VMware CEO Paul Maritz mentioned “canonical applications” and “cloud” dozens of times each during his VMworld keynote this afternoon. But there was one word buzzword he didn’t mention at all: licensing.
VMware ticked off a lot of its loyal customers last month with its new vSphere 5 licensing policy, which charges users for the amount of memory they assign to VMs. It was the biggest story of the summer, overshadowing the highly anticipated vSphere 5 launch itself.
I know VMware addressed the problem a few weeks later and seemingly placated most of the upset customers. But VMworld is the largest gathering of virtualization pros — 19,000 strong this year — and it could’ve been a good opportunity for Maritz to say how much VMware strives to please its customers and respond to their feedback.
Instead, the elephant in the room went unmentioned.