http://itknowledgeexchange.techtarget.com/server-virtualization/egs-software-a-hit/ A SearchServerVirtualization.com and SearchVMware.com blog Wed, 12 Sep 2012 17:14:56 +0000 hourly 1 http://itknowledgeexchange.techtarget.com/server-virtualization/egs-software-a-hit/#comment-1527 John Worthington Thu, 02 Oct 2008 19:37:15 +0000 http://servervirtualization.blogs.techtarget.com/2008/10/02/egs-software-a-hit/#comment-1527 As a (very) early client of eG and now a close partner, you’re preachin’ to the choir here… although as an ITIL Service Manager I’ll tell you that the software can be a VERY beneficial tool for those adopting IT service management…the software has very wide ranging benefits to multiple ITIL processes, all the service lifecycle stages and as you’ve articulated can break down some of the walls preventing real integration with the business.

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