etc., work on requirements completely separately. They’re very resistant to change and I’m here looking for some ideas that might make it easier. It’s very hard to scale Agile at the enterprise level.” – manager of a software team that largely works with the Defense Department

“I really want to learn more about game theory and how it can be used to help make us more agile.” – Agile coach at a large technology company

“Any team of programmers, if given enough time, will justify a complete rewrite of the code.” – Luke Hohmann (paraphrasing a former colleage), Awesome Superproblems Keynote speaker

August 3, 2015  11:47 AM

A quick peek at new products from Agile2015

Valerie Silverthorne Profile: Valerie Silverthorne

Get ready for new products, upgrades and features this week at Agile 2015. Here’s a brief round up of what you’ll see featured in booths at the show:

  • ThoughtWorks’ Mingle Plus 2.0

Aimed at the enterprise-level Agile efforts, Mingle Plus 2.0 adds cross-project collaboration and program management to the core Mingle product. Developers can plan and track dependencies and the product is available on-site or in the cloud as a software as a service (SaaS) offering. Get more information.

  • VersionOne

A number of new features are available in VersionOne including TeamSync for Jira, unified DevOps automation, enterprise budgeting, TeamRoom Scorecards, and enhancements to the user interface, communities and CommitStream in TeamRooms. All four versions of the product – Team, Catalyst, Enterprise and Ultimate – are available now.

  • Hansoft 9

This new version of Hansoft will provide developers with tighter integration of defect tracking, a new user interface, better contextualization, clear visuals and other collaborative tools. Also, the company will be giving “sneak peaks” of its newest product – codenamed Hansoft X – at its booth at Agile2015.

  • QA Symphony

Designed for Agile testers, QA Symphony’s new qMap is a visual mapping solution that uses data from the company’s exploratory testing tool, qTest. qMap tracks and analyzes test results across systems and creates a “heat map” of the results.

  • PlanningPoker

And because no round up of Agile products is complete without some kind of game, PlanningPoker is a new (and free) digital card game that puts a fun spin on forecasting sprints and making estimations.


July 30, 2015  7:31 PM

Navigating your way through Agile2015

Valerie Silverthorne Profile: Valerie Silverthorne

Is this your first time going to Agile2015? You’re not alone – it’s my first time too – but from what I understand this isn’t your mother’s tech conference.

So I asked Agile consultant and author Linda Rising, who’s speaking at the conference and is a veteran, for some advice for first-timers.

Don’t overthink it

If you’ve never been to an Agile conference, her best piece of advice is to just throw a dart (metaphorically of course) and go where it leads. Too much studying the schedule and planning out your time is kind of anti the whole Agile mindset, she said. “There is intense competition to speak here and all of the panels have been heavily vetted,” she explained. “You really can’t make a bad choice.”

Expand your horizons

Even if you’re a tester, don’t go to panels just about testing, she suggested. “Just go to one and then count on serendipity to get you where you need to be,” she said. The whole point of this conference of 2000 people is to have the “chance encounter” where you’ll learn something unexpected and meaningful.

Expect the unexpected

Because this is an Agile conference, it can seem a bit like a free for all to the uninitiated, she warned. But that’s kind of the point. “It’s in a big open space with people coming and going, someone’s coaching over there, someone’s joining a session late, someone’s leaving a session early,” she explained. “This is not a normal conference. Anybody can do anything and that’s kind of the idea.”

Get your game on

Games are a big part of the whole Agile experience so expect that in almost any session you attend there will be a period when a game is proposed. Part of the reason for that is to keep people engaged, Rising explained, and part of it is to tap in to our “right-brain creativity.” I’m not sure I have much/any right-brain creativity, but I guess I’ll find out soon enough.

You’ll want to download the app

Or, maybe you really shouldn’t download the conference app (here’s the link for the iphone version), Rising said. “All of that planning and scheduling – and an app – that just doesn’t seem very Agile to me. You should be agile and not over think this.”

Personally, I’m downloading the app (!) because I am paid to over think this. As for the rest of you newbies, I’d go with Linda’s advice.

Let me know if you’d like to meet up for an Agile chat – and I’d particularly like to meet other first timers.

July 23, 2015  4:58 PM

Automated dinosaurs? Check. Automated testing? It depends.

Valerie Silverthorne Profile: Valerie Silverthorne

Have you heard about the brand new hotel in Japan that is staffed exclusively by robots? If you’re lucky (and English-speaking), you’ll be welcomed at the front desk by a robotic dinosaur. Japanese speakers only get a humanoid robot, which is clearly their loss.

In this case, the move to automation may be a bit out there, but there’s a good business case to be made. Automation makes this hotel a bargain — guest rooms start at a mere $60, and top out at less than $160. And those robotic luggage handlers don’t need to be tipped.

So maybe it’s not so surprising to hear that enterprises, too, are pushing hard for automation, particularly in the testing arena.

But should they be? TechTarget contributors and testing consultants from Excelon Development — Matt Heusser and Justin Rohrman — met with me recently and this subject was on their minds. Apparently they’re getting a lot of calls from enterprises wanting to “automate the process.”

This isn’t a sign that enterprises are taking testing more seriously, Heusser said. It’s a sign they are in denial. “If you automate bad work, you’re going to end up with bad work done fast,” he said. “Automation is the meme of our age right now.”

The problem with the “let’s automate” bandwagon is that companies are treating the symptoms (testing is too slow) and not the underlying (and much more annoying) problems like the entire design process.
“In order to automate you have to look at what and how you are doing manually, first,” Heusser said. “You want to use automation to complement the human design efforts that work, not to replace them. The companies that have the most success with this think the entire process through and automate only where it makes sense.”

Think automation is the answer to your company’s problems? Or do you agree that the jump to automate might just make things more complicated? Or do you really just want to go to Japan?

I’m the new editor of SearchSoftwareQuality at TechTarget and I’d really like to hear what you think. I’m a veteran journalist who’s written about all kinds of technologies for more years than I’m comfortable admitting to and now I’m embracing software quality.

Email me and let me know what you think. Or what we should write about. Or your favorite thing about Japan.

July 9, 2015  4:30 PM

It’s all fun and games until someone gets caught in a recursive loop.

James Denman James Denman Profile: James Denman
Software Quality

The Boston Software Craftsmanship Meetup group met recently to play a couple of programming games. They were gracious enough to let me sit in as one of their own. The games were to demonstrate the value of pair programming and test-driven development (TDD). I already liked the idea of these techniques and after seeing them up close, I’m a big fan.

We started the night with a game of Pair Programming Musical Chairs. We split into pairs and got started on a simple problem using TDD. Then, at regular intervals a timer would go off and we would switch partners. One partner would stay with the code and the other partner would start in with a new partner on new code. Continued »

June 26, 2015  5:32 PM

Containers, microservices, and DevOps, oh my… the big trends in enterprise open source

James Denman James Denman Profile: James Denman
Agile, Container virtualization, DevOps, Docker, Microservices, SOA and Web services, Software Quality

Red Hat Summit / Dev Nation 2015 fell pretty well in line with the theme everything old is new again. The three main themes repeated again and again were containers, DevOps and microservices. I think each of these three important trends is building on a well-established base of solid practice and technology. Continued »

June 26, 2015  12:15 AM

Crashing an all-night hackathon

James Denman James Denman Profile: James Denman
Software Quality

For a journalist, an all-night hackathon can be a pretty intimidating undertaking. I was sure I’d be way over my head sitting with professional programmers as we built and programmed as Raspberry Pi at the Hack ‘Til Tomorrow: Hands-On IoT Hacknight event as part of Red Hat’s DevNation conference last night. I wasn’t completely wrong, but it was much easier to muddle through than I thought it would be. I learned a lot, gained a fair deal of confidence and even made new friends. Continued »

June 3, 2015  3:34 PM

Familiar landmarks on the roadmap from clipboards to tablets

James Denman James Denman Profile: James Denman
Alpha Anywhere, Mobile & Enterprise Application Development, Software Quality, Tablets

The folks behind Alpha Anywhere, including Alpha Software CTO Dan Bricklin, gathered a bunch of their users to focus on mobile application development and specifically on tablet applications yesterday. Many of the applications their users are building are clipboard replacement applications. That is, they are applications whose function would be done with paper forms on clipboards if tablets weren’t a better option.

If tablet applications are to be successful, “they can’t be worse in certain ways,” Bricklin pointed out, “They can’t slow the user down. They have to have some advantages, like making it easier to scan in new information, add photographs, etc.”

Frequently these apps are used to tie the data collection agents out in the field with enterprise databases on a central server. They’re about as utilitarian as a tablet app is likely to get. And yet much of the meeting was spent talking about design issues that at first mention you might think of as relatively minor. Continued »

April 1, 2015  7:48 PM

Cloud infrastructure enables DevOps at YPG

James Denman James Denman Profile: James Denman
Cloud Applications, Cloud infrastructure, DevOps, Software Quality, Web services

The Yellow Pages Group (YPG) in Canada grew out of traditional print publishing. Now, they’re a major player in internet directory services across Canada. The transition wasn’t easy. It took a little luck, a lot of hard work, and the right outlook on IT.

Alain Gaeremynck is the senior enterprise architect at YPG. He said when he first started, nearly 4 years ago, the software development process showed a lot of similarities to their old print roots. The company struggled to keep up with customer demands for new search features and rich user experience. IT was seen as a cost of doing business rather than an investment or a competitive advantage. But that was soon to change. Continued »

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